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nyjumpman23

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Posts posted by nyjumpman23

  1. Hello PetreMihai,

    Please follow the directions for clean re installation of Malwarebytes Anti-Malware from daledoc1.

    OTL.exe does not require any installation. It is an application that provides diagnostics and can be deleted easily by dragging to the recycle bin (or right click->delete).

    These logs are vital to see what is on your system that can be causing conflicts.

    Thank you.

    Nowhere to attached the files here

  2. Hello nyjumpman23,

    How many times do you attempt to check the box after it is left unchecked?

    Please:

    • Right click on the tray icon for MBAM and exit protection module.
    • Start the main scanner and go to the protection tab.
    • Ensure 'Start malicious website blocking when protection module start.' is checked.
    • Check 'Enable protection module.'

    Within the system tray verify if the website blocking option is checked.

    If it is not. Please check it once. Best practice is to watch Task Manager and look for svchost process using up high CPU. Once it settles down, it's done.

    If it is still unchecked after that, please check it once more.

    After that,

    visit our IP test site:

    iptest.malwarebytes.org

    HERE to verify that IP blocking is in fact enabled.

    Thank you.

    I've done what was stated, but when going to the site listed, it states the IP protection is disabled on my machine.

    I've tried everything possible.

    I don't know if it's the best bet right now to system restore to an much earlier day, which i really don't want to. It's kind of ridiculous.

  3. Malwarebyte's is updated to the newest version.

    The problem is when you right click the M icon on the taskbar, "WEBSITE BLOCKING' is unchecked.

    I've done the procedure:

    (Download and run mbam-clean.exe from here

    It will ask to restart your computer, please allow it to do so very important

    After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

    Note: You will need to reactivate the program using the license you were sent via email if using the Pro version

    Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.

    Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.)

    But It's still unchecked.

    Currently Running Windows 7. Avast Antivirus (put Mbytes on Exception list also).

    Please help.

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