[helping a friend with pc problems]

Hi. Thanks for all of your help. My friend originally posted this thread with the impression that I had malware, but I believe that I have a hacker. I did some reading up on it and I think the hacker has visual access to my computer and has probably installed a root kit. That's my best guess and I don't know a lot about this sort of thing. Based on what I've read online, I'll need to flatten the hard drive and reinstall the operating system using an external hard drive and some anti-virus software that can detect root kits. I have a lot of music and video files so I'm not sure how I can keep those without infecting it again. Any ideas? Thanks again.

[helping a friend with pc problems]

<p>Here is the ESET log. </p>

<p> </p>

<p> </p>

<div>ESETSmartInstaller@High as CAB hook log:</div>

<div>OnlineScanner64.ocx - registred OK</div>

<div>OnlineScanner.ocx - registred OK</div>

<div> </div>

[helping a friend with pc problems]

Hi. When I ran the run fix function in OTL, my laptop froze up and I had to restart in safe mode. Here's the log. If I need to run the fix and get the log in normal mode, please just let me know in your next reply. Thanks

All processes killed

========== OTL ==========

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}\ not found.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}\ not found.

Registry key HKEY_USERS\S-1-5-21-2747325578-3652323577-3960769297-1000\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}\ not found.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}\ not found.

Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8CA5ED52-F3FB-4414-A105-2E3491156990}\ not found.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8CA5ED52-F3FB-4414-A105-2E3491156990}\ not found.

File C:\Program Files (x86)\iWin Games\iWinGamesHookIE.dll not found.

========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 0 bytes

User: Default User

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 0 bytes

User: Esra

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 33170 bytes

->Java cache emptied: 0 bytes

->Google Chrome cache emptied: 0 bytes

->Flash cache emptied: 0 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes

%systemroot% .tmp files removed: 0 bytes

%systemroot%\System32 .tmp files removed: 0 bytes

%systemroot%\System32 (64bit) .tmp files removed: 0 bytes

%systemroot%\System32\drivers .tmp files removed: 0 bytes

Windows Temp folder emptied: 0 bytes

%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes

%systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 0 bytes

%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32768 bytes

RecycleBin emptied: 61721280 bytes

Total Files Cleaned = 59.00 mb

Unable to stop System Restore Service. Error code 1084. Restore points not cleared.

Unable to start System Restore Service. Error code 1084. Restore point not created.

OTL by OldTimer - Version 3.2.47.0 log created on 06092012_105200

[helping a friend with pc problems]

Here are the logs you requested. Thank you!

OTL logfile created on: 6/8/2012 5:56:30 PM - Run 1

OTL by OldTimer - Version 3.2.47.0 Folder = C:\Users\Esra\Downloads

64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation

Internet Explorer (Version = 8.0.7601.17514)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.87 Gb Total Physical Memory | 1.05 Gb Available Physical Memory | 56.07% Memory free

3.74 Gb Paging File | 2.62 Gb Available in Paging File | 69.89% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 222.47 Gb Total Space | 146.91 Gb Free Space | 66.04% Space Free | Partition Type: NTFS

Computer Name: ESRA-PC | User Name: Esra | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans

Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/06/08 17:54:14 | 000,595,456 | ---- | M] (OldTimer Tools) -- C:\Users\Esra\Downloads\OTL.exe

PRC - [2012/03/16 21:06:42 | 001,059,984 | R--- | M] (Carbonite, Inc.) -- C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe

PRC - [2012/03/06 18:15:17 | 004,241,512 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe

PRC - [2012/03/06 18:15:14 | 000,044,768 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe

PRC - [2012/03/06 18:15:13 | 000,134,920 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\afwServ.exe

PRC - [2011/07/11 16:47:06 | 000,074,752 | ---- | M] (Nullsoft, Inc.) -- C:\Program Files (x86)\Winamp\winampa.exe

PRC - [2011/04/08 10:17:40 | 000,176,848 | ---- | M] (iWin Inc.) -- C:\Program Files (x86)\iWin Games\iWinTrusted.exe

PRC - [2011/01/17 18:37:40 | 011,322,880 | ---- | M] (OpenOffice.org) -- C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe

PRC - [2011/01/17 18:37:40 | 011,314,688 | ---- | M] (OpenOffice.org) -- C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin

PRC - [2010/09/03 01:45:02 | 000,255,536 | ---- | M] (McAfee, Inc.) -- C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe

========== Modules (No Company Name) ==========

MOD - [2011/03/18 14:10:31 | 000,985,088 | ---- | M] () -- C:\Program Files (x86)\OpenOffice.org 3\program\libxml2.dll

========== Win32 Services (SafeList) ==========

SRV:64bit: - [2012/03/16 20:58:32 | 006,684,304 | R--- | M] (Carbonite, Inc. (www.carbonite.com)) [Auto | Running] -- C:\Program Files\Carbonite\Carbonite Backup\CarboniteService.exe -- (CarboniteService)

SRV:64bit: - [2012/03/06 18:15:14 | 000,044,768 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)

SRV:64bit: - [2012/03/06 18:15:13 | 000,134,920 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\afwServ.exe -- (avast! Firewall)

SRV:64bit: - [2010/02/05 19:44:48 | 000,137,560 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe -- (TOSHIBA HDD SSD Alert Service)

SRV:64bit: - [2009/11/06 00:05:28 | 000,489,312 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe -- (TosCoSrv)

SRV:64bit: - [2009/07/28 17:48:06 | 000,140,632 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\SysNative\TODDSrv.exe -- (TODDSrv)

SRV:64bit: - [2009/07/13 20:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)

SRV - [2012/01/19 12:17:50 | 000,008,704 | ---- | M] (Microsoft) [Auto | Stopped] -- C:\Program Files (x86)\Freemake\CaptureLib\CaptureLibService.exe -- (FreemakeVideoCapture)

SRV - [2011/04/08 10:17:40 | 000,176,848 | ---- | M] (iWin Inc.) [Auto | Running] -- C:\Program Files (x86)\iWin Games\iWinTrusted.exe -- (iWinTrusted)

SRV - [2011/02/11 13:45:52 | 000,054,136 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe -- (TMachInfo)

SRV - [2010/11/20 07:21:36 | 000,351,232 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- winhttp.dll -- (WinHttpAutoProxySvc)

SRV - [2010/09/03 01:45:02 | 000,227,232 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe -- (McComponentHostService)

SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)

SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)

========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/04/29 16:23:51 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)

DRV:64bit: - [2012/04/29 16:23:51 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)

DRV:64bit: - [2012/03/06 18:04:31 | 000,141,144 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\windows\SysNative\drivers\aswFW.sys -- (aswFW)

DRV:64bit: - [2012/03/06 18:04:06 | 000,819,032 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\windows\SysNative\drivers\aswSnx.sys -- (aswSnx)

DRV:64bit: - [2012/03/06 18:04:04 | 000,337,240 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\windows\SysNative\drivers\aswSP.sys -- (aswSP)

DRV:64bit: - [2012/03/06 18:03:29 | 000,258,904 | ---- | M] (AVAST Software) [Kernel | Boot | Running] -- C:\windows\SysNative\drivers\aswNdis2.sys -- (aswNdis2)

DRV:64bit: - [2012/03/06 18:02:45 | 000,028,504 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\windows\SysNative\drivers\aswKbd.sys -- (aswKbd)

DRV:64bit: - [2012/03/06 18:02:20 | 000,053,080 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswRdr2.sys -- (aswRdr)

DRV:64bit: - [2012/03/06 18:01:57 | 000,059,224 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\windows\SysNative\drivers\aswTdi.sys -- (aswTdi)

DRV:64bit: - [2012/03/06 18:01:52 | 000,069,976 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)

DRV:64bit: - [2012/03/06 18:01:32 | 000,024,408 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\windows\SysNative\drivers\aswFsBlk.sys -- (aswFsBlk)

DRV:64bit: - [2012/03/01 01:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)

DRV:64bit: - [2012/02/23 10:54:51 | 000,012,368 | ---- | M] (ALWIL Software) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\aswNdis.sys -- (aswNdis)

DRV:64bit: - [2011/02/11 16:23:34 | 000,035,344 | ---- | M] (CACE Technologies, Inc.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\npf.sys -- (npf)

DRV:64bit: - [2010/11/20 08:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)

DRV:64bit: - [2010/11/20 06:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)

DRV:64bit: - [2010/03/10 20:51:32 | 000,316,464 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)

DRV:64bit: - [2010/03/04 19:53:00 | 000,075,816 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C)

DRV:64bit: - [2010/02/20 11:24:34 | 010,300,800 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)

DRV:64bit: - [2010/02/01 12:29:48 | 000,232,992 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)

DRV:64bit: - [2010/01/18 19:45:50 | 000,717,368 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CHDRT64.sys -- (CnxtHdAudService)

DRV:64bit: - [2009/11/06 14:56:06 | 001,550,848 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)

