Jump to content

Trojan.fake.alert virus - restoring computer following clean


Recommended Posts

My computer was infected yesterday by the trojan.fake.alert virus and also Trojan.fake.downloader and PUM.hijack.startmenu. Avast picked it up but apparently wasn't quick enough. It was trying to go through system restore, but I spoke to my dad and managed to disable this (although I shut down and rebooted first). Then I downloaded malware bytes and ran this. It identified 11 viruses (log attached) and cleaned them off. Ran it again and it was clean, as was Kapersky online virus removal tool.

My computer seems to be performing normally but I've lost my system settings, the start menu is not fully functional, the desktop looks strange and all my documents etc. have disappeared. When I re-enabled system restore and tried to run it, it said there was no image saved...

Can anyone help me recover my files?

Thanks in advance,

Jo :-)




Malware log:

Malwarebytes' Anti-Malware


Database version: 8109

Windows 6.1.7601 Service Pack 1

Internet Explorer 9.0.8112.16421

07/11/2011 22:11:19

mbam-log-2011-11-07 (22-11-19).txt

Scan type: Full scan (C:\|)

Objects scanned: 302020

Time elapsed: 1 hour(s), 2 minute(s), 53 second(s)

Memory Processes Infected: 2

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 1

Registry Data Items Infected: 2

Folders Infected: 0

Files Infected: 6

Memory Processes Infected:

c:\programdata\cmlthiyryrlbw.exe (Trojan.FakeAlert) -> 3108 -> Unloaded process successfully.

c:\programdata\6dss92c31apgjk.exe (Trojan.FakeAlert) -> 4460 -> Unloaded process successfully.

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\CmlthiyRYRlBW.exe (Trojan.FakeAlert) -> Value: CmlthiyRYRlBW.exe -> Quarantined and deleted successfully.

Registry Data Items Infected:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

c:\programdata\cmlthiyryrlbw.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

c:\programdata\6dss92c31apgjk.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

c:\Users\Joanna\AppData\Local\Temp\1275.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.

c:\Users\Joanna\AppData\Local\Temp\p5tm1qbi6dss92.exe.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.

c:\Users\Joanna\AppData\Local\Temp\realtek_ac97.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

c:\Users\Joanna\AppData\Roaming\microsoft\Windows\start menu\Programs\Startup\dxdiag.exe (Trojan.Downloader) -> Quarantined and deleted successfully.

Hi, I would really appreciate it if someone can help advise me on this when you have a moment. I know how innundated you are with topics, though ;)



Link to post
Share on other sites


Logs will be closed if you haven't replied within 3 days

Please don't attach the scans / logs for these tools, use "copy/paste".

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Download unhide.exe & save it to your windows folder:

Right click on unhide.exe and select Run as administrator (In case you have Vista or Win7)


This will unhide folders/files that were set to be hidden by the infection you had.

Let me know if that solved your problem.

Link to post
Share on other sites

Thanks for the reply LDTate, unhide.exe mostly worked - I now have all my documents, programs, favourites back (I think), but my desktop and start menu still looks strange. I also followed the instructions to disable my anti-virus and run again but this didn't do the trick.

Do you have any other advice on how to fix this?

Many thanks,

Jo :)

Link to post
Share on other sites

See if either of these work

1. Click Start, and then click Control Panel.

2. Double-click Display, click the Desktop tab, and then click Customize Desktop.

3. Select Restore Defaults

1. Click Start, and then click Control Panel.

2. Double-click Display, click the Desktop tab, and then click Customize Desktop.

then click the web tab, then under the web pages to display on your desktop

if it has "security" you uncheck this and delete

Link to post
Share on other sites

Hi Larry, I have Windows 7 on this computer and have no idea how to get into customize desktop...! I have tried searching control panel, looking in display settings, personalization settings, searched on internet but no luck. Do you have any idea how to get into this on Windows 7?

Thanks again,


Link to post
Share on other sites

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Download ComboFix from one of these locations:

Link 1

Link 2 If using this link, Right Click and select Save As.

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs
  • Double click on ComboFix.exe & follow the prompts.
    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.
    Note: If you have XP SP3, use the XP SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.

2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.

3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.

4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.

Link to post
Share on other sites

Hi Larry, I downloaded and ran ComboFix as administrator. It didn't prompt to install Windows Recovery Module but other than that all seemed to run ok. My start menu looks normal again but my desktop is still strange - black background, icons missing (I could obviously change this easily) and the system/setting icons in the bottom right are all spread out instead of being under a menu.

I have pasted the ComboFix log below.

Thanks again for your continued assistance!

Jo :)


ComboFix 11-11-14.02 - Joanna 14/11/2011 20:10:16.1.2 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.3999.2660 [GMT 0:00]

Running from: c:\users\Joanna\Desktop\ComboFix.exe

AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}



((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))




c:\users\Joanna\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Restore

c:\users\Joanna\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Restore\System Restore.lnk

c:\users\Joanna\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Restore\Uninstall System Restore.lnk




((((((((((((((((((((((((( Files Created from 2011-10-14 to 2011-11-14 )))))))))))))))))))))))))))))))



2011-11-14 20:18 . 2011-11-14 20:18 -------- d-----w- c:\users\Default\AppData\Local\temp

2011-11-13 23:10 . 2011-11-13 23:10 69000 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{9773CA27-BBC3-4F64-B3AC-6BBFD39F2F99}\offreg.dll

2011-11-13 13:03 . 2011-10-07 04:16 8570192 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{9773CA27-BBC3-4F64-B3AC-6BBFD39F2F99}\mpengine.dll

2011-11-13 13:03 . 2011-10-01 05:45 886784 ----a-w- c:\program files\Common Files\System\wab32.dll

