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skewlnu

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Posts posted by skewlnu

    MBAM comes up clean, Norton is blocking Trojans

    in Resolved Malware Removal Logs

    Posted

    Well, Nosirrah helped me out around a week and a half ago and he also noticed:

    O4 - HKCU\..\Run: [zmmclr] C:\Windows\system32\xcllsx.exe

    He got me to update MBAM and it did find something new, which it deleted. I assume it was the xcllsx.exe. My computer seemed fine for a couple of days, however, my Norton IS would periodically start notifying me that it had blocked a trojan attempts and backdoor.trojan attempts. It would quarantine the trojans after it would detect them. When I looked at the detailes, the files are always called 250.exe or 032.exe, etc (always three numbers followed by .exe - numbers always change though). Each instance there would be between one and six files quarantined. That lasted for about three or four days, during that time MBAM never detected anything. I have since had no notifications from Norton for the past two days, however, I have not done anything to attempt to remove what was on my computer.

    Any ideas?

    MBAM comes up clean, Norton is blocking Trojans

    in Resolved Malware Removal Logs

    Posted

    Ahh I see... ;)

    Here is the updated log:

    Logfile of Trend Micro HijackThis v2.0.2

    Scan saved at 11:57:07 PM, on 9/29/2009

    Platform: Windows Vista SP1 (WinNT 6.00.1905)

    MSIE: Internet Explorer v8.00 (8.00.6001.18813)

    Boot mode: Normal

    Running processes:

    C:\Windows\system32\Dwm.exe

    C:\Windows\system32\taskeng.exe

    C:\Windows\Explorer.EXE

    C:\Windows\RtHDVCpl.exe

    C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe

    C:\Windows\System32\nvraidservice.exe

    C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe

    C:\Windows\System32\rundll32.exe

    C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    C:\Program Files\Windows Sidebar\sidebar.exe

    C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE

    C:\Program Files\Windows Sidebar\sidebar.exe

    C:\Program Files\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe

    C:\Program Files\Windows Media Player\wmpnscfg.exe

    C:\Windows\system32\wbem\unsecapp.exe

    C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe

    C:\Program Files\Microsoft Office\Office12\EXCEL.EXE

    C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&a...;m=aspire_m1641

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://disnat.stockscores.com/mdiFrame.asp

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.us.acer.yahoo.com

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&a...;m=aspire_m1641

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

    O1 - Hosts: ::1 localhost

    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\17.0.0.136\coIEPlg.dll

    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\17.0.0.136\IPSBHO.DLL

    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll

    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll

    O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

    O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll

    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\17.0.0.136\coIEPlg.dll

    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

    O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe

    O4 - HKLM\..\Run: [PCMMediaSharing] C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe

    O4 - HKLM\..\Run: [Apanel] C:\ACERSW\config\SetApanel.cmd

    O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer Registration\ACE1.exe" /startup

    O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exe

    O4 - HKLM\..\Run: [NVRaidService] C:\Windows\system32\nvraidservice.exe

    O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun

    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

    O4 - HKLM\..\Run: [skytel] Skytel.exe

    O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

    O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

    O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

    O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

    O4 - Global Startup: ASETRES.EXE

    O4 - Global Startup: Empowering Technology Launcher.lnk = ?

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

    O13 - Gopher Prefix:

    O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll

    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

    O23 - Service: Acer HomeMedia Connect Service - CyberLink - C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe

    O23 - Service: ePerformance Service (AcerMemUsageCheckService) - Unknown owner - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe

    O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe

    O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe

    O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe

    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

    O23 - Service: Norton Internet Security. (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe

    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

    --

    End of file - 8211 bytes

    MBAM comes up clean, Norton is blocking Trojans

    in Resolved Malware Removal Logs

    Posted

    Hi Mieke, thanks for the reply.

    I could not follow your instructions on how to open Windows Defender because I am running Vista. Instead, I found it in the control panel. When I clicked on it a box appeared which said that Windows Defender is turned off, and it asked me if I would like to turn it on - I said no. So it appears that WD is off.