DRV:64bit: - [2009/08/07 07:24:14 | 000,408,600 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)

DRV:64bit: - [2009/07/30 22:22:04 | 000,027,784 | ---- | M] (TOSHIBA Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\tdcmdpst.sys -- (tdcmdpst)

DRV:64bit: - [2009/07/14 17:31:18 | 000,026,840 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\TVALZ_O.SYS -- (TVALZ)

DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)

DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)

DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)

DRV:64bit: - [2009/07/07 10:51:42 | 000,009,216 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\FwLnk.sys -- (FwLnk)

DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)

DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)

DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)

DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)

DRV - [2009/07/13 20:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {A2FDC1ED-8749-4886-A332-CA3E617B49DD}

IE:64bit: - HKLM\..\SearchScopes\{A2FDC1ED-8749-4886-A332-CA3E617B49DD}: "URL" = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNA

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA

IE - HKLM\..\SearchScopes,DefaultScope = {0A8D13CD-E251-40A7-8EB2-EEA24E0BC82E}

IE - HKLM\..\SearchScopes\{0A8D13CD-E251-40A7-8EB2-EEA24E0BC82E}: "URL" = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNA

IE - HKLM\..\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT2801948

IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope = {0A8D13CD-E251-40A7-8EB2-EEA24E0BC82E}

IE - HKU\.DEFAULT\..\SearchScopes\{0A8D13CD-E251-40A7-8EB2-EEA24E0BC82E}: "URL" = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNA

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope = {0A8D13CD-E251-40A7-8EB2-EEA24E0BC82E}

IE - HKU\S-1-5-18\..\SearchScopes\{0A8D13CD-E251-40A7-8EB2-EEA24E0BC82E}: "URL" = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNA

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-2747325578-3652323577-3960769297-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig?brand=TSNA&bmod=TSNA

IE - HKU\S-1-5-21-2747325578-3652323577-3960769297-1000\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1

IE - HKU\S-1-5-21-2747325578-3652323577-3960769297-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/

IE - HKU\S-1-5-21-2747325578-3652323577-3960769297-1000\..\SearchScopes,DefaultScope = {4BCAF0F4-D5E5-4BB4-BAD1-D34684850501}

IE - HKU\S-1-5-21-2747325578-3652323577-3960769297-1000\..\SearchScopes\{0A8D13CD-E251-40A7-8EB2-EEA24E0BC82E}: "URL" = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNA

IE - HKU\S-1-5-21-2747325578-3652323577-3960769297-1000\..\SearchScopes\{4BCAF0F4-D5E5-4BB4-BAD1-D34684850501}: "URL" = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSNA_enUS413

IE - HKU\S-1-5-21-2747325578-3652323577-3960769297-1000\..\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT2801948

IE - HKU\S-1-5-21-2747325578-3652323577-3960769297-1000\..\SearchScopes\{D35951A8-D24E-4668-8E6E-78F578C67826}: "URL" = http://search.yahoo.com/search?fr=chr-greentree_ie&ei=utf-8&type=723823&p={searchTerms}

IE - HKU\S-1-5-21-2747325578-3652323577-3960769297-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@bestbuy.com/npBestBuyPcAppDetector,version=1.0: C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll (Best Buy)

FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF - HKLM\Software\MozillaPlugins\@bestbuy.com/npBestBuyPcAppDetector,version=1.0: File not found

FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found

FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpWinExt,version=5.0: C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)

FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)

FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Esra\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)

FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Esra\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll (Google Inc.)

FF - HKCU\Software\MozillaPlugins\amazon.com/AmazonMP3DownloaderPlugin: C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin.dll (Amazon.com, Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\fmconverter@gmail.com: C:\Program Files (x86)\Freemake\Freemake Video Converter\BrowserPlugin\Firefox\ [2012/03/25 15:42:21 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\msntoolbar@msn.com: C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\Firefox [2012/02/23 19:33:30 | 000,000,000 | ---D | M]

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{27182e60-b5f3-411c-b545-b44205977502}: C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\firefoxextension\SearchHelperExtension\ [2012/02/24 11:37:32 | 000,000,000 | ---D | M]

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)

CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}sourceid=chrome&ie={inputEncoding}&q={searchTerms}

CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}client=chrome&hl={language}&q={searchTerms}

CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer

CHR - plugin: Native Client (Enabled) = C:\Users\Esra\AppData\Local\Google\Chrome\Application\19.0.1084.52\ppGoogleNaClPluginChrome.dll

CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Esra\AppData\Local\Google\Chrome\Application\19.0.1084.52\pdf.dll

CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Esra\AppData\Local\Google\Chrome\Application\19.0.1084.52\gcswf32.dll

CHR - plugin: Shockwave Flash (Disabled) = C:\Users\Esra\AppData\Local\Google\Chrome\User Data\PepperFlash\11.2.31.144\pepflashplayer.dll

CHR - plugin: Freemake np-plugin for google chrome (Enabled) = C:\Users\Esra\AppData\Local\Google\Chrome\User Data\Default\Extensions\bpegkgagfojjbcpkihigfmkojdmmimdf\1.0.0_0\npFreemake.dll

CHR - plugin: Freemake np-plugin for google chrome (Enabled) = C:\Users\Esra\AppData\Local\Google\Chrome\User Data\Default\Extensions\jbolfgndggfhhpbnkgnpjkfhinclbigj\1.0.0_0\npFreemake.dll

CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll

CHR - plugin: Java Deployment Toolkit 6.0.260.3 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll

CHR - plugin: Java Platform SE 6 U26 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll

CHR - plugin: QuickTime Plug-in 7.6.6 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll

CHR - plugin: AmazonMP3DownloaderPlugin (Enabled) = C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin.dll

CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll

CHR - plugin: Bing Bar (Enabled) = C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll

CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll

CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll

CHR - Extension: YouTube = C:\Users\Esra\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\

CHR - Extension: Freemake Video Downloader = C:\Users\Esra\AppData\Local\Google\Chrome\User Data\Default\Extensions\bpegkgagfojjbcpkihigfmkojdmmimdf\1.0.0_0\

CHR - Extension: Google Search = C:\Users\Esra\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0\

CHR - Extension: avast! WebRep = C:\Users\Esra\AppData\Local\Google\Chrome\User Data\Default\Extensions\icmlaeflemplmjndnaapfdbbnpncnbda\7.0.1426_0\

CHR - Extension: Freemake Video Converter = C:\Users\Esra\AppData\Local\Google\Chrome\User Data\Default\Extensions\jbolfgndggfhhpbnkgnpjkfhinclbigj\1.0.0_0\

CHR - Extension: AT_Tibi = C:\Users\Esra\AppData\Local\Google\Chrome\User Data\Default\Extensions\kkejacdnegffabffbjebeloagdhmjoln\2_0\

CHR - Extension: Gmail = C:\Users\Esra\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts

O2:64bit: - BHO: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)

O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg64.dll (Google Inc.)

O2 - BHO: (IEHlprObj Class) - {8CA5ED52-F3FB-4414-A105-2E3491156990} - C:\Program Files (x86)\iWin Games\iWinGamesHookIE.dll (iWin Inc.)

O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)

O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll (Google Inc.)

O2 - BHO: (no name) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - No CLSID value found.

O2 - BHO: (TOSHIBA Media Controller Plug-in) - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll (<TOSHIBA>)

O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O3:64bit: - HKLM\..\Toolbar: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)

O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O3 - HKLM\..\Toolbar: (@C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll,-100) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll (Microsoft Corporation)

O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)

O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.

O3:64bit: - HKU\.DEFAULT\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O3:64bit: - HKU\S-1-5-18\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O3:64bit: - HKU\S-1-5-21-2747325578-3652323577-3960769297-1000\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)

O4:64bit: - HKLM..\Run: [] File not found

O4:64bit: - HKLM..\Run: [00TCrdMain] C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe (TOSHIBA Corporation)

O4:64bit: - HKLM..\Run: [cAudioFilterAgent] C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe (Conexant Systems, Inc.)

O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [igfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)

O4:64bit: - HKLM..\Run: [smartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe ()

O4:64bit: - HKLM..\Run: [smoothView] C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe (TOSHIBA Corporation)

O4:64bit: - HKLM..\Run: [TosNC] C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe (TOSHIBA Corporation)

O4:64bit: - HKLM..\Run: [TosReelTimeMonitor] C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe (TOSHIBA Corporation)

O4:64bit: - HKLM..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe (TOSHIBA Corporation)

O4:64bit: - HKLM..\Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe (TOSHIBA Corporation)

O4:64bit: - HKLM..\Run: [TPwrMain] C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe (TOSHIBA Corporation)

O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software)

O4 - HKLM..\Run: [Carbonite Backup] C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe (Carbonite, Inc.)

O4 - HKLM..\Run: [ToshibaServiceStation] C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe (TOSHIBA Corporation)

O4 - HKLM..\Run: [WinampAgent] C:\Program Files (x86)\Winamp\winampa.exe (Nullsoft, Inc.)

