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"whitesnake" infection
in Resolved Malware Removal Logs
Posted
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
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DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 1/6/2010 7:44:15 PM
System Uptime: 2/19/2013 1:27:02 PM (1 hours ago)
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Motherboard: PEGATRON CORPORATION | | Benicia
Processor: Intel® Core2 Quad CPU Q6600 @ 2.40GHz | CPU 1 | 2400/1066mhz
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==== Disk Partitions =========================
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C: is FIXED (NTFS) - 452 GiB total, 349.506 GiB free.
D: is FIXED (NTFS) - 13 GiB total, 13.306 GiB free.
E: is FIXED (NTFS) - 466 GiB total, 137.91 GiB free.
F: is CDROM ()
H: is Removable
I: is Removable
J: is Removable
L: is Removable
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==== Disabled Device Manager Items =============
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==== System Restore Points ===================
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RP491: 2/17/2013 7:16:53 PM - Windows Backup
RP492: 2/18/2013 5:07:16 PM - Installed calibre
RP493: 2/19/2013 12:30:39 PM - Removed Philips SPC 900NC PC Camera
RP494: 2/19/2013 12:31:19 PM - Removed Skype™ 5.1
RP495: 2/19/2013 12:32:10 PM - Removed Tether
RP496: 2/19/2013 12:48:29 PM - Norton_Power_Eraser_20130219124825230
.
==== Installed Programs ======================
.
"Nero SoundTrax Help
64 Bit HP CIO Components Installer
7-Zip 9.20 (x64 edition)
AC-3 ACM Decompressor
AC3Filter 1.63b
Add or Remove Adobe Creative Suite 3 Master Collection
Adobe Acrobat 8 Professional
Adobe After Effects CS3
Adobe After Effects CS3 Presets
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe BridgeTalk Plugin CS3
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Community Help
Adobe Contribute CS3
Adobe Creative Suite 3 Master Collection
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Dreamweaver CS3
Adobe Encore CS3
Adobe Encore CS3 Codecs
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Fireworks CS3
Adobe Flash CS3
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Flash Video Encoder
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe InDesign CS3
Adobe InDesign CS3 Icon Handler
Adobe Linguistics CS3
Adobe Media Player
Adobe MotionPicture Color Files
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Premiere Pro CS3
Adobe Premiere Pro CS3 Functional Content
Adobe Premiere Pro CS3 Third Party Content
Adobe Reader 9.5.2
Adobe Setup
Adobe SING CS3
Adobe Soundbooth CS3
Adobe Soundbooth CS3 Codecs
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe Version Cue CS3 Server
Adobe Video Profiles
Adobe WAS CS3
Adobe WinSoft Linguistics Plugin
Adobe XMP DVA Panels CS3
Adobe XMP Panels CS3
Advertising Center
AHV content for Acrobat and Flash
AIO_Scan
Amazon Kindle
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Install Manager
ATI Catalyst Registration
AutocompletePro
AVG 2011
Avi2Dvd 0.6.1
AviSynth 2.5
AVStoDVD 2.5.1
Bonjour
BufferChm
calibre
CARIS Easy View 2.0.0.1
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center HydraVision Full
Catalyst Control Center InstallProxy
ccc-core-static
ccc-utility64
CCC Help English
CDBurnerXP
Cisco WebEx Meeting Center for Firefox or Chrome
