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Computer and Audio Production software slow down


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For a while I've noticed a slight slow down in my computer's performance, but since I was just doing menial tasks it wasn't bothering me so much. However, I'm a freelance film composer and have recently started a new project. The problems with my computer are putting a major hinderance on my work.

I should also note that Internet Explorer has been crashing quite frequently lately. I don't remember having this problem a week ago, but it's become a big issue recently.

However, just today I downloaded Internet Explorer 9 and it hasn't crashed, yet.

I know that my audio production software isn't too much for my system because I've used it for years. In fact, I've upgraded the processor, RAM, and hard drives in my computer since I started using it. So performance requirements shouldn't be an issue at all.

I'm honestly not sure if malware is the problem. I am very careful about using the internet on this computer since I use it for audio production work. However, I do know that just a small infection can create big problems, so I thought this would be the best place to look first.

Some information about my computer:

Windows Vista Home Premium (w/ Service Pack 2)

Processor: AMD Athlon II X2 245 Processor - 2.90 GHz

RAM: 4 GB

Also, audio production software and virtual instruments I mainly use:

ProTools LE 7.4

Kontakt 3

----

DDS log:

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 9.0.8112.16421

Run by Travis at 12:32:41 on 2011-11-12

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3319.1591 [GMT -6:00]

.

AV: AVG Anti-Virus Free *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

SP: AVG Anti-Virus Free *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Program Files\AVG\AVG9\avgchsvx.exe

C:\Program Files\AVG\AVG9\avgrsx.exe

C:\Windows\system32\lsm.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\rundll32.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\AVG\AVG9\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Digidesign\Drivers\MMERefresh.exe

C:\Windows\system32\svchost.exe -k hpdevmgmt

C:\Program Files\Mediafour\MacDrive 7\MacDriveServiceD.exe

C:\Windows\System32\svchost.exe -k HPZ12

C:\Windows\System32\svchost.exe -k HPZ12

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\AVG\AVG9\avgnsx.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\rundll32.exe

C:\Program Files\AVG\AVG9\avgtray.exe

C:\Program Files\Mediafour\MacDrive 7\MacDriveD.exe

C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Microsoft IntelliType Pro\itype.exe

C:\Program Files\HP\HP Software Update\hpwuschd2.exe

C:\Windows\ehome\ehtray.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\wuauclt.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe

C:\Windows\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Program Files\AVG\AVG9\avgscanx.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\mcbuilder.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.juno.com/

uInternet Settings,ProxyOverride = *.local

uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll

BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll

BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll

TB: {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - No File

EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

uRun: [EA Core] "c:\program files\electronic arts\eadm\Core.exe" -silent

uRun: [Google Update] "c:\users\travis\appdata\local\google\update\GoogleUpdate.exe" /c

uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe" -s

mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit

mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE

mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin

mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe

mRun: [DigidesignMMERefresh] c:\program files\digidesign\drivers\MMERefresh.exe

mRun: [{FD1C41EC-B9AC-4F08-9BDB-CC8ECC8FC1B3}] "c:\program files\mediafour\macdrive 7\MacDriveD.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [RIMBBLaunchAgent.exe] c:\program files\common files\research in motion\usb drivers\RIMBBLaunchAgent.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [<NO NAME>]

mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe

mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL

IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll

DPF: {140E4DF8-9E14-4A34-9577-C77561ED7883} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_cyri_4.1.71.0.cab

DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab

DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-31-0.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: DhcpNameServer = 192.168.10.1

TCP: Interfaces\{95AFE2EF-DCC9-49E8-839C-0A03B519DD23} : DhcpNameServer = 192.168.10.1

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll

AppInit_DLLs: avgrsstx.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\travis\appdata\roaming\mozilla\firefox\profiles\exu0o3j2.default\

FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll

FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll

FF - plugin: c:\program files\emusic download manager\plugin\npemusic.dll

FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npqtplugin8.dll

FF - plugin: c:\program files\musicnotes\npmusicn.dll

FF - plugin: c:\program files\musicnotes\NPSibelius.dll

FF - plugin: c:\program files\quicktime\plugins\npqtplugin8.dll

FF - plugin: c:\users\travis\appdata\local\google\update\1.3.21.79\npGoogleUpdate3.dll

.