O4 - HKU\S-1-5-19..\Run: [sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)

O4 - HKU\S-1-5-20..\Run: [sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)

O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found

O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found

O4 - Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk = C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft)

O4 - Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk = C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft)

O4 - Startup: C:\Users\Esra\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 3.3.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe ()

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1

O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3

O1364bit: - gopher Prefix: missing

O13 - gopher Prefix: missing

O15 - HKU\S-1-5-21-2747325578-3652323577-3960769297-1000\..Trusted Domains: localhost ([]* in Local intranet)

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab (Java Plug-in 1.6.0_26)

O16 - DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab (Java Plug-in 1.6.0_26)

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab (Java Plug-in 1.6.0_26)

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1

O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{40ECF803-DD6A-45D8-8CA8-58751BAD6B9C}: DhcpNameServer = 192.168.1.1

O18:64bit: - Protocol\Handler\livecall - No CLSID value found

O18:64bit: - Protocol\Handler\ms-help - No CLSID value found

O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found

O18:64bit: - Protocol\Handler\msnim - No CLSID value found

O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found

O18:64bit: - Protocol\Handler\wlpg - No CLSID value found

O18:64bit: - Protocol\Filter\application/octet-stream {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - mscoree.dll (Microsoft Corporation)

O18:64bit: - Protocol\Filter\application/x-complus {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - mscoree.dll (Microsoft Corporation)

O18:64bit: - Protocol\Filter\application/x-msdownload {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - mscoree.dll (Microsoft Corporation)

O18 - Protocol\Filter\application/octet-stream {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - mscoree.dll (Microsoft Corporation)

O18 - Protocol\Filter\application/x-complus {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - mscoree.dll (Microsoft Corporation)

O18 - Protocol\Filter\application/x-msdownload {1E66F26B-79EE-11D2-8710-00C04F79ED0D} - mscoree.dll (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - explorer.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - SystemPropertiesPerformance.exe (Microsoft Corporation)

O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found

O20 - HKLM Winlogon: Shell - (explorer.exe) - explorer.exe (Microsoft Corporation)

O20 - HKLM Winlogon: UserInit - (userinit.exe) - userinit.exe (Microsoft Corporation)

O20 - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - SystemPropertiesPerformance.exe (Microsoft Corporation)

O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found

O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\windows\SysNative\igfxdev.dll (Intel Corporation)

O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.

O29:64bit: - HKLM SecurityProviders - (credssp.dll) - credssp.dll (Microsoft Corporation)

O29 - HKLM SecurityProviders - (credssp.dll) - credssp.dll (Microsoft Corporation)

O32 - HKLM CDRom: AutoRun - 1

O34 - HKLM BootExecute: (autocheck autochk *)

O35:64bit: - HKLM\..comfile [open] -- "%1" %*

O35:64bit: - HKLM\..exefile [open] -- "%1" %*

O35 - HKLM\..comfile [open] -- "%1" %*

O35 - HKLM\..exefile [open] -- "%1" %*

O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*

O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*

O37 - HKLM\...com [@ = comfile] -- "%1" %*

O37 - HKLM\...exe [@ = exefile] -- "%1" %*

O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)

O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2012/06/03 12:29:39 | 000,000,000 | ---D | C] -- C:\Users\Esra\Desktop\hj

[2012/06/03 11:11:22 | 000,000,000 | ---D | C] -- C:\Users\Esra\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\HiJackThis

[2012/06/03 11:11:21 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Trend Micro

[2012/05/28 18:26:37 | 000,000,000 | ---D | C] -- C:\Users\Esra\AppData\Local\{BAE6F0F4-652D-4169-A20D-DDCAD34FE3F3}

[2012/05/28 18:26:15 | 000,000,000 | ---D | C] -- C:\Users\Esra\AppData\Local\{442DCE3F-DACF-419A-91B9-D4FC15500FFF}

[2012/05/28 11:17:10 | 000,000,000 | ---D | C] -- C:\Users\Esra\AppData\Local\{1714872E-6B33-4D59-ACDE-8BDFDBCA7F27}

[2012/05/28 11:16:55 | 000,000,000 | ---D | C] -- C:\Users\Esra\AppData\Local\{5E251C1F-4D5E-462F-88B2-590FAA8F3042}

[2012/05/27 15:27:38 | 000,000,000 | ---D | C] -- C:\Users\Esra\AppData\Local\{38DFF514-0263-4376-96F7-51F39EC23AAE}

[2012/05/27 15:27:16 | 000,000,000 | ---D | C] -- C:\Users\Esra\AppData\Local\{C1B97323-FE80-485D-8EF2-72DD4A0354EB}

[2012/05/20 14:49:34 | 000,000,000 | ---D | C] -- C:\Users\Esra\AppData\Local\{F5431E65-0638-4B1D-8613-1305A172BE46}

[2012/05/20 14:49:20 | 000,000,000 | ---D | C] -- C:\Users\Esra\AppData\Local\{315FC32E-592C-46DB-B2C7-65D5092E27DE}

[2012/05/19 20:57:47 | 000,000,000 | ---D | C] -- C:\Users\Esra\AppData\Local\{21B50C39-7957-44B5-AD00-EC9ECA428E66}

[2012/05/19 20:57:31 | 000,000,000 | ---D | C] -- C:\Users\Esra\AppData\Local\{77B24379-BABE-4B45-95A6-FA911AB9425B}

[2012/05/19 00:07:55 | 000,000,000 | ---D | C] -- C:\Users\Esra\AppData\Local\{05CB8B6E-FEEE-4E27-B435-9C3500121933}

[2012/05/19 00:07:44 | 000,000,000 | ---D | C] -- C:\Users\Esra\AppData\Local\{8507884E-F00D-4A3A-AA52-05FCAE7898CB}

[2012/05/13 18:35:38 | 000,000,000 | ---D | C] -- C:\Users\Esra\AppData\Roaming\GO Games

[2012/05/13 17:55:12 | 000,000,000 | ---D | C] -- C:\Users\Esra\Documents\PassionFruit Games

[2012/05/11 13:17:18 | 000,000,000 | ---D | C] -- C:\f95f387c3db982ef9e1e

[1 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/06/08 17:57:00 | 000,000,904 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskUserS-1-5-21-2747325578-3652323577-3960769297-1000UA.job

[2012/06/08 17:53:13 | 000,000,898 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job

[2012/06/08 17:53:13 | 000,000,894 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job

[2012/06/08 17:53:13 | 000,000,852 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskUserS-1-5-21-2747325578-3652323577-3960769297-1000Core.job

[2012/06/08 11:15:25 | 000,015,792 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

[2012/06/08 11:15:25 | 000,015,792 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

[2012/06/08 11:06:57 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat

[2012/06/08 11:06:51 | 1506,783,232 | -HS- | M] () -- C:\hiberfil.sys

[2012/06/04 19:20:02 | 000,001,148 | ---- | M] () -- C:\Users\Esra\Application Data\Microsoft\Internet Explorer\Quick Launch\Malwarebytes Anti-Malware.lnk

[2012/06/03 12:26:46 | 000,000,355 | ---- | M] () -- C:\Users\Esra\Documents\Homegroup - Shortcut.lnk

[2012/06/03 10:50:25 | 000,000,200 | ---- | M] () -- C:\Users\Esra\Documents\cc_20120603_105019.reg

[2012/05/13 17:03:16 | 000,002,171 | ---- | M] () -- C:\Users\Public\Desktop\Tiger Eye Part I Curse of the Riddle Box.lnk

[2012/05/13 16:53:08 | 000,002,093 | ---- | M] () -- C:\Users\Public\Desktop\Oddly Enough Pied Piper.lnk

[2012/05/12 09:57:33 | 000,370,088 | ---- | M] () -- C:\windows\SysNative\FNTCACHE.DAT

[2012/05/11 12:25:07 | 000,740,374 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI

[2012/05/11 12:25:07 | 000,624,178 | ---- | M] () -- C:\windows\SysNative\perfh009.dat

[2012/05/11 12:25:07 | 000,106,522 | ---- | M] () -- C:\windows\SysNative\perfc009.dat

[1 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/06/03 12:26:46 | 000,000,355 | ---- | C] () -- C:\Users\Esra\Documents\Homegroup - Shortcut.lnk

[2012/06/03 10:50:23 | 000,000,200 | ---- | C] () -- C:\Users\Esra\Documents\cc_20120603_105019.reg

[2012/05/13 17:03:16 | 000,002,171 | ---- | C] () -- C:\Users\Public\Desktop\Tiger Eye Part I Curse of the Riddle Box.lnk

[2012/05/13 16:53:08 | 000,002,093 | ---- | C] () -- C:\Users\Public\Desktop\Oddly Enough Pied Piper.lnk

