rmowrey

I have been using Malwarebytes for several years and I'm quite pleased with the product. My current ISP provides F-Secure Anti-virus and internet security, and I has been working well with Malwarebytes. I am changing ISP's and will have to get my own anti-virus and internet security suite. What is Malwarebytes recommendations on which product to use? Or if there are any to stay away from please let me know as well. Bit Defender seems to be highly rated, but I have seen some forum posts that it and Malwarebytes have some conflicts.

Thanks for all the prompt responses, you guys are awesome!

I excluded C:\Program Files\Malwarebytes\Anti-malware I just excluded C:\Program Files\Malwarebytes\ right now, and that seems to have fixed it.

F-secure

I followed all the above steps, excluded MBAM from F secure's virus scan, downloaded and installed the latest version, and I'm back to where I started. Unable to connect to service error message, after restart.

I ran mb-clean in safe mode, I have attached the text file it produced. I looked in the program data folder and could not find any mbam files/folders. mb-cleanresult.txt

That seemed to work. I ran the removal program and restarted, the empty folders were still in the programs folder. I deleted them and restarted, everything is gone now. I attached the text file left by the removal program in case you need/want it. Do you know what would cause this issue? And how to prevent it in the future? Thanks, Ray mb-cleanresult.txt

Malwarebytes updated to version 3, and it worked for a few days. Then i started getting a error message that said it was unable to connect to the service. I've tried uninstalling, but the uninstaller is unable to start. I could not find the chameleon mode files in the program file, so I downloaded chameleon, but it is unable to proceed past initialization. I tried deleting the folders, but they are locked even though I'm the administrator. I then tried to delete with Revo uninstaller, but that didn't work either. I'm running a PC with Windows 10 Pro, all updates are installed. I ran my virus scan, and several online malware scanners and virus scans with no luck. Any ideas on whats going on? Thanks, Ray