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TDSS.e!rootkit - Help!


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I'm infected with this virus. McAfee detects the virus upon startup and says it cleans it, but if I reboot and run McAfee again, it finds it again. GMER did not find any modifications to my system. Ran two different stingers from McAfee that won't clean it. Downloaded TDSS killer, but it won't run. Any suggestions? Thanks!

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Hello and welcome. Please follow these guidelines while we work on your PC:

  • Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.” Absence of symptoms does not mean your machine is clean!
  • Please do not run any scans or install/uninstall any applications without being directed to do so.
  • Any underlined text in my posts indicates a clickable link.
  • If you have any questions at all, please stop and ask before proceeding.

icon11.gif Please download DDS by sUBs from one of the following links and save it to your desktop.

DDS.scr

DDS.com

DDS.pif

  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments, attach.txt will open in a second window.
  • Save both reports to your desktop.

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  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.

Please include the following in your next post:

  • DDS.txt and Attach.txt logs

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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