GTK48
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Posts posted by GTK48
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GTK48, I suspected your problem was that the flux of blocked IP traffic was more than the program could handle, and that made the program look unresponsive. MyWay is adware and is unlikely to be delisted any time soon. I suggest you change your homepage. If you would really like to whitelist that IP (not recommended), you can visit the site (or ping it at the command line if that poses fewer problems), right-click on the tray icon and choose Add to Ignore List.
Thanks but I will just keep using Yahoo. If Myway is adware why does MBAM not pick it up on a scan? Also thanks for all of the help.
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OK again. I started doing some troubleshooting and it seems that the site My way.com is causing this issue. It was my home page. I then switched to Yahoo and had the same problem because I had a bookmark on My Yahoo to Myway. I removed the bookmark and the program is doing fine now. MBAM just has to whitelist http://my.myway.com/ i guess so that I can use that site again. One of the IP's below is Myway's or both of them maybe. I removed that reg hack and it is still working fine as long as I don't go to myway.com.
10:48:50 Gary IP-BLOCK 66.235.126.6110:48:50 Gary IP-BLOCK 66.235.126.122
10:48:50 Gary IP-BLOCK 66.235.126.61
10:48:50 Gary IP-BLOCK 66.235.126.122
10:49:00 Gary IP-BLOCK 66.235.126.61
10:49:00 Gary IP-BLOCK 66.235.126.122
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GTK48, my mistake. Please follow the above instructions using the key:
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Malwarebytes' Anti-Malware
MiguelSanchez, please do the following:
1. Uninstall MBAM completely. Reboot.
2. Install MBAM 1.42. Do not reboot. Then open MBAM and Start Protection immediately.
Does this work? If not, please check the protection logs to see if the error code is the same.
OK I did what you posted and it sort of works. I can RC on the Icon in the tray as long as I do not start IP Protection. Once I do that and then go online I am back where I started from, NO RC on the Icon in the tray. Now, FWIW, I may as well be using release 1.39 or whatever ir was before the IP protection started. You may as well give me a hack that will remove totally. There are no errors in the log either. IMHO, MBAM's Devs need to take this back to the drawing boards and start over. The program obviously is flawed as far as Windows 7 x 64 goes. I posted earlier that I had this same problem with 1.41 and I reported it then and it appears that nothing is being done. From what I have been reading most of the IP problems are false positives anyway. Either fix the IP issue or do away with it.
Thanks for your help.
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Well when your programmers figure this out, I may try it again. For now KIS 2010 seems to be doing it's job as MBAM never finds anything on a scan anyway. I only started using MBAN's protection mode today as I had this same issue with release 1.41. Ever since that IP protection started to be used. Maybe that is a place to start looking.
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I am getting that as well.
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HKEY_LOCAL_MACHINE\Software\Malwarebytes' Anti-Malware
1. the above key does not exist.
2. I placed it in Hkey_Current_User\software\malwarebytes instead as that key did exist.
3. It still does not work.
4. I can RC on it all day long untill I open up Firefox. Once I do that I can no longer RC on it.
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GTK48, those logs suggest yours is working: indeed, it blocked 4 IPs in the span of one second.
You can't right-click on the tray menu at all? What happens when you do?
Let's try this: please open Start -> Run -> regedit and navigate to:
HKEY_LOCAL_MACHINE\Software\Malwarebytes' Anti-Malware
Right-click in the right-hand panel and choose New -> DWORD value. Name the value startipdisabled and set it to a value of 1. Reboot and see if you can now right-click on the tray menu. If so we'll try to track it down further.
The service is set to delayed start because we found it avoided conflicts with certain antivirus products.
@MiguelSanchez
I removed your second screenshot because it contained your license information, which we do not want stolen!
Your problem is entirely different from GTK48's above.
Let's try this: please open Start -> Run -> regedit and navigate to:
HKEY_LOCAL_MACHINE\Software\Malwarebytes' Anti-Malware
Right-click in the right-hand panel and choose New -> DWORD value. Name the value delayguistart and set it to a value of 30. Reboot. The protection module will be loaded after a 30 second delay on reboot. Please see if this resolves the problem.
I have found that MBAM was stopping KIS 2010 from updating so I removed MBAM. I need to have KIS updating. When I RC on the Icon in the tray nothing happens. I will reinstall it again to test.
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GTK48, open the protection logs (now available through the mbam.exe interface in 1.42) and tell me what the error code posted is. There should be a log for today (or yesterday) with errors in it, like MiguelSanchez posted above.11:02:33 Gary IP-BLOCK 66.235.126.61
11:02:33 Gary IP-BLOCK 66.235.126.122
11:02:33 Gary IP-BLOCK 66.235.126.61
11:02:33 Gary IP-BLOCK 66.235.126.122
11:02:43 Gary IP-BLOCK 66.235.126.61
11:02:43 Gary IP-BLOCK 66.235.126.122
Like I said I do not get an error. I have some questions though?
1. Why can't I RC on the Icon in the tray?
2. It says on the protection page to start with Windows and Not to delay Start. Why is it set to delayed start by default?
3. Will this be fixed so I can start using this program again?
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Yes it is and I am using Windows 7 64 Bit which I posted in another thread that no one has responded to yet. I cannot RC on the Icon in the tray. I have removed this program until the problem is fixed.
