MuffinTime
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Posts posted by MuffinTime
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1 minute ago, Porthos said:
So you are saying that you removed kaspersky and tried to install without it?
yes
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Just now, Porthos said:
I would uninstall Kaspersky Security Cloud restart the computer and try the Malwarebytes install again.
I tried too many times without kaspersky on my computer, but it did not happen, this is not a logical solution.
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1 minute ago, MuffinTime said:
What is your request?
I guess you wanted this.
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What is your request?
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Just now, Porthos said:
We will figure it out, Please attach the zip file that is created after running the support tool.
Bunu çözeceğiz, Lütfen destek aracını çalıştırdıktan sonra oluşturulan zip dosyasını ekleyin.
but zip is not created (Can you understand if I write in Turkish?)
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2 minutes ago, Porthos said:
Then we need the correct log.
- Download and run the Malwarebytes Support Tool
- Accept the EULA and click Advanced tab on the left (not Start Repair)
- Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply
i am not english i am turkish so you may not understand logs
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8 minutes ago, Porthos said:
Those are the wrong logs but try the following.
Turn off the following,
Can you please try this:
1. Download the offline installer from : https://downloads.malwarebytes.com/file/mb4_offline
2. Run the installer
Can you please let me know if that worked ?
can't you help me
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no, same mistake again
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I'm trying to install Malwarebytes but The installation failed. Please restart your system and try running the installer again. I am getting an error please help.
Malwarebytes installation failed
in Malwarebytes for Windows Support Forum
Posted
ok