[2012/05/05 17:12:16 | 000,000,292 | ---- | C] () -- C:\Users\Esra\AppData\Roaming\burnaware.ini

[2011/02/11 16:23:34 | 000,053,299 | ---- | C] () -- C:\windows\SysWow64\pthreadVC.dll

[2011/01/17 13:19:37 | 000,000,036 | -H-- | C] () -- C:\windows\SysWow64\f9t.dat

========== LOP Check ==========

[2011/05/22 15:09:17 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\Absolutist

[2011/11/16 21:44:29 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\Amazon

[2011/02/11 17:35:55 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\Anabel

[2011/02/10 23:51:51 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\Artifex Mundi

[2011/09/13 20:49:33 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\avidemux

[2011/09/23 16:13:14 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\AzuazGames

[2011/05/23 16:23:57 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\BloodTies

[2012/05/12 20:33:02 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\DieselPuppet

[2011/03/18 17:35:48 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\Elephant Games

[2011/07/29 21:18:32 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\Friday's games

[2011/10/24 19:35:48 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\G-HeadGames

[2011/08/15 16:02:28 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\Gaijin Ent

[2011/02/20 23:31:20 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\GameInvest

[2011/11/19 21:40:49 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\Gamers Digital

[2012/05/13 18:35:38 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\GO Games

[2011/02/10 23:57:56 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\Gogii Games

[2012/05/03 17:04:49 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\IObit

[2011/07/04 17:07:04 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\iWin

[2011/02/19 23:16:16 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\MastersOfMystery2

[2011/03/16 22:41:22 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\Meridian93

[2011/11/12 15:55:02 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\Merscom

[2011/03/18 14:44:43 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\OpenOffice.org

[2012/01/22 18:34:58 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\PlayFirst

[2011/05/13 15:28:47 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\SprillRichiEng

[2011/01/17 13:26:07 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\Stamps.com Internet Postage

[2011/02/17 23:41:26 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\TMInc

[2011/01/09 15:05:43 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\Toshiba

[2012/04/20 12:48:22 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\Total Eclipse

[2011/10/11 16:29:19 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\TripleHippo

[2011/08/15 15:54:56 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\V-Games

[2011/01/07 18:20:25 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\WinBatch

[2012/01/21 14:56:46 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\Windows Live Writer

[2011/05/17 21:09:54 | 000,000,000 | ---D | M] -- C:\Users\Esra\AppData\Roaming\YoudaGames

[2011/11/14 17:01:41 | 000,032,538 | ---- | M] () -- C:\windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========

========== Alternate Data Streams ==========

@Alternate Data Stream - 180 bytes -> C:\ProgramData\TEMP:9A577758

@Alternate Data Stream - 179 bytes -> C:\ProgramData\TEMP:08660BC0

@Alternate Data Stream - 177 bytes -> C:\ProgramData\TEMP:07624611

@Alternate Data Stream - 172 bytes -> C:\ProgramData\TEMP:A60FF73E

@Alternate Data Stream - 168 bytes -> C:\ProgramData\TEMP:66315B16

@Alternate Data Stream - 166 bytes -> C:\ProgramData\TEMP:D0003616

@Alternate Data Stream - 165 bytes -> C:\ProgramData\TEMP:A3F5AA9F

@Alternate Data Stream - 147 bytes -> C:\ProgramData\TEMP:31D032DE

@Alternate Data Stream - 145 bytes -> C:\ProgramData\TEMP:8396B0AE

@Alternate Data Stream - 144 bytes -> C:\ProgramData\TEMP:501DF0E0

@Alternate Data Stream - 142 bytes -> C:\ProgramData\TEMP:F24AD862

@Alternate Data Stream - 142 bytes -> C:\ProgramData\TEMP:A72132CC

@Alternate Data Stream - 142 bytes -> C:\ProgramData\TEMP:8B09E09D

@Alternate Data Stream - 141 bytes -> C:\ProgramData\TEMP:4AC6A521

@Alternate Data Stream - 140 bytes -> C:\ProgramData\TEMP:CE17E459

@Alternate Data Stream - 138 bytes -> C:\ProgramData\TEMP:B1BFD26C

@Alternate Data Stream - 137 bytes -> C:\ProgramData\TEMP:D563DFD3

@Alternate Data Stream - 137 bytes -> C:\ProgramData\TEMP:8C5315B5

@Alternate Data Stream - 137 bytes -> C:\ProgramData\TEMP:248AC83D

@Alternate Data Stream - 136 bytes -> C:\ProgramData\TEMP:6F6F26B0

@Alternate Data Stream - 134 bytes -> C:\ProgramData\TEMP:9F222B60

@Alternate Data Stream - 134 bytes -> C:\ProgramData\TEMP:250A84D5

@Alternate Data Stream - 131 bytes -> C:\ProgramData\TEMP:EA21CA80

@Alternate Data Stream - 131 bytes -> C:\ProgramData\TEMP:B66227B5

@Alternate Data Stream - 131 bytes -> C:\ProgramData\TEMP:3FA3A49D

@Alternate Data Stream - 130 bytes -> C:\ProgramData\TEMP:E3843FA6

@Alternate Data Stream - 130 bytes -> C:\ProgramData\TEMP:5E571A39

@Alternate Data Stream - 128 bytes -> C:\ProgramData\TEMP:A014A28C

@Alternate Data Stream - 127 bytes -> C:\ProgramData\TEMP:52C5F022

@Alternate Data Stream - 126 bytes -> C:\ProgramData\TEMP:B35A4CE2

@Alternate Data Stream - 124 bytes -> C:\ProgramData\TEMP:0E544CF5

@Alternate Data Stream - 122 bytes -> C:\ProgramData\TEMP:C3CB23B4

@Alternate Data Stream - 121 bytes -> C:\ProgramData\TEMP:2A6BF249

@Alternate Data Stream - 120 bytes -> C:\ProgramData\TEMP:F10C2DA8

@Alternate Data Stream - 120 bytes -> C:\ProgramData\TEMP:EB79FDF8

@Alternate Data Stream - 119 bytes -> C:\ProgramData\TEMP:9EBA3797

@Alternate Data Stream - 119 bytes -> C:\ProgramData\TEMP:6F690C1B

@Alternate Data Stream - 119 bytes -> C:\ProgramData\TEMP:3318EE32

@Alternate Data Stream - 118 bytes -> C:\ProgramData\TEMP:9C93EDE6

@Alternate Data Stream - 118 bytes -> C:\ProgramData\TEMP:6D3CAFDD

@Alternate Data Stream - 117 bytes -> C:\ProgramData\TEMP:6837B088

@Alternate Data Stream - 116 bytes -> C:\ProgramData\TEMP:55A84CE5

@Alternate Data Stream - 116 bytes -> C:\ProgramData\TEMP:3BAE765B

@Alternate Data Stream - 100 bytes -> C:\ProgramData\TEMP:5070F1A6

< End of report >

OTL Extras logfile created on: 6/8/2012 5:56:30 PM - Run 1

OTL by OldTimer - Version 3.2.47.0 Folder = C:\Users\Esra\Downloads

64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation

Internet Explorer (Version = 8.0.7601.17514)

Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.87 Gb Total Physical Memory | 1.05 Gb Available Physical Memory | 56.07% Memory free

3.74 Gb Paging File | 2.62 Gb Available in Paging File | 69.89% Paging File free

Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)

Drive C: | 222.47 Gb Total Space | 146.91 Gb Free Space | 66.04% Space Free | Partition Type: NTFS

Computer Name: ESRA-PC | User Name: Esra | Logged in as Administrator.

Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans

Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.url[@ = InternetShortcut] -- C:\windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

.cpl [@ = cplfile] -- C:\windows\SysWow64\control.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

exefile [open] -- "%1" %*

helpfile [open] -- Reg Error: Key error.

inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)

InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)

InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Directory [Winamp.Bookmark] -- "C:\Program Files (x86)\Winamp\winamp.exe" /BOOKMARK "%1" (Nullsoft, Inc.)

Directory [Winamp.Enqueue] -- "C:\Program Files (x86)\Winamp\winamp.exe" /ADD "%1" (Nullsoft, Inc.)

Directory [Winamp.Play] -- "C:\Program Files (x86)\Winamp\winamp.exe" "%1" (Nullsoft, Inc.)

Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [explore] -- Reg Error: Value error.

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]

batfile [open] -- "%1" %*

cmdfile [open] -- "%1" %*

comfile [open] -- "%1" %*

cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)

exefile [open] -- "%1" %*

helpfile [open] -- Reg Error: Key error.

inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)

piffile [open] -- "%1" %*

regfile [merge] -- Reg Error: Key error.

scrfile [config] -- "%1"

scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l

scrfile [open] -- "%1" /S

txtfile [edit] -- Reg Error: Key error.

Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1

Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)

Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Directory [Winamp.Bookmark] -- "C:\Program Files (x86)\Winamp\winamp.exe" /BOOKMARK "%1" (Nullsoft, Inc.)

