VicJoseph
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Posts posted by VicJoseph
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I bought MB Premium and installed it on my desktop computer. Now I have made several failed attempts to get it installed on a Samsung NC20 Netbook (Windows XPsp3). I took the following steps:
1. uninstalled a previous non-functioning MB installation.
2. copied the file mbam_premium.exe to the netbook's solid-state hard disk
3. tried to disable Avast anti-virus (but couldn't find how to do it).
4. running the exe produced the following error message:
Internal error. Expression error 'Runtime Error (at 57:177). External exception E06D 7363.
5. installation continued with the same error message occurring at least once more.
6. installation terminated with:
Runtime Error (at 49.252). External exception E06D 7363.
7. attempts to launch MB failed with a Windows Error:
AppName mbam.exe AppVer. 1.0.0.50 ModName: msvcr100.dll
ModVewr: 10.0.40219.325. Offset: 0008d6fd
8. previous attempts at installation produced similar errors but I was able to open Chameleon afterwards. Every Chaneleon test I tried showed these errors:
Response from update: Failed to start the update
then
MalwareBytes Anti-Malware has terminated -- unable to start the scan.
I hope someone here can help me resolve this problem.
Vic
MB Premium installation fails on Netbook XPsp3
in Malwarebytes for Windows Support Forum
Posted
Thanks very much FireFox. The procedure you linked to and mbam-clean.exe did the trick!