Cisco WebEx Meeting Center for Internet Explorer
Cisco WebEx Meetings
Compatibility Pack for the 2007 Office system
Copy
CoreAAC Audio Decoder (remove only)
Creative Centrale
Creative Software Update
Dell Driver Download Manager
Dell TrueMobile 2300 Control Utility
Dell TrueMobile 2300 Wireless Broadband Router Control Utility
Destinations
DeviceDiscovery
DJ_AIO_03_F4200_Software_Min
DocProc
DolbyFiles
DVD Decrypter (Remove Only)
DVD Shrink 3.2
DVDFab 6.2.1.8 (31/12/2009)
F4200
Fax
ffdshow [rev 3299] [2010-03-03]
FlipShare
FormatFactory 2.96
Google Chrome
Google Earth
Google SketchUp 7
Google Update Helper
GPBaseService2
High-Definition Video Playback 10
HiJackThis
HP Deskjet F4200 All-In-One Driver Software 13.0 Rel. 3
HP Imaging Device Functions 13.0
HP Photosmart Essential 3.5
HP Update
HPDiagnosticAlert
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
Hulu Desktop
HuluDesktopIntegration
iCloud
ImagXpress
ImgBurn
Intel® Rapid Storage Technology
iTunes
Java 7 Update 10
Java Auto Updater
Java 6 Update 22
Java 6 Update 26
K-Lite Codec Pack 5.7.0 (Full)
Kies mini
LightScribe System Software
LockHunter version 1.0 beta 3, 64 bit edition
Malwarebytes Anti-Malware version 1.70.0.1100
Maretron N2KView
Maretron N2KView Installer 3.4.4
MarketResearch
Media Player Classic
Menu Templates - Starter Kit
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Mouse and Keyboard Center
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Word Viewer 2003
Microsoft Primary Interoperability Assemblies 2005
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft_VC80_ATL_x86
Microsoft_VC80_ATL_x86_x64
Microsoft_VC80_CRT_x86
Microsoft_VC80_CRT_x86_x64
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFC_x86_x64
Microsoft_VC80_MFCLOC_x86
Microsoft_VC80_MFCLOC_x86_x64
Microsoft_VC90_ATL_x86
Microsoft_VC90_ATL_x86_x64
Microsoft_VC90_CRT_x86
Microsoft_VC90_CRT_x86_x64
Microsoft_VC90_MFC_x86
Microsoft_VC90_MFC_x86_x64
MKVToolNix 5.7.0
MobileMe Control Panel
Movie Templates - Starter Kit
MozBackup 1.4.10
Mozilla Firefox 15.0.1 (x86 en-US)
Mozilla Maintenance Service
Mozilla Thunderbird 17.0.2 (x86 en-US)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MUSK Codec Pack v6.0
Nero 10 ClipartPack
Nero 10 Menu TemplatePack 1
Nero 10 Menu TemplatePack 2
Nero 10 Menu TemplatePack 3
Nero 10 Menu TemplatePack Basic
Nero 10 Movie ThemePack 1
Nero 10 Movie ThemePack 2
Nero 10 Movie ThemePack Basic
Nero 10 Sample ImagePack
Nero 10 Sample Videos
Nero 9
Nero BackItUp 10
Nero BackItUp 10 Help (CHM)
Nero BackItUp and Burn
Nero Burning ROM 10
Nero Burning ROM Help
Nero BurningROM 10 Help (CHM)
Nero BurnRights
Nero BurnRights 10
Nero BurnRights 10 Help (CHM)
Nero BurnRights Help
Nero Control Center 10
Nero ControlCenter
Nero Core Components 10
Nero CoverDesigner
Nero CoverDesigner 10
Nero CoverDesigner 10 Help (CHM)
Nero CoverDesigner Help
Nero Disc Copy Gadget
Nero Disc Copy Gadget Help
Nero DiscSpeed
Nero DiscSpeed 10
Nero DiscSpeed 10 Help (CHM)
Nero DiscSpeed Help
Nero Dolby Files 10
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express
Nero Express 10
Nero Express 10 Help (CHM)
Nero Express Help
Nero InfoTool
Nero InfoTool 10
Nero InfoTool 10 Help (CHM)
Nero InfoTool Help
Nero Installer
Nero Live
Nero Live Help
Nero MediaHub 10
Nero MediaHub 10 Help (CHM)
Nero Multimedia Suite 10
Nero PhotoSnap
Nero PhotoSnap Help
Nero Recode
Nero Recode 10
