[Veeam Backup Error with MEP on Windows Server]

3 hours ago, ElektroAdmin said:

Thanks Denis,

Awesome Info.
I got these version of the files.
ArwControllerImpl.dll - 3.1.0.501
arwlib.dll - 3.1.0.970
ArwSdkShim.dll - 3.1.0.666

Which looks like it's not fixed in the latest version of the Cloud Agent for Windows.
I will try to switch off the Anti-Ransomeware feature, to see if actually works, then I can ask malwarebytes to provide that file.

thanks again.

/E

THIS IS NOT THE SOLUTION - but works temporary

Under policies edit group where the server is located, edit "Protection Settings" and disable "Behavior Protection" then the server's backup is stabilized and my error is gone.
Function: Behavior Protection
Description: Detects and blocks malware based on behavior analysis

So, from my point of view, it seems that it is "only" ArwSdkShim.dll (version: 3.1.0.502) that has a difference compared to your setup Denis.
This, of course, I will take on to Malwarebytes in my case ID.

Thanks Again Denis.

/ElektroAdmin

 

 

[Veeam Backup Error with MEP on Windows Server]

1 hour ago, DPintaric said:

Hi,

the problematic module is Anti-Ransomware (Behavior Protection).

The replaced files were:

ArwSdkShim.dll (version: 3.1.0.502)
Arwlib.dll (version: 3.1.0.970)
ArwControllerImpl.dll (version: 3.1.0.666)

I got them from support and those files are from Anti-Ransomware standalone, which doesn't show the issue.

But I have to figure out what the current state is. You can check the file version from the most current version with the version numbers above.

- Denis

Thanks Denis,

Awesome Info.
I got these version of the files.
ArwControllerImpl.dll - 3.1.0.501
arwlib.dll - 3.1.0.970
ArwSdkShim.dll - 3.1.0.666

Which looks like it's not fixed in the latest version of the Cloud Agent for Windows.
I will try to switch off the Anti-Ransomeware feature, to see if actually works, then I can ask malwarebytes to provide that file.

thanks again.

/E

[Veeam Backup Error with MEP on Windows Server]

13 minutes ago, DPintaric said:

Hi ElektroAdmin,

the solution was to replace three files, the support engineer provided me. But it's a manual procedure. I'm not sure if the solution was implemented finally in the product and released as an official new build, or if the fix is still not in the current build.

- Denis

Thx. 
do you know which files was replaced ?

and what version are you running 

i’ve just created a case and waiting but i’m curious ?

[Veeam Backup Error with MEP on Windows Server]

Okay, I understand and Will create a case. 

[Veeam Backup Error with MEP on Windows Server]

10 hours ago, Porthos said:

It's probably best that you open a Support ticket so that someone from our team can assist you directly.

Business Support
https://service.malwarebytes.com/hc/en-us/requests/new

Thank you

If there is a solution, why not post it, so users are able to fix the issue ?

/E

[Veeam Backup Error with MEP on Windows Server]

On 2/22/2022 at 9:05 AM, DPintaric said:

Hi all,

any solution here? We have the same issue, appeared a few weeks ago the first time. Before several months no issues. Seems like a new issue. Of course, we have clients and servers licensed.

Regards,

Denis

Hi Denis

Have you found a solution ?

E

[Veeam Backup Error with MEP on Windows Server]

Hi all

where did this issue end ?

just installed the Cloud version on some Windows server 2012 R2 and on, the DC Ctrl ends up with this error with veeam backup. Reboot only option to get it ti work. 
anyone have a solution for an Old issue resurfaced ?