Directory [Winamp.Enqueue] -- "C:\Program Files (x86)\Winamp\winamp.exe" /ADD "%1" (Nullsoft, Inc.)

Directory [Winamp.Play] -- "C:\Program Files (x86)\Winamp\winamp.exe" "%1" (Nullsoft, Inc.)

Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

Folder [explore] -- Reg Error: Value error.

Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]

"AntiVirusOverride" = 0

"AntiSpywareOverride" = 0

"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

"EnableFirewall" = 1

"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]

"EnableFirewall" = 1

"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]

"EnableFirewall" = 1

"DisableNotifications" = 0

========== Authorized Applications List ==========

========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

"{36654F54-0187-4795-85DF-287BB8B95FBF}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |

"{6B5D6376-0A59-4526-A077-38935BE50401}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

"{A14BF346-1058-4EC1-9E90-8DB0C7A5E32F}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |

"{E1D229DD-2A7C-434D-91D1-1D10F154D58E}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |

"TCP Query User{010720E1-C943-4EFE-B805-88D4B37C066C}C:\program files (x86)\soulseekns\slsk.exe" = protocol=6 | dir=in | app=c:\program files (x86)\soulseekns\slsk.exe |

"TCP Query User{600D7924-A4E0-404F-8E6A-54F6588A2B1B}C:\program files (x86)\winamp\winamp.exe" = protocol=6 | dir=in | app=c:\program files (x86)\winamp\winamp.exe |

"TCP Query User{A4F68B44-8AA2-4D4A-BE52-A98F2DD09843}C:\program files (x86)\winamp\winamp.exe" = protocol=6 | dir=in | app=c:\program files (x86)\winamp\winamp.exe |

"UDP Query User{73728297-052C-4C99-B707-15BA6836FD37}C:\program files (x86)\soulseekns\slsk.exe" = protocol=17 | dir=in | app=c:\program files (x86)\soulseekns\slsk.exe |

"UDP Query User{D5F55D84-D4B5-4BC5-85DD-A5BC7AAF4270}C:\program files (x86)\winamp\winamp.exe" = protocol=17 | dir=in | app=c:\program files (x86)\winamp\winamp.exe |

"UDP Query User{D8E206B1-4F2C-442F-86C6-DE9DF9BC1932}C:\program files (x86)\winamp\winamp.exe" = protocol=17 | dir=in | app=c:\program files (x86)\winamp\winamp.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package

"{180C8888-50F1-426B-A9DC-AB83A1989C65}" = Windows Live Language Selector

"{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}" = Windows Live ID Sign-in Assistant

"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

"{5DA0E02F-970B-424B-BF41-513A5018E4C0}" = TOSHIBA Disc Creator

"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007

"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007

"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007

"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager

"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting

"{A0E99122-25C1-4CA4-9063-499A2A814EB6}" = TOSHIBA ReelTime

"{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}" = TOSHIBA Recovery Media Creator

"{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64

"{C14518AF-1A0F-4D39-8011-69BAA01CD380}" = TOSHIBA Bulletin Board

"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert

"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter

"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile

"{FBBC4667-2521-4E78-B1BD-8706F774549B}" = Best Buy pc app

"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX 64-bit

"CANONIJINBOXADDON100" = Canon Inkjet Printer Driver Add-On Module

"CCleaner" = CCleaner

"CNXT_AUDIO_HDA" = Conexant HD Audio

"Defraggler" = Defraggler

"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile

"Recuva" = Recuva

"SynTPDeinstKey" = Synaptics Pointing Device Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package

"{06E6E30D-B498-442F-A943-07DE41D7F785}" = Microsoft Search Enhancement Pack

"{073B89C3-BA88-41B5-965F-B35A88EAE838}" = TOSHIBA Supervisor Password

"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer

"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works

"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer

"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker

"{1B87C40B-A60B-4EF3-9A68-706CF4B69978}" = TOSHIBA Assist

"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update

"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions

"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool

"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer

"{26A24AE4-039D-4CA4-87B4-2F83216022FF}" = Java 6 Update 26

"{26D4E8FD-952E-4068-98C2-C49018515764}" = Whorld

"{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}" = QuickTime

"{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger

"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver

"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery

"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery

"{3E171899-0175-47CC-84C4-562ACDD4C021}" = OpenOffice.org 3.3

"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis

"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater

"{553255F3-78FD-40F1-A6F8-6882140265FE}" = Apple Application Support

"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack

"{5AF550B4-BB67-4E7E-82F1-2C4300279050}" = ToshibaRegistration

"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE

"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update

"{698AC01B-DF0C-4BCE-940C-EB29AD23A560}" = Stamps.com

"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable

"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform

"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync

"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight

"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT

"{8E9CEA3B-EBD1-439C-A01D-830CB39613C6}" = TOSHIBA Hardware Setup

"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007

"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)

"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007

"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)

"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007

"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)

"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007

"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007

"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007

"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system

"{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)

"{90120000-002A-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)

"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007

"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007

"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)

"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007

"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)

"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007

"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)

"{90120000-0116-0409-1000-0000000FF1CE}_HOMESTUDENTR_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)

"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In

"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007

"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)

"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker

"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)

"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader

"{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}" = TOSHIBA Application Installer

"{983CD6FE-8320-4B80-A8F6-0D0366E0AA22}" = TOSHIBA Media Controller

"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail

"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer

"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper

"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common

"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer

"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer

"{AC6569FA-6919-442A-8552-073BE69E247A}" = TOSHIBA Service Station

"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3

"{B95B1BA9-F887-4B3C-8D3A-CCD4C4675120}" = Microsoft Default Manager

"{C3A32068-8AB1-4327-BB16-BED9C6219DC7}" = Atheros Driver Installation Program

"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail

"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform

"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64

"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert

"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common

"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform

"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources

"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10

"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant

"{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger

"{E69992ED-A7F6-406C-9280-1C156417BC49}" = TOSHIBA Quality Application

"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]

"{F0E12BBA-AD66-4022-A453-A1C8A0C4D570}" = Microsoft Choice Guard

"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel® Graphics Media Accelerator Driver

"{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}" = TOSHIBA Media Controller Plug-in

"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials

"4 Elements" = 4 Elements (remove only)

"Amazon MP3 Downloader" = Amazon MP3 Downloader 1.0.14

"avast" = avast! Internet Security

"BurnAware Free_is1" = BurnAware Free 4.9

"Carbonite Backup" = Carbonite

"Freemake Video Converter_is1" = Freemake Video Converter version 3.0.2

"Freemake Video Downloader_is1" = Freemake Video Downloader

"HOMESTUDENTR" = Microsoft Office Home and Student 2007

"InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package

"InstallShield_{A0E99122-25C1-4CA4-9063-499A2A814EB6}" = TOSHIBA ReelTime

"InstallShield_{C14518AF-1A0F-4D39-8011-69BAA01CD380}" = TOSHIBA Bulletin Board

"InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert

"iWinArcade" = iWin Games (remove only)

"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.61.0.1400

"McAfee Security Scan" = McAfee Security Scan Plus

"Oddly Enough: Pied Piper" = Oddly Enough: Pied Piper (remove only)

"PhotoPad" = PhotoPad Image Editor

"PhotoStage" = PhotoStage Slideshow Producer

"Soulseek2" = SoulSeek 157 NS 13e

"Stamps.com" = Stamps.com

"The Clockwork Man" = The Clockwork Man (remove only)

"Tiger Eye Part I: Curse of the Riddle Box" = Tiger Eye Part I: Curse of the Riddle Box (remove only)

"VideoPad" = VideoPad Video Editor

"Winamp" = Winamp

"WinLiveSuite" = Windows Live Essentials

"WinPcapInst" = WinPcap 4.1.2

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-2747325578-3652323577-3960769297-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]

"Google Chrome" = Google Chrome

"Winamp Detect" = Winamp Detector Plug-in

========== Last 20 Event Log Errors ==========

[ Application Events ]

Error - 3/11/2012 11:37:22 AM | Computer Name = Esra-PC | Source = Windows Search Service | ID = 3029

Description =

Error - 3/11/2012 11:37:29 AM | Computer Name = Esra-PC | Source = Windows Search Service | ID = 3029

Description =

Error - 3/11/2012 11:37:29 AM | Computer Name = Esra-PC | Source = Windows Search Service | ID = 3028

Description =

Error - 3/11/2012 11:37:29 AM | Computer Name = Esra-PC | Source = Windows Search Service | ID = 3058

Description =

Error - 3/11/2012 11:37:29 AM | Computer Name = Esra-PC | Source = Windows Search Service | ID = 7010

Description =

Error - 3/11/2012 2:02:05 PM | Computer Name = Esra-PC | Source = TOSHIBA Service Station | ID = 0

Description = The following module failed to stop processing: Software Updates.

Error: Operation failed.