    I updated MBAM and did another scan which found nothing. I will post that and the HJT log here:

    MBAM Log:

    Malwarebytes' Anti-Malware 1.41

    Database version: 2873

    Windows 6.0.6001 Service Pack 1

    9/29/2009 6:06:53 PM

    mbam-log-2009-09-29 (18-06-53).txt

    Scan type: Quick Scan

    Objects scanned: 86392

    Time elapsed: 2 minute(s), 34 second(s)

    Memory Processes Infected: 0

    Memory Modules Infected: 0

    Registry Keys Infected: 0

    Registry Values Infected: 0

    Registry Data Items Infected: 0

    Folders Infected: 0

    Files Infected: 0

    Memory Processes Infected:

    (No malicious items detected)

    Memory Modules Infected:

    (No malicious items detected)

    Registry Keys Infected:

    (No malicious items detected)

    Registry Values Infected:

    (No malicious items detected)

    Registry Data Items Infected:

    (No malicious items detected)

    Folders Infected:

    (No malicious items detected)

    Files Infected:

    (No malicious items detected)

    HJT Log:

    Logfile of Trend Micro HijackThis v2.0.2

    Scan saved at 8:49:10 PM, on 9/18/2009

    Platform: Windows Vista SP1 (WinNT 6.00.1905)

    MSIE: Internet Explorer v8.00 (8.00.6001.18813)

    Boot mode: Normal

    Running processes:

    C:\Windows\system32\taskeng.exe

    C:\Windows\system32\Dwm.exe

    C:\Windows\Explorer.EXE

    C:\Program Files\Windows Defender\MSASCui.exe

    C:\Windows\RtHDVCpl.exe

    C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe

    C:\Windows\System32\nvraidservice.exe

    C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe

    C:\Windows\System32\rundll32.exe

    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    C:\Program Files\Windows Sidebar\sidebar.exe

    C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE

    C:\Program Files\Windows Sidebar\sidebar.exe

    C:\Program Files\Windows Media Player\wmpnscfg.exe

    C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe

    C:\Windows\system32\wbem\unsecapp.exe

    C:\Program Files\Microsoft Office\Office12\WINWORD.EXE

    C:\Windows\system32\taskeng.exe

    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe

    C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&a...;m=aspire_m1641

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://disnat.stockscores.com/mdiFrame.asp

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.us.acer.yahoo.com

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&a...;m=aspire_m1641

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

    O1 - Hosts: ::1 localhost

    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll

    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL

    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll

    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll

    O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

    O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll

    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll

    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

    O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe

    O4 - HKLM\..\Run: [PCMMediaSharing] C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe

    O4 - HKLM\..\Run: [Apanel] C:\ACERSW\config\SetApanel.cmd

    O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer Registration\ACE1.exe" /startup

    O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exe

    O4 - HKLM\..\Run: [NVRaidService] C:\Windows\system32\nvraidservice.exe

    O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun

    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

    O4 - HKLM\..\Run: [skytel] Skytel.exe

    O4 - HKCU\..\Run: [zmmclr] C:\Windows\system32\xcllsx.exe

    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

    O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

    O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

    O4 - Global Startup: ASETRES.EXE

    O4 - Global Startup: Empowering Technology Launcher.lnk = ?

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

    O13 - Gopher Prefix:

    O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll

    O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll

    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

    O23 - Service: Acer HomeMedia Connect Service - CyberLink - C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe

    O23 - Service: ePerformance Service (AcerMemUsageCheckService) - Unknown owner - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe

    O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe

    O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe

    O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe

    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

    O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe

    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

    --

    End of file - 8184 bytes

    MBAM comes up clean, Norton is blocking Trojans

    in Resolved Malware Removal Logs

    Posted

    Hi guys, I was wondering if someone could give me a hand with a Trojan problem. Nosirrah gave me a hand last week to remove trojan.agent off my computer but it seem like it is not completely gone because my Norton Internet Security is still blocking attacks. He had said something about xcllsx.exe maybe being the problem and I thought he removed it but it looks like it is still on my computer as per the HijackThis log.

    I have run a MBAM scan just now after an update and it comes up with nothing. I have the paid version of MBAM and it has not decect anything with its real time proctection. Does anybody see anything out of the ordinary here?