============= SERVICES / DRIVERS ===============

.

R0 ahcix86;ahcix86;c:\windows\system32\drivers\ahcix86.sys [2009-9-9 189968]

R0 MDFSYSNT;MacDrive file system driver;c:\windows\system32\drivers\MDFSYSNT.SYS [2007-4-18 274048]

R0 MDPMGRNT;MDPMGRNT;c:\windows\system32\drivers\MDPMGRNT.sys [2007-2-28 19072]

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-9-10 216400]

R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-9-10 29712]

R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-9-10 243152]

R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-15 308136]

R2 DigiNet;Digidesign Ethernet Support;c:\windows\system32\drivers\diginet.sys [2010-11-14 16400]

R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2009-9-12 21504]

R2 MacDriveServiceD;MacDriveServiceD;c:\program files\mediafour\macdrive 7\MacDriveServiceD.exe [2007-4-18 143360]

R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2011-4-22 92592]

R3 DIGIFW;Service for Mbox 2 Pro Driver (WDM);c:\windows\system32\drivers\digifw.sys [2010-11-14 167952]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-8-21 18688]

S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2008-8-21 8320]

S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2007-6-18 23680]

S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

.

=============== Created Last 30 ================

.

2011-11-12 18:13:23 -------- d-----w- c:\users\travis\appdata\roaming\Malwarebytes

2011-11-12 18:13:15 -------- d-----w- c:\programdata\Malwarebytes

2011-11-12 18:13:12 22216 ----a-w- c:\windows\system32\drivers\mbam.sys

2011-11-12 18:13:12 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2011-11-09 03:50:13 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat

2011-11-09 03:50:10 905088 ----a-w- c:\windows\system32\drivers\tcpip.sys

2011-11-09 03:50:10 707584 ----a-w- c:\program files\common files\system\wab32.dll

2011-11-09 02:29:46 -------- d-----w- c:\users\travis\appdata\local\womble

2011-11-09 02:29:31 -------- d-----w- c:\program files\Womble Multimedia

2011-10-26 02:41:59 6144 ----a-w- c:\program files\internet explorer\iecompat.dll

.

==================== Find3M ====================

.

2011-10-24 23:32:42 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2011-09-06 13:30:12 2043392 ----a-w- c:\windows\system32\win32k.sys

2011-08-25 16:15:04 555520 ----a-w- c:\windows\system32\UIAutomationCore.dll

2011-08-25 16:14:01 563712 ----a-w- c:\windows\system32\oleaut32.dll

2011-08-25 16:14:01 238080 ----a-w- c:\windows\system32\oleacc.dll

2011-08-25 13:31:01 4096 ----a-w- c:\windows\system32\oleaccrc.dll

.

============= FINISH: 12:33:42.90 ===============

-----

Attached to this message is the attach.txt from the DDS scan.

Any and all help will be greatly appreciated! Thanks so much in advance! :)

Attach txt.zip

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Hello krossrodes and welcome to Malwarebytes! :welcome:

I sincerely apologize for the delay.

I am D-FRED-BROWN and I will be helping you. :)

Please print or save this topic: it will make it easier for you to follow the instructions and complete all of the necessary steps.

-------------

I'm not seeing anything particularly alarming in your logs. Let's run some online scans to give us a better look:

Please run a free online scan with the ESET Online Scanner

Note: You will need to use Internet Explorer for this scan.

  1. Tick the box next to YES, I accept the Terms of Use.
  2. Click Start
  3. When asked, allow the ActiveX control to install
  4. Click Start
  5. Make sure that the options Remove found threats is Unchecked and the option Scan unwanted applications is checked
  6. Click Scan
    Wait for the scan to finish
  7. Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  8. Copy and paste that log as a reply to this topic

-------------

Please use the Internet Explorer and run a BitDefender Online scan from Here

  • Please check I agree with the Terms and Conditions and click Start Here
  • You will need to allow an Active X install for the scan to run.
  • Leave the scanning options at default and click Start Scan

Please post the results in your next reply.

-------------

Please download Security Check by screen317 from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-------------

In your next reply, please include:

  • ESET Online Scan report
  • BitDefender log
  • checkup.txt

How is your computer running now?

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  • 2 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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