Error - 3/14/2012 7:14:40 PM | Computer Name = Esra-PC | Source = Application Hang | ID = 1002

Description = The program chrome.exe version 17.0.963.79 stopped interacting with

Windows and was closed. To see if more information about the problem is available,

check the problem history in the Action Center control panel. Process ID: d94 Start

Time: 01cd00b5dccf16ce Termination Time: 561 Application Path: C:\Users\Esra\AppData\Local\Google\Chrome\Application\chrome.exe

Report

Id: 6be938c1-6e2b-11e1-ad89-00266c5b1073

Error - 3/17/2012 2:15:52 PM | Computer Name = Esra-PC | Source = Application Hang | ID = 1002

Description = The program FreemakeVC.exe version 3.0.1.0 stopped interacting with

Windows and was closed. To see if more information about the problem is available,

check the problem history in the Action Center control panel. Process ID: 258 Start

Time: 01cd04653e463ad1 Termination Time: 1076 Application Path: C:\Program Files

(x86)\Freemake\Freemake Video Converter\FreemakeVC.exe Report Id: 35a36033-705d-11e1-ba08-00266c5b1073

Error - 3/17/2012 2:22:30 PM | Computer Name = Esra-PC | Source = Application Hang | ID = 1002

Description = The program FreemakeVC.exe version 3.0.1.0 stopped interacting with

Windows and was closed. To see if more information about the problem is available,

check the problem history in the Action Center control panel. Process ID: 1080 Start

Time: 01cd046a062a31e3 Termination Time: 2451 Application Path: C:\Program Files

(x86)\Freemake\Freemake Video Converter\FreemakeVC.exe Report Id: 1aad79e5-705e-11e1-ba08-00266c5b1073

Error - 3/17/2012 5:07:49 PM | Computer Name = Esra-PC | Source = TOSHIBA Service Station | ID = 0

Description = The following module failed to stop processing: Software Updates.

Error: Operation failed.

[ System Events ]

Error - 11/18/2011 2:14:53 AM | Computer Name = Esra-PC | Source = Service Control Manager | ID = 7000

Description = The avast! Firewall service failed to start due to the following error:

%%2

Error - 11/18/2011 2:15:38 AM | Computer Name = Esra-PC | Source = Service Control Manager | ID = 7026

Description = The following boot-start or system-start driver(s) failed to load:

aswFW

Error - 11/18/2011 11:12:24 AM | Computer Name = Esra-PC | Source = Service Control Manager | ID = 7000

Description = The avast! Firewall service failed to start due to the following error:

%%2

Error - 11/18/2011 11:13:05 AM | Computer Name = Esra-PC | Source = Service Control Manager | ID = 7026

Description = The following boot-start or system-start driver(s) failed to load:

aswFW

Error - 11/19/2011 11:55:39 AM | Computer Name = Esra-PC | Source = Service Control Manager | ID = 7000

Description = The avast! Firewall service failed to start due to the following error:

%%2

Error - 11/19/2011 11:56:21 AM | Computer Name = Esra-PC | Source = Service Control Manager | ID = 7026

Description = The following boot-start or system-start driver(s) failed to load:

aswFW

Error - 11/20/2011 11:47:20 AM | Computer Name = Esra-PC | Source = Service Control Manager | ID = 7000

Description = The avast! Firewall service failed to start due to the following error:

%%2

Error - 11/20/2011 11:48:11 AM | Computer Name = Esra-PC | Source = Service Control Manager | ID = 7026

Description = The following boot-start or system-start driver(s) failed to load:

aswFW

Error - 11/21/2011 11:53:06 AM | Computer Name = Esra-PC | Source = Service Control Manager | ID = 7000

Description = The avast! Firewall service failed to start due to the following error:

%%2

Error - 11/21/2011 11:55:00 AM | Computer Name = Esra-PC | Source = Service Control Manager | ID = 7026

Description = The following boot-start or system-start driver(s) failed to load:

aswFW

< End of report >

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software

Run date: 2012-06-08 18:19:17

-----------------------------

18:19:17.205 OS Version: Windows x64 6.1.7601 Service Pack 1

18:19:17.205 Number of processors: 1 586 0x170A

18:19:17.205 ComputerName: ESRA-PC UserName: Esra

18:19:19.542 Initialize success

18:19:20.326 AVAST engine defs: 12060801

18:19:30.770 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1

18:19:30.772 Disk 0 Vendor: ST925031 0002 Size: 238475MB BusType: 3

18:19:30.877 Disk 0 MBR read successfully

18:19:30.880 Disk 0 MBR scan

18:19:30.884 Disk 0 Windows VISTA default MBR code

18:19:30.899 Disk 0 Partition 1 80 (A) 27 Hidden NTFS WinRE NTFS 1500 MB offset 2048

18:19:30.947 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 227813 MB offset 3074048

18:19:30.991 Disk 0 Partition 3 00 17 Hidd HPFS/NTFS NTFS 9161 MB offset 469635072

18:19:31.111 Disk 0 scanning C:\windows\system32\drivers

18:19:56.127 Service scanning

18:20:43.329 Modules scanning

18:20:43.341 Disk 0 trace - called modules:

18:20:43.541 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys

18:20:43.925 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800264b790]

18:20:43.925 3 CLASSPNP.SYS[fffff8800180143f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa800210d050]

18:20:48.902 AVAST engine scan C:\windows

18:20:51.779 AVAST engine scan C:\windows\system32

18:24:39.867 AVAST engine scan C:\windows\system32\drivers

18:24:52.319 AVAST engine scan C:\Users\Esra

18:28:34.029 AVAST engine scan C:\ProgramData

18:29:41.711 Scan finished successfully

18:30:08.812 Disk 0 MBR has been saved successfully to "C:\Users\Esra\Desktop\MBR.dat"

18:30:08.818 The log file has been saved successfully to "C:\Users\Esra\Desktop\aswMBR.txt"

[helping a friend with pc problems]

Hi. Here are the DDS log files. Thank you.

.

DDS (Ver_2011-08-26.01) - NTFSAMD64

Internet Explorer: 8.0.7601.17514

Run by Esra at 16:52:43 on 2012-06-07

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1916.908 [GMT -5:00]

.

AV: avast! Internet Security *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

SP: avast! Internet Security *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\windows\system32\wininit.exe

C:\windows\system32\lsm.exe

C:\windows\system32\svchost.exe -k DcomLaunch

C:\windows\system32\svchost.exe -k RPCSS

C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\windows\system32\svchost.exe -k netsvcs

C:\windows\system32\svchost.exe -k LocalService

C:\windows\system32\svchost.exe -k NetworkService

C:\Program Files\AVAST Software\Avast\AvastSvc.exe

C:\Program Files\AVAST Software\Avast\afwServ.exe

C:\windows\System32\spoolsv.exe

C:\windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\windows\system32\taskhost.exe

C:\windows\system32\Dwm.exe

C:\windows\Explorer.EXE

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe

C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe

C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe

C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe

C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe

C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe

C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe

C:\Program Files (x86)\Freemake\CaptureLib\CaptureLibService.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe

C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin

C:\Program Files (x86)\Winamp\winampa.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files\AVAST Software\Avast\AvastUI.exe

C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe

C:\windows\system32\igfxext.exe

C:\windows\system32\igfxsrvc.exe

C:\Program Files (x86)\iWin Games\iWinTrusted.exe

C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe

C:\Windows\system32\TODDSrv.exe

C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\windows\system32\SearchIndexer.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

C:\windows\SysWOW64\ctfmon.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe

C:\windows\system32\sppsvc.exe

C:\windows\System32\svchost.exe -k secsvcs

C:\windows\servicing\TrustedInstaller.exe

C:\windows\system32\svchost.exe -k SDRSVC

C:\windows\System32\svchost.exe -k WerSvcGroup

C:\windows\SysWOW64\cmd.exe

C:\windows\system32\conhost.exe

C:\windows\SysWOW64\cscript.exe

C:\windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = https://www.google.com/

uDefault_Page_URL = hxxp://www.google.com/ig?brand=TSNA&bmod=TSNA

mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA

mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA

mWinlogon: Userinit=userinit.exe,

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

BHO: IEHlprObj Class: {8ca5ed52-f3fb-4414-a105-2e3491156990} - C:\Program Files (x86)\iWin Games\iWinGamesHookIE.dll

BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll

BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - No File

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

TB: @C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll

TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

uRun: [Google Update] "C:\Users\Esra\AppData\Local\Google\Update\GoogleUpdate.exe" /c

mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60

mRun: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

mRun: [Carbonite Backup] C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe

StartupFolder: C:\Users\Esra\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe

mPolicies-explorer: NoActiveDesktop = 1 (0x1)

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

TCP: DhcpNameServer = 192.168.1.1

TCP: Interfaces\{40ECF803-DD6A-45D8-8CA8-58751BAD6B9C} : DhcpNameServer = 192.168.1.1

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

BHO-X64: Search Helper - No File

BHO-X64: IEHlprObj Class: {8CA5ED52-F3FB-4414-A105-2E3491156990} - C:\Program Files (x86)\iWin Games\iWinGamesHookIE.dll

BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll

BHO-X64: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - No File

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO-X64: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

TB-X64: @C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll

TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

mRun-x64: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60

mRun-x64: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"

mRun-x64: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun-x64: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

mRun-x64: [Carbonite Backup] C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe

.

