nas82
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Posts posted by nas82
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I tried to upgrade to the new version 4 and it gave me an error installing. As you said in the different posts, download the Malwarebytes Support Tool first, I gave it a repair but it gave me an error, then I gave it to delete the whole program but when installing it also gave an error, so in the end as you said use the tool to Make the log and send it here.
problem install malware 4.0 unknown error
in Malwarebytes for Windows Support Forum
Posted
As you have advised me, I have uninstalled the 360 total security and installed the malware 4 and then I have installed the 360 again and for now I have not seen any problems even when updating neither.
In addition I have excluded the two folders you said, but the loose files were not found by the program to be able to select and exclude them but it seems that at the moment there is no problem.
Thank you
Add folders
Add the folder paths listed in this section to the other antivirus software as exclusions. The other antivirus software may refer to exclusions as exceptions or ignore list entries. For instructions on adding exclusions to another antivirus, contact the antivirus vendor.
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