[Computer stuck on restart screen when removing malware after scan]

OK so i have read it and as the forum suggest it is nothing more than a bug most likely

Anyways Thank you so much for helping me out 

Words can't express my gratefulness (not a native speaker)

 

[Computer stuck on restart screen when removing malware after scan]

Alright then

Down the rabbit hole i go

[Computer stuck on restart screen when removing malware after scan]

I have run it and there were no threats found

[Computer stuck on restart screen when removing malware after scan]

I also managed to get some screenshots of task manager

[Computer stuck on restart screen when removing malware after scan]

Here is the malwarebytes scan 

Scan 4.txt

[Computer stuck on restart screen when removing malware after scan]

Thanks for the prompt response! I will go and do that

[Computer stuck on restart screen when removing malware after scan]

2 minutes ago, Harrier98 said:

Oh so sorry if i didnt mention this before

when i open up task manager and i check the cpu usage , it is around 70-80%

i managed to get a glimpse at the program names and it showed "System Interrupts" was consuming 79.8 % of my cpu and i am pretty sure this is not normal

ill try to get a screenshot

 

It is only there for a split second or so, that's why it is hard for me to get a screenshot

 

[Computer stuck on restart screen when removing malware after scan]

22 minutes ago, AdvancedSetup said:

What type of increased CPU usage are you speaking of?

 

Oh so sorry if i didnt mention this before

when i open up task manager and i check the cpu usage , it is around 70-80%

i managed to get a glimpse at the program names and it showed "System Interrupts" was consuming 79.8 % of my cpu and i am pretty sure this is not normal

ill try to get a screenshot

 

[Computer stuck on restart screen when removing malware after scan]

Could you remind me what i am supposed to do about the increased CPU usage?

[Computer stuck on restart screen when removing malware after scan]

Right here is the eset Scan log

ESET Log.txt

Windows defender picked up a virus when i was running eset which it scanned but did not pick up

It was something along the lines of Vir:Win32/Obfuscator.XZ

so i just deleted the file to be safe.

[Malwarebytes got automatically uninstalled]

You are gonna have to wait some time mate as i can't really help you

[Computer stuck on restart screen when removing malware after scan]

Right here is the pic of elevated CMD after running your commands

 I HAVE run them before as i occasionally run into problems and the results are same everytime

 

 

[Computer stuck on restart screen when removing malware after scan]

Yes i will do that and get back to you in about an hour or two.

Also there have been multiple instances of google chrome using high cpu(40%-60%) when i am NOT doing anything cpu intensive. This may be useful.

I think that the virus that i am infected with is actively sabotaging our attempts to remove its presence from my computer (probably not but who knows)

 

[Computer stuck on restart screen when removing malware after scan]

And i forgot to upload the startup items when i started the thread so here they are

Silly Me

S

[Computer stuck on restart screen when removing malware after scan]

Okay so i have run the fixlist(again) and here are the resultsFixlog.txt

I have run DISM.exe /Online /Cleanup-image /Restorehealth

and sfc /scannow 

before when i encountered this problem and they did not help me but i hope they will provide more information to you

Cheers

[Computer stuck on restart screen when removing malware after scan]

OK i will do that after about an hour then i will get back to you 

Thanks for helping me!

[Computer stuck on restart screen when removing malware after scan]

I have run it and here is the FixLog fileFixlog.txt

Also when i run the fix my pc automatically restarted. 

I dont think this was intended but i am not sure.

Cheers

[Computer stuck on restart screen when removing malware after scan]

Just now, AdvancedSetup said:

Yes, once that is done please post back the logs and I will review further and we'll run some other scans too to make sure.

I'm officially off work but should still be up for a little while longer. If I don't get back to you tonight I'll get back to you in the morning @Harrier98

Cheers

 

alright then see you in the morning

 

[Computer stuck on restart screen when removing malware after scan]

1 hour ago, AdvancedSetup said:

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.
NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

Please make sure you disable any real time antivirus or security software before running this script. Once completed make sure you re-enable it.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1:  This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.

NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Flash Player cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• BITS transfer queue (qmgr*.dat files)
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

fixlist.txt 597 B · 0 downloads

Thanks

 

this may be dumb but how am i supposed to run it? do i just paste the commands in cmd?

 

[Computer stuck on restart screen when removing malware after scan]

OK i will run it .

Also i just opened the task manager to check and i have 15%-20% system(the process not the total system) usage

[Computer stuck on restart screen when removing malware after scan]

Here is the FRST and Addition files

Addition.txtFRST.txt

[Computer stuck on restart screen when removing malware after scan]

Heres the malware bytes log

I scanned twice last night and once today

ill upload all three of them, i also quarentined them and removed them

Virus scan 3 is of today and 1 and 2 are of yesterday

Virus Scan 3.txtVirus Scan 2.txtVirus Scan 1.txt

[Computer stuck on restart screen when removing malware after scan]

Here is my AdwCleaner LogAdwCleaner[S04].txt

[Computer stuck on restart screen when removing malware after scan]

Thank you kind sir.

i will get back to you in a few hours as i live in a different time zone and i have to attend online class

[Computer stuck on restart screen when removing malware after scan]

Hello! I was checking task manager to optimize one of my games and i checked startup for unnecessary programs.There was one randomly named program and other three were just named "Program"

I disabled them and ran a scan just to be safe and it detected 2 files (1malware and 1PuP)

Malware was named = Malware.AI.1429895759

The PUP was named = PUP.Optional.Game.Hack

i tried to remove them but my screen froze on Restarting 

I do not know whether they are removed or not, so please help me in getting rid of this virus

Side-Note = I had noticed unusually high CPU usage until i open the task manager

Thanks!