============= SERVICES / DRIVERS ===============

.

R0 aswNdis;avast! Firewall NDIS Filter Service;C:\windows\system32\DRIVERS\aswNdis.sys --> C:\windows\system32\DRIVERS\aswNdis.sys [?]

R0 aswNdis2;avast! Firewall Core Firewall Service;C:\windows\system32\drivers\aswNdis2.sys --> C:\windows\system32\drivers\aswNdis2.sys [?]

R1 aswFW;avast! TDI Firewall driver;C:\windows\system32\drivers\aswFW.sys --> C:\windows\system32\drivers\aswFW.sys [?]

R1 aswKbd;aswKbd;C:\windows\system32\drivers\aswKbd.sys --> C:\windows\system32\drivers\aswKbd.sys [?]

R1 aswSnx;aswSnx;C:\windows\system32\drivers\aswSnx.sys --> C:\windows\system32\drivers\aswSnx.sys [?]

R1 aswSP;aswSP;C:\windows\system32\drivers\aswSP.sys --> C:\windows\system32\drivers\aswSP.sys [?]

R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]

R2 aswFsBlk;aswFsBlk;C:\windows\system32\drivers\aswFsBlk.sys --> C:\windows\system32\drivers\aswFsBlk.sys [?]

R2 aswMonFlt;aswMonFlt;\??\C:\windows\system32\drivers\aswMonFlt.sys --> C:\windows\system32\drivers\aswMonFlt.sys [?]

R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2012-3-23 44768]

R2 avast! Firewall;avast! Firewall;C:\Program Files\AVAST Software\Avast\afwServ.exe [2012-3-23 134920]

R2 FreemakeVideoCapture;FreemakeVideoCapture;C:\Program Files (x86)\Freemake\CaptureLib\CaptureLibService.exe [2012-1-31 8704]

R2 iWinTrusted;iWinTrusted;C:\Program Files (x86)\iWin Games\iWinTrusted.exe [2011-4-8 176848]

R3 FwLnk;FwLnk Driver;C:\windows\system32\DRIVERS\FwLnk.sys --> C:\windows\system32\DRIVERS\FwLnk.sys [?]

R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\system32\DRIVERS\L1C62x64.sys --> C:\windows\system32\DRIVERS\L1C62x64.sys [?]

R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2010-6-29 54136]

R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-1-7 135664]

S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-1-7 135664]

S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe [2010-9-3 227232]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]

S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys --> C:\windows\system32\drivers\tsusbflt.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]

.

=============== Created Last 30 ================

.

2012-06-06 00:14:15 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{DA35AB99-E963-418F-B7E2-AB91D256FCA5}\offreg.dll

2012-06-05 20:43:36 8955792 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{DA35AB99-E963-418F-B7E2-AB91D256FCA5}\mpengine.dll

2012-06-03 16:11:22 388096 ----a-r- C:\Users\Esra\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe

2012-06-03 16:11:21 -------- d-----w- C:\Program Files (x86)\Trend Micro

2012-05-28 23:26:37 -------- d-----w- C:\Users\Esra\AppData\Local\{BAE6F0F4-652D-4169-A20D-DDCAD34FE3F3}

2012-05-28 23:26:15 -------- d-----w- C:\Users\Esra\AppData\Local\{442DCE3F-DACF-419A-91B9-D4FC15500FFF}

2012-05-28 16:17:10 -------- d-----w- C:\Users\Esra\AppData\Local\{1714872E-6B33-4D59-ACDE-8BDFDBCA7F27}

2012-05-28 16:16:55 -------- d-----w- C:\Users\Esra\AppData\Local\{5E251C1F-4D5E-462F-88B2-590FAA8F3042}

2012-05-27 20:27:38 -------- d-----w- C:\Users\Esra\AppData\Local\{38DFF514-0263-4376-96F7-51F39EC23AAE}

2012-05-27 20:27:16 -------- d-----w- C:\Users\Esra\AppData\Local\{C1B97323-FE80-485D-8EF2-72DD4A0354EB}

2012-05-20 19:49:34 -------- d-----w- C:\Users\Esra\AppData\Local\{F5431E65-0638-4B1D-8613-1305A172BE46}

2012-05-20 19:49:20 -------- d-----w- C:\Users\Esra\AppData\Local\{315FC32E-592C-46DB-B2C7-65D5092E27DE}

2012-05-20 16:13:26 419488 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe

2012-05-20 01:57:47 -------- d-----w- C:\Users\Esra\AppData\Local\{21B50C39-7957-44B5-AD00-EC9ECA428E66}

2012-05-20 01:57:31 -------- d-----w- C:\Users\Esra\AppData\Local\{77B24379-BABE-4B45-95A6-FA911AB9425B}

2012-05-19 05:07:55 -------- d-----w- C:\Users\Esra\AppData\Local\{05CB8B6E-FEEE-4E27-B435-9C3500121933}

2012-05-19 05:07:44 -------- d-----w- C:\Users\Esra\AppData\Local\{8507884E-F00D-4A3A-AA52-05FCAE7898CB}

2012-05-13 23:35:38 -------- d-----w- C:\Users\Esra\AppData\Roaming\GO Games

2012-05-11 18:17:18 -------- d-----w- C:\f95f387c3db982ef9e1e

2012-05-11 18:03:11 936960 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\ink\journal.dll

2012-05-11 18:03:11 1732096 ----a-w- C:\Program Files\Windows Journal\NBDoc.DLL

2012-05-11 18:03:11 1402880 ----a-w- C:\Program Files\Windows Journal\JNWDRV.dll

2012-05-11 18:03:11 1393664 ----a-w- C:\Program Files\Windows Journal\JNTFiltr.dll

2012-05-11 18:03:11 1367552 ----a-w- C:\Program Files\Common Files\Microsoft Shared\ink\journal.dll

2012-05-11 18:01:50 5559664 ----a-w- C:\windows\System32\ntoskrnl.exe

2012-05-11 18:01:50 3968368 ----a-w- C:\windows\SysWow64\ntkrnlpa.exe

2012-05-11 18:01:50 3913072 ----a-w- C:\windows\SysWow64\ntoskrnl.exe

2012-05-11 18:01:50 3146240 ----a-w- C:\windows\System32\win32k.sys

2012-05-11 17:38:46 1918320 ----a-w- C:\windows\System32\drivers\tcpip.sys

2012-05-11 17:37:37 75120 ----a-w- C:\windows\System32\drivers\partmgr.sys

2012-05-11 17:13:15 1544704 ----a-w- C:\windows\System32\DWrite.dll

2012-05-11 17:13:15 1077248 ----a-w- C:\windows\SysWow64\DWrite.dll

2012-05-11 16:55:07 509952 ----a-w- C:\windows\System32\ntshrui.dll

2012-05-11 16:55:07 442880 ----a-w- C:\windows\SysWow64\ntshrui.dll

2012-05-11 16:53:55 515584 ----a-w- C:\windows\System32\timedate.cpl

2012-05-11 16:53:55 478720 ----a-w- C:\windows\SysWow64\timedate.cpl

2012-05-11 16:49:31 6144 ----a-w- C:\Program Files\Internet Explorer\iecompat.dll

2012-05-11 16:49:31 6144 ----a-w- C:\Program Files (x86)\Internet Explorer\iecompat.dll

.

==================== Find3M ====================

.