Sorry but I can't seem to edit a post. No I am not getting an error. The program is just not working as it should. I may add that I had this same issue with 1.41.
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That error means DEVICE_NOT_READY. Is your internet connection usually available immediately on boot? GTK48, is your error code the same?
Please try the following: update to the new version 1.42, reboot, and see if the problem is resolved. If not, we can work on it.
Yes it is and I am using Windows 7 64 Bit which I posted in another thread that no one has responded to yet. I cannot RC on the Icon in the tray. I have removed this program until the problem is fixed.
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Mine is not grayed out but I can't toggle it.
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I cannot right click on the Icon in the tray to either update or scan or do anything. I am using Windows 7 64 Bit. Also why is it set to delayed start in the system services?
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Had to uninstall/reboot/install. Context menu is OK now.
One thing I noticed when scanning a folder using the context menu in the 'Favorites' pane of Explorer in Windows 7 it always says Objects scanned 1 and ends way to quickly to have done any scanning of the files. If I go to the same folder directly it scans all the files. The Favorites are shortcuts but I would think it should work just like the 'real' folder does.
One should not have to do this. The program should work as designed from the get go or it should be fixed.
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Thank you very much
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Malwarebytes is blocking users from getting to this site. It is a Forum with over 4000 members and is not a malware site. The Ip is 67.215.229.220, the url is http://thewindows7site.com/forum/index.php I can verify that this is not a malware or phishing site and should be whitelisted ASAP. Thank you as our users would like to start using MBAM again.
Gary
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Hello GTK48,
No one is forcing you to use the program and if it does not work how you want then you can certainly email the Helpdesk for a refund.
We're willing to try and help resolve any issue you may have getting the program to function but simply being negative about it doesn't help us to help you. We need some logs and footwork on your end as well. As a paying customer you can also send email for support to the Helpdesk.
Thank you.
Thanks you for all of your kind words. I have tried everything that has been recommended by you fine people. MBAM is going off of my machine . I do look at MajorGeeks on a daily basis and when I see this "New" release I will give it a shot. I have already spent way too much time and effort on this product and I do not have the time nor the inclination to call MWB's support or email them. You ask why I through mud at MBAM, I say that when I use a program and it denies me the ability to get to sites that I have used for years and are not sites that should be blocked ny this insane IP protection, I will through whatever I feel like.
This became an issue when MS put out about 8 Important hot fixes to Windows 7 a few days ago to a select few. Those people are the ones that cannot use this product. I thought that someone at MWB's may like to know that. Have a nice day.
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If you are having any problems with Malwarebytes' Anti-Malware protection please do the following.
1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility.
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here.
Note: You will need to reactivate the program using the license you were sent via e-mail.
I will try this one more time and them MBAM is going in the trash.
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64 Bit support was offered in release 1.39 I believe. I am not the only one that is having this problem. I just cannot use it nor will I try until MWB's comes up with a new release. Everyone else that I know has scrapped this program as well. Oh, and one reason I would like to RC on the tray Icon would be to turn off that IP monitoring crap. I believe that this is the feature that is causing all of these problems. An no the reason of my post is not The Context memu. The reason is to explain that MWB's in it's present form is not usable on my PC or others that are running Windows 7 RTM. MBAM is preventing access to my home page and other sites . Get rid of the IP garbage and it will work.
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Thanks for alll of the help. I am done with MalwareBytes untill there is a new release. This one is obviously flawed.
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right click on the MBAM icon in the task tray and uncheck the IP protection.
Please post the IP of your site you want to use and the IP of the sites that are blocked and if they're false positives we'll remove them.
66.235.126.98
The IP is above but I don't believe that is the problem as it did work fine for awhile. Maybe one of the updates was bad?
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Hi and welcome.
This would be because of our IP Protection, see link below for details:
http://www.malwarebytes.org/forums/index.p...t=0#entry107310
It will not let me right click on the tray Icon.
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When I install this in Windows 7 x64 and make it active, I cannot get to my home page and some other sites. I use Myway as a home page and if I change it to Yahoo it will work but the other sites are still blocked. I get what is a 404 error code from Firefox. I have removed MWB's and hacked everything out of the registry pertaining to it. Reinstalled with the same problems. Also when it Starts it is a delayed start and when the Icon get's place in the tray , I cannot access it's features by right clicking on it. If I don't have it start with Windows I do not have this problem. I am using KIS 2010 which MWB's has worked with in the past.
Any help on this would be appreciated.
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No one?
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When I install this in Windows 7 x64 and make it active, I cannot get to my home page and some other sites. I use Myway as a home page and if I change it to Yahoo it will work but the other sites are still blocked. I get what is a 404 error code from Firefox. I have removed MWB's and hacked everything out of the registry pertaining to it. Reinstalled with the same problems. Also when it Starts it is a delayed start and when the Icon get's place in the tray , I cannot access it's features by right clicking on it. If I don't have it start with Windows I do not have this problem. I am using KIS 2010 which MWB's has worked with in the past.
Any help on this would be appreciated.
"IP Protection" is untickable
in Malwarebytes for Windows Support Forum
Posted
No just the home page and mail. But it is all gone now.