Cannot Read My Own MBAM Log Files.

[firefox008]

Hello all, I cannot read my Log files; in MBAM free, or the trial version. When I try to open the log files, the following message comes up; EXACTLY as follows:

C:/documents and settings/all users/application data/malwarebytes/malwarebytes anti-malware/logs/protection log- 2011-11-12.txt.

Access is Denied.

I run WINXP Pro SP2, am the only user; with full Admin. privileges, no other users ever, I live alone.

This may be some Admin. issue, but no other problems with any other malware; or any other program I've EVER run in years, just this MBAM problem.

Thank You all so much; if someone could aid me with a problem no amount of tinkering with XP has yet worked, thanks again!

[Mystery]

If you're running an English version of XP, you could try what exile360 has suggested in a similar case:

http://forums.malwarebytes.org/index.php?showtopic=84489

[firefox008]

Thank you so much for the help, I'm going to look at your link right now.

[Mystery]

You're welcome, I hope that resetting the permissions will work out for you.

[firefox008]

Mystery; I reset the permissions twice & no joy! Oh, well, thanks for trying, I can't see on the other thread whether the fix worked for the other gentleman either...

But thanks for trying...

[Mystery]

Sorry to hear that. I'm sure that MBAM staff will take care of your issue, please be patient until someone drops in here

[firefox008]

I wanted to purchase the paid version of MBAM; as its only a 1-time pay-out, but with this problem being so fundamental, I can't, of course. It's pretty frustrating knowing actions have been taken, that may affect the rest of my machine & not being aware of what exactly those actions are, or the exact nature, even, of the threat.

[firefox008]

MBAM discovered a affiliate.downloader, a serious attacker which can lead to remote use activity. It was removed, but I do not know how long it had been resident. Is it possible that this threat compromised MBAM's permission rights...?

[firefox008]

Rootkit-revealer, a small scanner for rootkits, has detected traces of possible infection (it doesn't remove) that are in (*documents & settings* where my MBAM log file problems seem to originate. I am not sure if the traces it discovered are merely pieces of once-dangerous malware; I use Avast 6, and three free spyware scanners, and have seen nothing amiss for years, but I am no expert.

Thank you all for reading this, and for the kind help already offered.

[Mystery]

Hello firefox088,

Yes, it's quite possible that the infection is the cause. I would recommend you let your pc check by an expert helper.

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult.

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[fivealive]

also of note you said your using windows xp sp2 when you should be using windows xp sp3