Jump to content

Herb_in_NH

Members
  • Posts

    1
  • Joined

  • Last visited

Posts posted by Herb_in_NH

  1. I belive a chat support agent at Norton has shown me how to fix this myself: (No need to wait for Norton's patch.)

    Jalli,Suman Babu: Open Norton Security Suite.

    Before you exclude the file. Please disabled Auto Protect on Automatic protection tab.

    Steps to turn off Auto Protect:

    - Click on Settings.
    - Click on Antivirus.
    - Select Automatic protection tab
    - Turn Off Auto Protect.

    Jalli,Suman Babu: Steps to Exclude File :

    - Click on Settings.
    - Click on Antivirus.
    - Select Scans & Risks tab.
    - Click on Configure beside Items to Exclude from Scans.
    - Select the file path of the .exe of the program which you have downloaded or installed.
    - Again Click on Configure beside Items to Exclude from Auto-Protect and SONAR Detection.
    - Select the file path of the .exe of the program which you have downloaded or installed.
     

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.