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Sahar

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Posts posted by Sahar

  1. 1 hour ago, exile360 said:

    Honestly it's likely because they're either occupied with other matters, or they're still reviewing your case, but hopefully they will get into contact with you soon.  Did you already check your spam/junk folder(s) just to make sure their replies didn't get moved there by mistake by your email spam filter?

    yes, iv'e checked my inbox and spam. I guess i'll keep waiting..

  2. 17 hours ago, exile360 said:

    Unfortunately to my knowledge no one from the Malwarebytes Legal team frequents the forums here so your best bet is still to go through Support/Legal directly.  It could simply be that they are reviewing your case and that's why they haven't been able to provide a response yet.  No one from the Malwarebytes Support team or other staff members here such as Research etc. would be able to respond in any official capacity since these decisions are left up to the Legal team as they represent Malwarebytes in such matters, so I don't think that posting it here on the forums is going to help to expedite things unfortunately.

    Also, please make sure to check your spam/junk folders in your email to make sure that their replies haven't been placed there by your email spam/junk filter.

    I'm sorry I can't offer any more than that, but as I said, only the Legal team can address situations like this.

    Iv'e tried to contact them through their Legal team email address but no response from their side, I think they are just ignoring my messages...

  3. My old thread closed and iv'e tried to contact all Malwarebytes emails and there is no response from their side about this issue, please give me answer here and stop ignoring my messages.

    old thread:

     

     

     

    Hi there,

    I am an ebay seller and Iv'e decided to sell my Malwarebytes registrations, Iv'e used my Malwarebytes on my hosted servers and decided to sell them through eBay since I am not going to use them anymore. But for some reason I'm getting VERO report from: malwarebytes@enforcements.markmonitor.com everytime I list my item, Iv'e tried to contact through this mail and no response! I can't understand why Malwarebytes do not allowed me to sell my license information while there is many online listing that has not even removed!

    Here is example of listing that not getting removed: 

    https://www.ebay.com/itm/Malwarebytes-AntiMalware-Exploit-Premium-v3-12-Lifetime-License-Genuine/292227459246

    https://www.ebay.com/itm/Malwarebytes-Anti-Malware-2018-Premium-v-3-4-4-Lifetime-Activation-Download/123060286596

    https://www.ebay.com/itm/Malwarebytes-AntiMalware-Exploit-Premium-v3-22-1YR-3PCs-Genuine/292337822887

    https://www.ebay.com/itm/Malwarebytes-Anti-Malware-Premium-LIFETIME-1-PC-KEY-Windows-Version-3-45/173258000818

     

    Please let me know what should I do? Thanks!

  4. 8 hours ago, shadowwar said:

    Fyi.

    https://www.malwarebytes.com/eula/

     

    (b) Paid License. 
    If you purchased a license to the Software from Malwarebytes or from a Malwarebytes authorized reseller, then conditioned upon your compliance with the terms and conditions of this Agreement, Malwarebytes grants you a non-exclusive and non-transferable license to Execute the number of copies of the Software for which you have paid solely in executable form on the corresponding number of Devices owned or used by you.

    So how you explain the users in the links I added? Why they can sell it?

  5. Hi there,

    I am an ebay seller and Iv'e decided to sell my Malwarebytes registrations, Iv'e used my Malwarebytes on my hosted servers and decided to sell them through eBay since I am not going to use them anymore. But for some reason I'm getting VERO report from: malwarebytes@enforcements.markmonitor.com everytime I list my item, Iv'e tried to contact through this mail and no response! I can't understand why Malwarebytes do not allowed me to sell my license information while there is many online listing that has not even removed!

    Here is example of listing that not getting removed: 

    https://www.ebay.com/itm/Malwarebytes-AntiMalware-Exploit-Premium-v3-12-Lifetime-License-Genuine/292227459246

    https://www.ebay.com/itm/Malwarebytes-Anti-Malware-2018-Premium-v-3-4-4-Lifetime-Activation-Download/123060286596

    https://www.ebay.com/itm/Malwarebytes-AntiMalware-Exploit-Premium-v3-22-1YR-3PCs-Genuine/292337822887

    https://www.ebay.com/itm/Malwarebytes-Anti-Malware-Premium-LIFETIME-1-PC-KEY-Windows-Version-3-45/173258000818

     

    Please let me know what should I do? Thanks!

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