henrymurray

Everything seems good now - thank you so much for helping again. I want to ask again about Malwarebytes Premium - I was on a 14 day trial when the original problem of this post turned up. I'm back to the free, not live protection version now. I understand that there was some mismatch with a Google syncing going on which may have related to my problem. I haven't been synced with Google accounts. If I pick up Premium edition full time am I likely to have to make some more adjustments if I start syncing my Google accounts?

Here is the new SecurityCheck.txt I am adding this now on an edit: This check was very quick almost instant and it came up with a notice - "Could not overwrite file C:/Users/.../SecurityCheck.exe - and then the txt file appeared (I had deleted the old one). I don't remember how long SecureCheck took before but I thought I should mention this. The MalwareBytes premium trial just ended and I haven't upgraded as of now. Pesumably you would advise it but am I likely to have the syncing problem with Google if I install it - up to now I haven't used any syncing with google/gmail accounts? And thank you so much for the FixLog run before and the things it fixed. Henry. SecurityCheck.txt

I ran this earlier in this whole process and the securitycheck.txt is still there. Will the new one just override or should I remove it?

Here it is Fixlog Fixlog.txt

So FRST64 exe is the same as FRSTEnglish.exe Thank you.

Thank you. I don't see FRSTEnglish.exe attached above

Yes, Thank you - downloaded the two updates and ran FRST. Henry. FRST.txt Addition.txt

Yes, Thank you. It says to get rid of CCleaner which I did last time I ran this Check and I can't find mention of it in the apps. Can you suggest how to ferret out the last bits of it? Best Wishes, Henry. SecurityCheck.txt

Well thank you so much - I did the cleaning and Chrome has returned in good shape - and I wasn't synced in any of the Chrome instances so I didn't even have to deal with that part. MSERT.log attached. Best Wishes, Henry. msert.log

About the clearing process - I don't have sync turned on in Chrome - so should I turn it on for the clearing anyway?

Hi, Yes I have read about this conflict with Chrome and MBytes. Is it likely this is all it is and not a Virus threat. Is it likely to be OK to use my passwords to sign in to my gmail and/or workspace accounts in a different browser eg Firefox? I have several instances of Chrome running on my computer, do I have to deal with each separately? My MBytes premium trial ends soon - is it possible this will end the problem? Thank you for your quick response. Best Wishes, Henry.

Chrome becomes inoperable. The tabs open but when I type in the address bar / search bar it shows an address with no https://and says this site is insecure and should not be visited. I have two tabs that have stayed open and operating because I am logged in I think, to a gmail acount and to facebook. Otherwise tabs that did have content or usually auto load just show the loading circle without resolution. Downloads don't work. I haven't shut down my computer since this problem started. All other functions seem to be OK - Firefox, Vivaldi, Zoom etc. I have been running Malawarebytes Premium trial since a few days before the 25th (Plus Windows Defender) but this was just detected on a scan, not real time, and I quarantined. There was one threat on Sept 25, then problem started Sept 26 and then 5 more on Sept 27 which I also Quarantined. They are all related - in downloads/ FSS (5) and then downloads/ FSS with other numbers in brackets. Files attached. You helped me brilliantly in July, Thank you. I'm hoping this will be as easy. Best Wishes, Henry. Addition.txt FRST.txt MBytes 1st threat 9-25.txt MBytes 2nd Threat report 9-27.txt

Message is - This file was not installed: Security Update for Windows (KB5028185)

Today's Updates 7/11/23: This one Failed. This Cumulative Update one was successful on May 11th but not since then. (This update addresses security issues for your Windows operating system.) 2023-07 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5028185) (2) This one was successful: 2023-07 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 22H2 for x64 (KB5028851)

Farbar Service Scanner Version: 30-04-2023 Ran by 13103 (administrator) on 10-07-2023 at 10:51:38 Running from "C:\Users\13103\Downloads" Microsoft Windows 11 Home (X64) Boot Mode: Normal **************************************************************** Internet Services: ============ Connection Status: ============== Localhost is accessible. LAN connected. Google IP is accessible. Google.com is accessible. Attempt to access Yahoo.com returned error: Yahoo.com is unreachable Windows Firewall: ============= Firewall Disabled Policy: ================== System Restore: ============ System Restore Policy: ======================== Security Center: ============ Windows Update: ============ Windows Autoupdate Disabled Policy: ============================ Windows Defender: ============== Other Services: ============== File Check: ======== C:\Windows\System32\nsisvc.dll => File is digitally signed C:\Windows\System32\Drivers\nsiproxy.sys => File is digitally signed C:\Windows\System32\Drivers\netbt.sys => File is digitally signed C:\Windows\System32\Drivers\tdx.sys => File is digitally signed C:\Windows\System32\Drivers\afd.sys => File is digitally signed C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed C:\Windows\System32\dnsrslvr.dll => File is digitally signed C:\Windows\System32\dnsapi.dll => File is digitally signed C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed C:\Windows\System32\mpssvc.dll => File is digitally signed C:\Windows\System32\bfe.dll => File is digitally signed C:\Windows\System32\Drivers\mpsdrv.sys => File is digitally signed C:\Windows\System32\SDRSVC.dll => File is digitally signed C:\Windows\System32\vssvc.exe => File is digitally signed C:\Windows\System32\wscsvc.dll => File is digitally signed C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed C:\Windows\System32\wuaueng.dll => File is digitally signed C:\Windows\System32\qmgr.dll => File is digitally signed C:\Windows\System32\es.dll => File is digitally signed C:\Windows\System32\cryptsvc.dll => File is digitally signed C:\Windows\System32\usosvc.dll => File is digitally signed C:\Windows\System32\WaaSMedicSvc.dll => File is digitally signed C:\Windows\System32\dosvc.dll => File is digitally signed C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed C:\Windows\System32\svchost.exe => File is digitally signed C:\Windows\System32\rpcss.dll => File is digitally signed **** End of log ****