Please try the following first. Please read the following and uninstall MBAM using this process. Do not reinstall MBAM yet though at this time. Just remove it. https://forums.malwarebytes.org/topic/122284-mbam-clean-removal-process/   Next, Save this uninstall tool from BitDefender to your local computer for later use. http://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2016_UninstallTool.exe Then, uninstall BitDefender 2016 from the Control Panel, Add/R