2012-05-20 16:13:26 70304 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl

2012-04-29 21:23:52 96768 ----a-w- C:\windows\System32\fsutil.exe

2012-04-29 21:23:52 74240 ----a-w- C:\windows\SysWow64\fsutil.exe

2012-04-29 21:23:52 2565632 ----a-w- C:\windows\System32\esent.dll

2012-04-29 21:23:52 189824 ----a-w- C:\windows\System32\drivers\storport.sys

2012-04-29 21:23:52 1699328 ----a-w- C:\windows\SysWow64\esent.dll

2012-04-29 21:23:52 1659776 ----a-w- C:\windows\System32\drivers\ntfs.sys

2012-04-29 21:23:51 410496 ----a-w- C:\windows\System32\drivers\iaStorV.sys

2012-04-29 21:23:51 27008 ----a-w- C:\windows\System32\drivers\amdxata.sys

2012-04-29 21:23:51 166272 ----a-w- C:\windows\System32\drivers\nvstor.sys

2012-04-29 21:23:51 148352 ----a-w- C:\windows\System32\drivers\nvraid.sys

2012-04-29 21:23:51 107904 ----a-w- C:\windows\System32\drivers\amdsata.sys

2012-04-29 21:21:59 98816 ----a-w- C:\windows\System32\drivers\usbccgp.sys

2012-04-29 21:21:59 7936 ----a-w- C:\windows\System32\drivers\usbd.sys

2012-04-29 21:21:59 52736 ----a-w- C:\windows\System32\drivers\usbehci.sys

2012-04-29 21:21:59 343040 ----a-w- C:\windows\System32\drivers\usbhub.sys

2012-04-29 21:21:59 325120 ----a-w- C:\windows\System32\drivers\usbport.sys

2012-04-29 21:21:59 30720 ----a-w- C:\windows\System32\drivers\usbuhci.sys

2012-04-29 21:21:59 25600 ----a-w- C:\windows\System32\drivers\usbohci.sys

2012-04-29 21:20:40 197120 ----a-w- C:\windows\System32\d3d10_1.dll

2012-04-29 21:20:40 161792 ----a-w- C:\windows\SysWow64\d3d10_1.dll

2012-04-29 21:19:40 870912 ----a-w- C:\windows\SysWow64\XpsPrint.dll

2012-04-29 21:19:40 1465344 ----a-w- C:\windows\System32\XpsPrint.dll

2012-04-29 21:19:23 31232 ----a-w- C:\windows\SysWow64\prevhost.exe

2012-04-29 21:19:23 31232 ----a-w- C:\windows\System32\prevhost.exe

2012-04-29 21:19:06 2871808 ----a-w- C:\windows\explorer.exe

2012-04-29 21:19:06 2616320 ----a-w- C:\windows\SysWow64\explorer.exe

2012-04-29 21:18:46 476160 ----a-w- C:\windows\System32\XpsGdiConverter.dll

2012-04-29 21:18:46 288256 ----a-w- C:\windows\SysWow64\XpsGdiConverter.dll

2012-04-29 21:17:07 902656 ----a-w- C:\windows\System32\d2d1.dll

2012-04-29 21:17:07 739840 ----a-w- C:\windows\SysWow64\d2d1.dll

2012-04-29 21:17:07 1139200 ----a-w- C:\windows\System32\FntCache.dll

2012-04-04 20:56:40 24904 ----a-w- C:\windows\System32\drivers\mbam.sys

.

============= FINISH: 16:53:46.80 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2011-08-26.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 1/7/2011 5:19:32 PM

System Uptime: 6/7/2012 4:44:18 PM (0 hours ago)

.

Motherboard: TOSHIBA | | Portable PC

Processor: Intel® Celeron® CPU 900 @ 2.20GHz | CPU | 2194/800mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 222 GiB total, 148.827 GiB free.

D: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP307: 5/21/2012 3:08:31 PM - Windows Backup

RP308: 5/25/2012 10:48:49 AM - Windows Update

RP309: 5/29/2012 4:29:57 PM - Windows Update

RP310: 6/2/2012 9:48:08 AM - Windows Update

RP311: 6/3/2012 11:10:45 AM - Installed HiJackThis

RP312: 6/3/2012 12:57:26 PM - IObit Uninstaller restore point

RP313: 6/4/2012 4:26:40 PM - Windows Backup

RP314: 6/4/2012 9:05:41 PM - Windows Update

.

==== Installed Programs ======================

.

Update for Microsoft Office 2007 (KB2508958)

4 Elements (remove only)

Adobe Reader 9.3

Amazon MP3 Downloader 1.0.14

Apple Application Support

Apple Software Update

Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver

Atheros Driver Installation Program

avast! Internet Security

BurnAware Free 4.9

Carbonite

Compatibility Pack for the 2007 Office system

D3DX10

Freemake Video Converter version 3.0.2

Freemake Video Downloader

Google Chrome

Google Toolbar for Internet Explorer

Google Update Helper

HiJackThis

Intel® Graphics Media Accelerator Driver

iWin Games (remove only)

Java Auto Updater

Java 6 Update 26

Junk Mail filter update

Malwarebytes Anti-Malware version 1.61.0.1400

McAfee Security Scan Plus

Microsoft Choice Guard

Microsoft Default Manager

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Home and Student 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office PowerPoint Viewer 2007 (English)

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Suite Activation Assistant

Microsoft Office Word MUI (English) 2007

Microsoft Search Enhancement Pack

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Works

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP3 Parser (KB973685)

Oddly Enough: Pied Piper (remove only)

OpenOffice.org 3.3

PhotoPad Image Editor

PhotoStage Slideshow Producer

QuickTime

Realtek USB 2.0 Card Reader

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition

Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition

SoulSeek 157 NS 13e

Stamps.com

The Clockwork Man (remove only)

Tiger Eye Part I: Curse of the Riddle Box (remove only)

TOSHIBA Application Installer

TOSHIBA Assist

TOSHIBA Bulletin Board

TOSHIBA Hardware Setup

TOSHIBA HDD/SSD Alert

TOSHIBA Media Controller

TOSHIBA Media Controller Plug-in

TOSHIBA Quality Application

TOSHIBA ReelTime

TOSHIBA Service Station

TOSHIBA Supervisor Password

TOSHIBA Value Added Package

ToshibaRegistration

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

VideoPad Video Editor

Whorld

Winamp

Winamp Detector Plug-in

Windows Live Communications Platform

Windows Live Essentials

Windows Live Installer

Windows Live Mail

Windows Live Messenger

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live Sync

Windows Live Upload Tool

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WinPcap 4.1.2

.

==== Event Viewer Messages From Past Week ========

.

6/5/2012 10:42:04 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the FreemakeVideoCapture service to connect.

6/5/2012 10:42:04 PM, Error: Service Control Manager [7000] - The FreemakeVideoCapture service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

6/3/2012 3:52:55 PM, Error: Service Control Manager [7000] - The Computer Browser service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

6/3/2012 3:52:52 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

6/3/2012 3:52:52 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Browser service.

6/3/2012 10:53:37 AM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

6/3/2012 10:53:35 AM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473535.

.

==== End Of File ===========================

[helping a friend with pc problems]

Below is the Hijack this scan log. Thanks again

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 8:46:31 PM, on 6/5/2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v8.00 (8.00.7601.17514)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe

C:\Program Files (x86)\Winamp\winampa.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files\AVAST Software\Avast\AvastUI.exe

C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin

C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe,

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: IEHlprObj Class - {8CA5ED52-F3FB-4414-A105-2E3491156990} - C:\Program Files (x86)\iWin Games\iWinGamesHookIE.dll

O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll

O2 - BHO: (no name) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - (no file)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

O3 - Toolbar: @C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll

O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60

O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe

O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [Google Update] "C:\Users\Esra\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - .DEFAULT User Startup: Best Buy pc app.lnk = C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (User 'Default user')

O4 - Startup: OpenOffice.org 3.3.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe

O4 - Global Startup: McAfee Security Scan Plus.lnk = ?

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)

O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe

O23 - Service: avast! Firewall - AVAST Software - C:\Program Files\AVAST Software\Avast\afwServ.exe

O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iWinTrusted - iWin Inc. - C:\Program Files (x86)\iWin Games\iWinTrusted.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)

O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)

O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe

O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 10188 bytes

[helping a friend with pc problems]

Hi. Thanks for your reply.

I purchased the paid version of Malwarebytes yesterday and the results are below. It didn't find anything. When I tried to run DDS, Avast blocked it even after I disabled the script blocker. So, I'm not sure what to do at this point. Is there an alternative or do you have any suggestions about how I can bypass Avast to run DDS?

Malwarebytes Anti-Malware 1.61.0.1400

www.malwarebytes.org

Database version: v2012.06.04.09

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 8.0.7601.17514

Esra :: ESRA-PC [administrator]

6/5/2012 5:45:47 PM

mbam-log-2012-06-05 (17-45-47).txt

Scan type: Full scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 334238

Time elapsed: 48 minute(s), 13 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

[helping a friend with pc problems]

Greetings,

i am attempting to help a friend with their pc trouble - 2 years old toshiba laptop, 64bit, windows 7

Primary uses have been music/video viewing/creating and hidden object games and crosswords.

Symptoms have included slow response times, hijacking cursor movements, etc.... these mostly occur while creating/watching video both on and offline. First appeared on their desktop computer over 2 years ago and transferred over to this new laptop.

Protection has included: paid version of Avast, free malwarebytes, ccleaner, etc.

advanced system care was used for the last month but was just uninstalled on my recommendation and their own poor experience with it.

i just ran a hijackthis (log is attached) and have never seen so many "file missing" on a hijackthis log.

Input this log into 4 online hijackthis analyzers and have never seen so many potential nasties.

Rather than start trying to fix things via hijackthis i figured i would just give this forum a try since i had a good experience using it myself a few years ago.

They have been using carbonite for backing up files for or 2 or 3 months, not sure how that may impact the fixes provided here.

Will be patiently awaiting response now.

Thank you.

hijackthis060312_2pm.txt