ttt03 Posted November 13, 2011 ID:494273 Share Posted November 13, 2011 Most files disappeared. Restarted computer in safe-mode, changed the setting of view folder options to show hidden files and operating systm files. After applying the setting it's always reversed to not showing hidden files. All spaces are still occupied as displayed in properties of the folder. Must be some virus.Help needed and TIA. Link to post Share on other sites More sharing options...
ttt03 Posted November 13, 2011 Author ID:494279 Share Posted November 13, 2011 More virus messages:A potentail disk failure may cause loss of files, applications and documents store on the hard disk ........ and force to "scan and fix" or "cancel and reboot""RAM memory reliability is extremely low ....""Cirtical error hard driver critical error. Start a system diagnostics application to scan your hard disk for errors and performance problems." Link to post Share on other sites More sharing options...
ttt03 Posted November 13, 2011 Author ID:494283 Share Posted November 13, 2011 task manager also blocked by virus. Link to post Share on other sites More sharing options...
ttt03 Posted November 13, 2011 Author ID:494288 Share Posted November 13, 2011 under safe mode, downloaded MBAM from cnet.com but was unavailable to install it. Saying "access is denied" at the end of installation and rolled everything back. Rename the downloaded file and the same result. Link to post Share on other sites More sharing options...
Staff screen317 Posted November 21, 2011 Staff ID:496689 Share Posted November 21, 2011 Hi and welcome to Malwarebytes.Download the file TDSSKiller.zip and extract it into a folder on the infected PC.Execute the file TDSSKiller.exe by double-clicking on it.Wait for the scan and disinfection process to be over.When its work is over, the utility prompts for a reboot to complete the disinfection.By default, the utility outputs runtime log into the system disk root directory (the disk where the operating system is installed, C:\ as a rule).The log is like UtilityName.Version_Date_Time_log.txt.for example, C:\TDSSKiller.2.2.0_20.12.2009_15.31.43_log.txt.Please post that log here.Next, download DDS by sUBs and save it to your Desktop.Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post only DDS.txt directly into your reply.-screen317 Link to post Share on other sites More sharing options...
Staff screen317 Posted December 6, 2011 Staff ID:501838 Share Posted December 6, 2011 Are you still with us? This topic will be closed in a few days if we do not hear back from you. Link to post Share on other sites More sharing options...
Staff screen317 Posted December 19, 2011 Staff ID:506466 Share Posted December 19, 2011 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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