    Thank you for your help

    Here is the MBAM log:

    Malwarebytes' Anti-Malware 1.41

    Database version: 2861

    Windows 6.0.6001 Service Pack 1

    9/25/2009 6:30:02 PM

    mbam-log-2009-09-25 (18-30-02).txt

    Scan type: Quick Scan

    Objects scanned: 86001

    Time elapsed: 2 minute(s), 49 second(s)

    Memory Processes Infected: 0

    Memory Modules Infected: 0

    Registry Keys Infected: 0

    Registry Values Infected: 0

    Registry Data Items Infected: 0

    Folders Infected: 0

    Files Infected: 0

    Memory Processes Infected:

    (No malicious items detected)

    Memory Modules Infected:

    (No malicious items detected)

    Registry Keys Infected:

    (No malicious items detected)

    Registry Values Infected:

    (No malicious items detected)

    Registry Data Items Infected:

    (No malicious items detected)

    Folders Infected:

    (No malicious items detected)

    Files Infected:

    (No malicious items detected)

    HijackThis Log:

    Logfile of Trend Micro HijackThis v2.0.2

    Scan saved at 8:49:10 PM, on 9/18/2009

    Platform: Windows Vista SP1 (WinNT 6.00.1905)

    MSIE: Internet Explorer v8.00 (8.00.6001.18813)

    Boot mode: Normal

    Running processes:

    C:\Windows\system32\taskeng.exe

    C:\Windows\system32\Dwm.exe

    C:\Windows\Explorer.EXE

    C:\Program Files\Windows Defender\MSASCui.exe

    C:\Windows\RtHDVCpl.exe

    C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe

    C:\Windows\System32\nvraidservice.exe

    C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe

    C:\Windows\System32\rundll32.exe

    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    C:\Program Files\Windows Sidebar\sidebar.exe

    C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE

    C:\Program Files\Windows Sidebar\sidebar.exe

    C:\Program Files\Windows Media Player\wmpnscfg.exe

    C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe

    C:\Windows\system32\wbem\unsecapp.exe

    C:\Program Files\Microsoft Office\Office12\WINWORD.EXE

    C:\Windows\system32\taskeng.exe

    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe

    C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&a...;m=aspire_m1641

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://disnat.stockscores.com/mdiFrame.asp

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.us.acer.yahoo.com

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&a...;m=aspire_m1641

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

    O1 - Hosts: ::1 localhost

    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll

    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL

    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll

    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll

    O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

    O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll

    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll

    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

    O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe

    O4 - HKLM\..\Run: [PCMMediaSharing] C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe

    O4 - HKLM\..\Run: [Apanel] C:\ACERSW\config\SetApanel.cmd

    O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer Registration\ACE1.exe" /startup

    O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exe

    O4 - HKLM\..\Run: [NVRaidService] C:\Windows\system32\nvraidservice.exe

    O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun

    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

    O4 - HKLM\..\Run: [skytel] Skytel.exe

    O4 - HKCU\..\Run: [zmmclr] C:\Windows\system32\xcllsx.exe

    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

    O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

    O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

    O4 - Global Startup: ASETRES.EXE

    O4 - Global Startup: Empowering Technology Launcher.lnk = ?

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

    O13 - Gopher Prefix:

    O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll

    O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll

    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

    O23 - Service: Acer HomeMedia Connect Service - CyberLink - C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe

    O23 - Service: ePerformance Service (AcerMemUsageCheckService) - Unknown owner - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe

    O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe

    O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe

    O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe

    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

    O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe

    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

    --

    End of file - 8184 bytes

    backdoor.trojan repeatedly blocked by Norton - Norton & MWB Scans Do Not Detect

    in Resolved Malware Removal Logs

    Posted

    I just ran another MBAM full system scan this morning and this is what it came up with:

    Malwarebytes' Anti-Malware 1.41

    Database version: 2831

    Windows 6.0.6001 Service Pack 1

    9/20/2009 12:56:20 PM

    mbam-log-2009-09-20 (12-56-13).txt

    Scan type: Full Scan (C:\|D:\|)

    Objects scanned: 263559

    Time elapsed: 52 minute(s), 7 second(s)

    Memory Processes Infected: 0

    Memory Modules Infected: 0

    Registry Keys Infected: 0

    Registry Values Infected: 1

    Registry Data Items Infected: 0

    Folders Infected: 0

    Files Infected: 0

    Memory Processes Infected:

    (No malicious items detected)

    Memory Modules Infected:

    (No malicious items detected)

    Registry Keys Infected:

    (No malicious items detected)

    Registry Values Infected:

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\zmmclr (Trojan.Agent) -> No action taken.

    Registry Data Items Infected:

    (No malicious items detected)

    Folders Infected:

    (No malicious items detected)

    Files Infected:

    (No malicious items detected)

    -------------------------------------------------------

    Does anybody have any ideas?

    backdoor.trojan repeatedly blocked by Norton - Norton & MWB Scans Do Not Detect

    in Resolved Malware Removal Logs

    Posted

    I received some help from Nosirrah on this and he asked me to follow up on here to ensure that everything is okay. Here is the latest Hijackthis log file. Now if my computer appears clean is it okay to start using my computer to do things like online banking again?

