turbote1
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I currently have 9 users across 3 clients with intermittent freezing which sometimes recovers but mostly the computer completely hangs and requires a hard reboot (users are on Windows 7 and Windows 10. We have tried everything we can think of Windows updates, driver updates, firmware updates, bios updates, virus scans, root kit scans, (everything came back clean), etc. The only common software between the clients is MS Office, chrome, firefox and Malwarebytes V1.80.2.1012 (Corporate), MBAE, MBAM Anti-Ransomware with the latest definition updates. We did remove all Malwarebytes applications on 3 computers at one client had the issues seem to be gone - 2 days with no freezing. Previously, each computer was freezing/hanging multiple times per day.
Is there currently a bad update or known issue that may be causing these issues?
Malwarebytes causing freezing/hangs
in Malwarebytes Anti-Malware for Business
Posted
I'm not %100 certain yet but I believe my freezing issues were due to MBAE and MBAR being installed in conjunction with MBAM. Since removing the MBAE and MBAR I have not had any freezes/hangups yet.