DavidH

I finally found the problem. Something is blocking the service, malwarebytes, from running. The scan starts but the service is missing and will not start. I checked another computer that was running the scans fine and the service was always running. Any ideas what might be blocking the service?

Tried the 32 bit won't run. I just cannot find a 64 bit link that is not blocked.

I could download the 32bit but the 64bit is still being blocked. I will see if I can get any diagnostic tools to run. Thanks.

I am having trouble getting Malware Bytes to run a scan. I have tried all the options listed but nothing works. I have tried to do everything in safe mode as well. What is next? I do not want to download the Farbar recovery scan tool because I am warned that it contains a virus. So, what is next?