    Thanks in advance,

    Hijack This Log:

    Logfile of Trend Micro HijackThis v2.0.2

    Scan saved at 8:49:10 PM, on 9/18/2009

    Platform: Windows Vista SP1 (WinNT 6.00.1905)

    MSIE: Internet Explorer v8.00 (8.00.6001.18813)

    Boot mode: Normal

    Running processes:

    C:\Windows\system32\taskeng.exe

    C:\Windows\system32\Dwm.exe

    C:\Windows\Explorer.EXE

    C:\Program Files\Windows Defender\MSASCui.exe

    C:\Windows\RtHDVCpl.exe

    C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe

    C:\Windows\System32\nvraidservice.exe

    C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe

    C:\Windows\System32\rundll32.exe

    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    C:\Program Files\Windows Sidebar\sidebar.exe

    C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE

    C:\Program Files\Windows Sidebar\sidebar.exe

    C:\Program Files\Windows Media Player\wmpnscfg.exe

    C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe

    C:\Windows\system32\wbem\unsecapp.exe

    C:\Program Files\Microsoft Office\Office12\WINWORD.EXE

    C:\Windows\system32\taskeng.exe

    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe

    C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&a...;m=aspire_m1641

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://disnat.stockscores.com/mdiFrame.asp

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.us.acer.yahoo.com

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&a...;m=aspire_m1641

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

    O1 - Hosts: ::1 localhost

    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll

    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL

    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll

    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll

    O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

    O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll

    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll

    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

    O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe

    O4 - HKLM\..\Run: [PCMMediaSharing] C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe

    O4 - HKLM\..\Run: [Apanel] C:\ACERSW\config\SetApanel.cmd

    O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer Registration\ACE1.exe" /startup

    O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exe

    O4 - HKLM\..\Run: [NVRaidService] C:\Windows\system32\nvraidservice.exe

    O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun

    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

    O4 - HKLM\..\Run: [skytel] Skytel.exe

    O4 - HKCU\..\Run: [zmmclr] C:\Windows\system32\xcllsx.exe

    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

    O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

    O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

    O4 - Global Startup: ASETRES.EXE

    O4 - Global Startup: Empowering Technology Launcher.lnk = ?

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

    O13 - Gopher Prefix:

    O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll

    O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll

    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

    O23 - Service: Acer HomeMedia Connect Service - CyberLink - C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe

    O23 - Service: ePerformance Service (AcerMemUsageCheckService) - Unknown owner - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe

    O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe

    O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe

    O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe

    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

    O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe

    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

    --

    End of file - 8184 bytes

    malwarebytes not loading on start up

    in Malwarebytes for Windows Support Forum

    Posted

    I am also having this problem with MBAM being blocked by windows on startup. I think it stems from the fact that when I try to start MBAM during any other time Windows will ask me for permission before it will open, therefore, it will also ask for permission even during startup.

    Is there any way to tell Windows that this is a trusted program and ask it to not ask for permission when it starts?

    backdoor.trojan repeatedly blocked by Norton - Norton & MWB Scans Do Not Detect

    in Resolved Malware Removal Logs

    Posted

    I am running Windows Vista with Norton Internet Security 2009 installed and up to date

    The other day it seems that I was infected with a trojan. My Norton informs me each time I start my computer now that it blocks a backdoor.trojan. Usually one notification as soon as I start up, and then another one a little bit later. However, numerous scans of my comptuer in both normal mode and safe mode turn up nothing more than tracking cookies most of the time. The odd time it will find a trojan and quarantine it. But the notifications that backdoor.trojan attempt has been blocked do not stop. I downloaded Malwarebytes and initially it found backdoor.trojan and trojan.downloader and quarantined them. But subsequent scans either find nothing, or trojan.agent. When it finds trojan.agent I will select that it be removed, however if I scan again, it will just reappear.

    Is this a serious problem? This is not normal for my Norton to have this type of activity and it seems like something is in my computer messing around.

