Joannie
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Lifetime license issue?
in Malwarebytes for Windows Support Forum
Posted
Malwarebytes 3 (MB) upgrade: Lifetime Licenses DO NOT WORK beyond 24 hours, WILL NOT UPDATE! I purchased 3 lifetime subscriptions to MB in 2013 and 2014. NONE of them work with the MB version 3. Since 4/25/2017 I have installed Malwarebytes 3 every day to do a scan on my computer. The next morning, Malwarebytes will not update, I cannot reinstall MB over the existing program, so I uninstall MB, reboot my computer and download a new version of the program to do a scan. I have tried all 3 lifetime program keys and id's, and none of them will update or function after 24 hours. I deactivate the license to free - and it doesn't work either. I have sent the support team all three of my MB license numbers - and still none of them work, beyond 24 hours. I have spent hours attempting to fix the problem with the support team. I have simply given up.