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Error Code: 728 (0,9) after removing a object and a computer restart.


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Hi

I removed a object that Malwarebytes' Anti-Malware found. Log saved and object moved to quarantine it said (I removed it because a moderator on swedish Anti-spyware foum told me to).

Heres the log:

Malwarebytes' Anti-Malware 1.33

Databasversion: 1659

Windows 5.1.2600 Service Pack 3

2009-01-17 16:04:59

mbam-log-2009-01-17 (16-04-59).txt

Skanningstyp: Snabb skanning

Antal skannade objekt: 56024

F

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Hello, the error you got happens rarely and is usually due to a corrupt database file and reinstalling (as you already did) usually fixes it. The reason there's no file in quarantine is because it doesn't get quarantined, it gets changed from a 0 to a 1 in the registry. This is because the item detected isn't actually malware, it's just a setting that determines whether the Help and Support item is shown on the Start menu. It often gets disabled by malware and this is why Malwarebytes' corrects it. Some users (like myself) prefer not to show the Help and Support item on the Start menu, so I simply have it added to the ignore list in Malwarebytes'.

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Hello, the error you got happens rarely and is usually due to a corrupt database file and reinstalling (as you already did) usually fixes it. The reason there's no file in quarantine is because it doesn't get quarantined, it gets changed from a 0 to a 1 in the registry. This is because the item detected isn't actually malware, it's just a setting that determines whether the Help and Support item is shown on the Start menu. It often gets disabled by malware and this is why Malwarebytes' corrects it. Some users (like myself) prefer not to show the Help and Support item on the Start menu, so I simply have it added to the ignore list in Malwarebytes'.

Thanks, then i guess everything is ok now ;) Thanks again.

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