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Nedo

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  1. Nedo, I did all that but I get this error message:

    Could not start the MBAMService service on Local Computer. Error 1068: The dependency service or group failed to start.

    Advice on how to correct that please.

    I'm using XP Home.

    Hey,

    Two things:

    Have you rebooted the machine prior to doing the steps?

    and

    If you have, after starting the service manually, Try hold off for about 10 seconds before clicking tok button on the confirmation box..

    I've found this to work on several systems.

    Regards,

  2. Hey,

    Been playing around with this error code.

    Seems to be related to the service itself which is not starting.

    Try these steps to see if it works for you.

    Start >> Run >> Type: "services.msc" >> Click "Ok"

    This will open the services Window.

    Locate the service called "MBAMService"

    Once you've found it make sure its set to startup type "Automatic" (For windows XP) or startup type "Automatic (Delayed Start)" For Vista/Windows7.

    Now open your MalwareBytes'.

    Under the "Protection" Tab click the "Start Protection" Button.

    DO NOT CLICK THE 'OK' BUTTON THAT POP's UP FOR THE CONFIRMATION THAT THE PROTECTION IS RUNNING

    Go to your services windows and start the "MBAMService" (Right-Click on the service and select start)

    Once the service is up and running, then you can click the "OK" button for the MalwareBytes' Confirmation.

    I am aware that this is just a work around.

    Maybe the developers can have a bit of a look into why the service physically stops it self if you start it manually prior to pressing the "Start Protection" Button.

    This seems to have solved all the Error related problems for myself.

    Hope this helps.

    Regard,

    Nedo

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