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PJPH

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Posts posted by PJPH

  1. Hi

    Having researched this problem on line, quite a few people have the same problem, so it might be a co-incidence. Here is the log file as requested:

    # AdwCleaner 7.0.0.0 - Logfile created on Wed Jul 26 14:51:35 2017
    # Updated on 2017/17/07 by Malwarebytes 
    # Database: 07-16-2017.1
    # Running on Windows 10 Pro (X64)
    # Mode: scan
    # Support: https://www.malwarebytes.com/support

    ***** [ Services ] *****

    No malicious services found.

    ***** [ Folders ] *****

    PUP.Adware.Heuristic, C:/Program Files (x86)\Sound Devices


    ***** [ Files ] *****

    No malicious files found.

    ***** [ DLL ] *****

    No malicious DLLs found.

    ***** [ WMI ] *****

    No malicious WMI found.

    ***** [ Shortcuts ] *****

    No malicious shortcuts found.

    ***** [ Tasks ] *****

    No malicious tasks found.

    ***** [ Registry ] *****

    PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\akamaihd.net
    PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\zvsuhljiha-a.akamaihd.net
    PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\akamaihd.net
    PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\zvsuhljiha-a.akamaihd.net


    ***** [ Firefox (and derivatives) ] *****

    No malicious Firefox entries.

    ***** [ Chromium (and derivatives) ] *****

    No malicious Chromium entries.

    *************************

    C:/AdwCleaner/AdwCleaner[C0].txt - [2218 B] - [2017/7/7 15:11:5]
    C:/AdwCleaner/AdwCleaner[C2].txt - [1247 B] - [2017/7/7 15:16:48]
    C:/AdwCleaner/AdwCleaner[C3].txt - [1468 B] - [2017/7/9 17:16:48]
    C:/AdwCleaner/AdwCleaner[C4].txt - [1643 B] - [2017/7/9 17:37:29]
    C:/AdwCleaner/AdwCleaner[S0].txt - [2173 B] - [2017/7/7 15:10:6]
    C:/AdwCleaner/AdwCleaner[S1].txt - [1585 B] - [2017/7/7 15:16:24]
    C:/AdwCleaner/AdwCleaner[S2].txt - [1446 B] - [2017/7/7 15:20:37]
    C:/AdwCleaner/AdwCleaner[S3].txt - [1805 B] - [2017/7/9 17:16:33]
    C:/AdwCleaner/AdwCleaner[S4].txt - [1665 B] - [2017/7/9 17:20:28]
    C:/AdwCleaner/AdwCleaner[S5].txt - [1738 B] - [2017/7/9 17:24:9]
    C:/AdwCleaner/AdwCleaner[S6].txt - [1811 B] - [2017/7/9 17:37:16]
    C:/AdwCleaner/AdwCleaner[S7].txt - [1957 B] - [2017/7/10 10:24:27]
    C:/AdwCleaner/AdwCleaner[S8].txt - [2031 B] - [2017/7/13 12:50:3]


    ########## EOF - C:\AdwCleaner\AdwCleaner[S9].txt ##########

    Regards

     

  2. After running V7.0.0.0 Adware Cleaner and cleaning the following:

    PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\akamaihd.net
    PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\zvsuhljiha-a.akamaihd.net
    PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\akamaihd.net
    PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\zvsuhljiha-a.akamaihd.net

     

    Edge will not load properly and after a while just disappears from the screen.

    How does the quarantine system work. Nothing appears in the Quarantine section to be reinstated if wanted. I also have Malwarebytes Premium and the above PUPs were not detected.

    How do I get Edge back?

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