Nero Recode 10 Help (CHM)
Nero Recode Help
Nero Rescue Agent
Nero RescueAgent
Nero RescueAgent 10
Nero RescueAgent 10 Help (CHM)
Nero RescueAgent Help
Nero ShowTime
Nero SoundTrax 10
Nero SoundTrax 10 Help (CHM)
Nero StartSmart
Nero StartSmart 10
Nero StartSmart 10 Help (CHM)
Nero StartSmart Help
Nero Update
Nero Vision
Nero Vision 10
Nero Vision 10 Help (CHM)
Nero Vision Help
Nero WaveEditor
Nero WaveEditor 10
Nero WaveEditor 10 Help (CHM)
NeroBurningROM
NeroExpress
NeroLiveGadget
NeroLiveGadget Help
neroxml
Network64
Nikon Scan
Norton Security Suite
OCR Software by I.R.I.S. 13.0
Octoshape add-in for Adobe Flash Player
OpenCPN 2.3.1
OpenOffice.org 3.3
PDF Settings
PicPick
PS_AIO_02_ProductContext
PS_AIO_02_Software
PS_AIO_02_Software_Min
PxMergeModule
QuickPar 0.9
QuickTime
Safari
Scan
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
SES Driver
SmartWebPrinting
SolutionCenter
SoundTrax
Spybot - Search & Destroy
Status
SUPER © v2011.build.49 (July 1st, 2011) version v2011.build.49
SUPERAntiSpyware
SUPERAntiSpyware Free Edition
Times Reader
Toolbox
TrayApp
UnloadSupport
Unlocker 1.8.9
Unlocker 1.9.0-x64
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Visual C++ 8.0 Runtime Setup Package (x64)
Visual Studio 2008 x64 Redistributables
VLC media player 2.0.2
VueScan
WebReg
Windows Driver Package - Western Digital Technologies (WDC_SAM) WDC_SAM (03/06/2009 1.0.0008.0)
Windows Media Player Firefox Plugin
WinPatrol
WinRAR archiver
Xvid 1.2.2 final uninstall
.
==== Event Viewer Messages From Past Week ========
.
2/19/2013 2:06:22 PM, Error: PCTCore [280] -
2/19/2013 12:56:01 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
2/19/2013 12:54:31 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
2/19/2013 12:34:01 PM, Error: Service Control Manager [7000] - The SASDIFSV service failed to start due to the following error: Cannot create a file when that file already exists.
2/19/2013 1:27:59 PM, Error: Service Control Manager [7023] - The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535
2/19/2013 1:27:59 PM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535
2/19/2013 1:27:59 PM, Error: Microsoft-Windows-PNRPSvc [102] - The Peer Name Resolution Protocol cloud did not start because the creation of the default identity failed with error code: 0x80630801.
2/19/2013 1:27:23 PM, Error: Service Control Manager [7023] - The HP CUE DeviceDiscovery Service service terminated with the following error: The specified module could not be found.
2/18/2013 6:27:03 PM, Error: Microsoft-Windows-BitLocker-Driver [24620] - Encrypted volume check: Volume information on J: cannot be read.
2/18/2013 6:21:20 PM, Error: Microsoft-Windows-BitLocker-Driver [24620] - Encrypted volume check: Volume information on H: cannot be read.
2/18/2013 4:39:43 PM, Error: Microsoft-Windows-BitLocker-Driver [24620] - Encrypted volume check: Volume information on L: cannot be read.
2/18/2013 3:22:04 PM, Error: Microsoft-Windows-BitLocker-Driver [24620] - Encrypted volume check: Volume information on I: cannot be read.
2/14/2013 5:10:27 PM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
2/13/2013 6:06:28 PM, Error: volsnap [36] - The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
2/13/2013 11:13:51 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk6\DR6.
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==== End Of File ===========================