    Here is the latest MWB scan which found nothing:

    Malwarebytes' Anti-Malware 1.41

    Database version: 2806

    Windows 6.0.6001 Service Pack 1

    9/18/2009 8:46:28 PM

    mbam-log-2009-09-18 (20-46-28).txt

    Scan type: Full Scan (C:\|D:\|)

    Objects scanned: 264958

    Time elapsed: 52 minute(s), 39 second(s)

    Memory Processes Infected: 0

    Memory Modules Infected: 0

    Registry Keys Infected: 0

    Registry Values Infected: 0

    Registry Data Items Infected: 0

    Folders Infected: 0

    Files Infected: 0

    Memory Processes Infected:

    (No malicious items detected)

    Memory Modules Infected:

    (No malicious items detected)

    Registry Keys Infected:

    (No malicious items detected)

    Registry Values Infected:

    (No malicious items detected)

    Registry Data Items Infected:

    (No malicious items detected)

    Folders Infected:

    (No malicious items detected)

    Files Infected:

    (No malicious items detected)

    Here is the most recent MWB log which found that pesky trojan.agent:

    Malwarebytes' Anti-Malware 1.41

    Database version: 2806

    Windows 6.0.6001 Service Pack 1

    9/17/2009 7:13:32 PM

    mbam-log-2009-09-17 (19-13-32).txt

    Scan type: Quick Scan

    Objects scanned: 84298

    Time elapsed: 2 minute(s), 48 second(s)

    Memory Processes Infected: 0

    Memory Modules Infected: 0

    Registry Keys Infected: 0

    Registry Values Infected: 1

    Registry Data Items Infected: 0

    Folders Infected: 0

    Files Infected: 0

    Memory Processes Infected:

    (No malicious items detected)

    Memory Modules Infected:

    (No malicious items detected)

    Registry Keys Infected:

    (No malicious items detected)

    Registry Values Infected:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\taskman (Trojan.Agent) -> Quarantined and deleted successfully.

    Registry Data Items Infected:

    (No malicious items detected)

    Folders Infected:

    (No malicious items detected)

    Files Infected:

    (No malicious items detected)

    HijacThis log:

    Logfile of Trend Micro HijackThis v2.0.2

    Scan saved at 8:49:10 PM, on 9/18/2009

    Platform: Windows Vista SP1 (WinNT 6.00.1905)

    MSIE: Internet Explorer v8.00 (8.00.6001.18813)

    Boot mode: Normal

    Running processes:

    C:\Windows\system32\taskeng.exe

    C:\Windows\system32\Dwm.exe

    C:\Windows\Explorer.EXE

    C:\Program Files\Windows Defender\MSASCui.exe

    C:\Windows\RtHDVCpl.exe

    C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe

    C:\Windows\System32\nvraidservice.exe

    C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe

    C:\Windows\System32\rundll32.exe

    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    C:\Program Files\Windows Sidebar\sidebar.exe

    C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE

    C:\Program Files\Windows Sidebar\sidebar.exe

    C:\Program Files\Windows Media Player\wmpnscfg.exe

    C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe

    C:\Windows\system32\wbem\unsecapp.exe

    C:\Program Files\Microsoft Office\Office12\WINWORD.EXE

    C:\Windows\system32\taskeng.exe

    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe

    C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&a...;m=aspire_m1641

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://disnat.stockscores.com/mdiFrame.asp

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.us.acer.yahoo.com

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&a...;m=aspire_m1641

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

    O1 - Hosts: ::1 localhost

    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll

    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL

    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll

    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll

    O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

    O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll

    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll

    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

    O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe

    O4 - HKLM\..\Run: [PCMMediaSharing] C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe

    O4 - HKLM\..\Run: [Apanel] C:\ACERSW\config\SetApanel.cmd

    O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer Registration\ACE1.exe" /startup

    O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exe

    O4 - HKLM\..\Run: [NVRaidService] C:\Windows\system32\nvraidservice.exe

    O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun

    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

    O4 - HKLM\..\Run: [skytel] Skytel.exe

    O4 - HKCU\..\Run: [zmmclr] C:\Windows\system32\xcllsx.exe

    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

    O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

    O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

    O4 - Global Startup: ASETRES.EXE

    O4 - Global Startup: Empowering Technology Launcher.lnk = ?

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

    O13 - Gopher Prefix:

    O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll

    O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll

    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

    O23 - Service: Acer HomeMedia Connect Service - CyberLink - C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe

    O23 - Service: ePerformance Service (AcerMemUsageCheckService) - Unknown owner - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe

    O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe

    O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe

    O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe

    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

    O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe

    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

    --

    End of file - 8184 bytes

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