Herb_in_NH
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Norton vs Malwarebytes
in Malwarebytes for Windows Support Forum
Posted
I belive a chat support agent at Norton has shown me how to fix this myself: (No need to wait for Norton's patch.)
Jalli,Suman Babu: Open Norton Security Suite.
Before you exclude the file. Please disabled Auto Protect on Automatic protection tab.
Steps to turn off Auto Protect:
- Click on Settings.
- Click on Antivirus.
- Select Automatic protection tab
- Turn Off Auto Protect.
Jalli,Suman Babu: Steps to Exclude File :
- Click on Settings.
- Click on Antivirus.
- Select Scans & Risks tab.
- Click on Configure beside Items to Exclude from Scans.
- Select the file path of the .exe of the program which you have downloaded or installed.
- Again Click on Configure beside Items to Exclude from Auto-Protect and SONAR Detection.
- Select the file path of the .exe of the program which you have downloaded or installed.