[Website Blocking is Killing my VPN Session]

Last Exploit was 6/19/17, no exploits since, only SCANs...I mentioned this...using MBAN with WEB PROTECT enabled is disconnecting (hanging up) my VPN session after about 10-15 seconds. I stay connected if I disable only Web Protect. HOW do I see a log for WEB PROTECT?

scan.txt

[Website Blocking is Killing my VPN Session]

I am to connect to VPN OK, but after 30-seconds or so, it always disconnects VPN with Web Prot enabled. It works just fine when I disconnect Web Prot.

There is zero in my REPORTS, I do not know where LOGS live. I am not at home today, but if you give me instructions on HOW to generate the log your are looking, I can surely do this.

 

Mike

[Website Blocking is Killing my VPN Session]

Website Blocking is Killing my VPN Session

Larry (Malwarebytes Support) Sep 4, 09:39 PDT I can only suggest having our Research Team have a look. To report a possible False Positive or Website Blocking Please register at our forum http://forums.malwarebytes.org/ Once registered Go here: http://forums.malwarebytes.org/index.php?showforum=122 Please read before reporting a false positive https://forums.malwarebytes.com/topic/200068-please-read-before-posting-fp/ Your topic will be reviewed and replied to Larry Tate - "LDT" Malware Removal Specialist support.malwarebytes.com

 

Michael Harrington Sep 4, 09:20 PDT There is NO report of Website Block, but have MBAM running causes my VPN to disconnect;   Sorted by date     - Michael Harrington Home: (303) 642-1123 (Preferred) Cell: (303) 908-6253 Email: harrymike2@msn.com Attachment(s) 1FAC.jpg

 

Larry (Malwarebytes Support) Sep 4, 04:47 PDT Open Malwarebytes > Reports Double Click the **Website Block** to open it On the lower left select **Export** > Export to Text Save as mbamscan and Save it to your desktop Attach the mbamscan text file in your next reply. Larry Tate - "LDT" Malware Removal Specialist support.malwarebytes.com

 

Michael Harrington Sep 3, 16:19 PDT Thanks - does not seem to work - I am not sure exactly what the IP address is...I will provide a series of screenshots; BTW - when I disable ONLY Web Protect - everything WORKS. Basically I VPN and then connect a Shared drive, but with Web Protection ON MBAM, it automatically "Hangs Me Up" after 30-seconds.                      - Michael Harrington Home: (303) 642-1123 (Preferred) Cell: (303) 908-6253 Email: harrymike2@msn.com Attachment(s) F35A.jpg F35B.jpg F36C.jpg 6C45.bmp 9EB1.bmp F37D.jpg

 

Larry (Malwarebytes Support) Sep 3, 12:37 PDT Hello Michael, Can you try adding the IP address of the VPN?   Larry Tate - "LDT" Malware Removal Specialist support.malwarebytes.com

 

Michael Harrington Aug 31, 17:29 PDT Your name: Michael Harrington E-mail: harrymike2@msn.com Phone: 303-642-1123 How can we help you? Malwarebytes is blocking a website I need to access Product: Malwarebytes for Windows Subject: I suse VPN to access my companies "Shared Drives" on WIN 10 and MalywareBytes is Blocking the Mapped Drive Access Message: I use VPN to access my companies "Shared Drives" on WIN 10 and MalywareBytes is Blocking the Mapped Drive Access. I can VPN in OK and disable Malwarebytes and I gain Access to the Drives, but NOW Web Protection enabled, I added "vpn-hq.creationtech.com" to exclusion, did not help. Strange thing, I do not have this problem on my WIN 7 machine I think. CompanyVPN.pbk and vpn-hq.creationtech.com --- Message has been sent at: 2017-09-01 02:29:17. Chat has been opened from website: https://secure.livechatinc.com/licence/8473103/open_chat.cgi?groups=1 Message has been routed to skill: B2C Support Message ID: [LC #8473103.OV4KHS50FT]