2011-11-13 13:03 . 2011-10-01 04:37 708608 ----a-w- c:\program files (x86)\Common Files\System\wab32.dll

2011-11-13 13:03 . 2011-09-29 16:29 1923952 ----a-w- c:\windows\system32\drivers\tcpip.sys

2011-11-13 13:03 . 2011-09-29 04:03 3144704 ----a-w- c:\windows\system32\win32k.sys

2011-11-07 22:43 . 2011-11-07 22:43 -------- d-----w- c:\programdata\Kaspersky Lab

2011-11-07 20:54 . 2011-11-07 20:54 -------- d-----w- c:\users\Joanna\AppData\Roaming\Malwarebytes

2011-11-07 20:54 . 2011-11-07 20:54 -------- d-----w- c:\programdata\Malwarebytes

2011-11-07 20:53 . 2011-11-07 22:41 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware

2011-11-07 20:53 . 2011-08-31 17:00 25416 ----a-w- c:\windows\system32\drivers\mbam.sys

2011-11-04 22:47 . 2011-11-04 22:47 -------- d-----w- c:\windows\Sun

2011-11-04 22:47 . 2011-11-04 22:47 -------- d-----w- c:\programdata\Ask

2011-10-25 20:21 . 2011-10-25 20:21 -------- d-----w- c:\program files\iPod

2011-10-25 20:21 . 2011-10-25 20:21 -------- d-----w- c:\program files\iTunes

2011-10-25 20:21 . 2011-10-25 20:21 -------- d-----w- c:\program files (x86)\iTunes

2011-10-25 20:18 . 2011-10-25 20:18 -------- d-----w- c:\program files\Bonjour

2011-10-25 20:18 . 2011-10-25 20:18 -------- d-----w- c:\program files (x86)\Bonjour

2011-10-17 21:32 . 2011-10-17 21:32 -------- d-----w- c:\program files (x86)\Common Files\xing shared

2011-10-17 21:32 . 2011-10-17 21:32 -------- d-----w- c:\program files (x86)\Real

2011-10-17 21:27 . 2011-10-17 21:27 -------- d-----w- c:\users\Joanna\AppData\Local\MPlayer

2011-10-17 21:24 . 2011-10-17 21:25 -------- d-----w- c:\users\Joanna\.3gpplayer

2011-10-17 19:43 . 2011-10-17 19:43 -------- d-----w- c:\program files (x86)\EASEUS

2011-10-16 23:04 . 2011-10-16 23:04 -------- d-----w- c:\program files\Recuva

2011-10-16 22:46 . 2011-10-16 22:46 -------- d-----w- c:\program files (x86)\eSupport.com

2011-10-16 21:58 . 2011-10-16 21:58 -------- d-----w- c:\program files (x86)\CardRecovery

2011-10-16 18:55 . 2011-10-16 18:55 18139008 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\OFFICE14\MSO.DLL




(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))


2011-10-16 21:27 . 2011-06-27 16:37 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2011-10-03 05:06 . 2011-07-27 20:33 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll

2011-09-06 20:45 . 2010-07-09 08:17 41184 ----a-w- c:\windows\avastSS.scr

2011-09-06 20:45 . 2010-02-10 13:58 199304 ----a-w- c:\windows\SysWow64\aswBoot.exe

2011-09-06 20:45 . 2011-01-19 09:30 254400 ----a-w- c:\windows\system32\aswBoot.exe

2011-09-06 20:38 . 2011-04-13 18:36 601944 ----a-w- c:\windows\system32\drivers\aswSnx.sys

2011-09-06 20:38 . 2010-02-10 13:58 301912 ----a-w- c:\windows\system32\drivers\aswSP.sys

2011-09-06 20:36 . 2010-02-10 13:58 58200 ----a-w- c:\windows\system32\drivers\aswTdi.sys

2011-09-06 20:36 . 2010-02-10 13:58 42328 ----a-w- c:\windows\system32\drivers\aswRdr.sys

2011-09-06 20:36 . 2010-02-10 13:58 65368 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys

2011-09-06 20:36 . 2010-02-10 13:58 24408 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys

2011-08-30 22:05 . 2011-08-30 22:05 96104 ----a-w- c:\windows\system32\dns-sd.exe

2011-08-30 22:05 . 2011-08-30 22:05 85864 ----a-w- c:\windows\system32\dnssd.dll

2011-08-30 22:05 . 2011-08-30 22:05 212840 ----a-w- c:\windows\system32\dnssdX.dll

2011-08-30 22:05 . 2011-08-30 22:05 83816 ----a-w- c:\windows\SysWow64\dns-sd.exe

2011-08-30 22:05 . 2011-08-30 22:05 73064 ----a-w- c:\windows\SysWow64\dnssd.dll

2011-08-30 22:05 . 2011-08-30 22:05 178536 ----a-w- c:\windows\SysWow64\dnssdX.dll

2011-08-27 05:37 . 2011-10-14 19:34 861696 ----a-w- c:\windows\system32\oleaut32.dll

2011-08-27 05:37 . 2011-10-14 19:34 331776 ----a-w- c:\windows\system32\oleacc.dll

2011-08-27 04:26 . 2011-10-14 19:34 233472 ----a-w- c:\windows\SysWow64\oleacc.dll

2011-08-27 04:26 . 2011-10-14 19:34 571904 ----a-w- c:\windows\SysWow64\oleaut32.dll

2011-08-17 05:26 . 2011-10-14 19:35 613888 ----a-w- c:\windows\system32\psisdecd.dll

2011-08-17 05:25 . 2011-10-14 19:35 108032 ----a-w- c:\windows\system32\psisrndr.ax

2011-08-17 04:24 . 2011-10-14 19:35 465408 ----a-w- c:\windows\SysWow64\psisdecd.dll

2011-08-17 04:19 . 2011-10-14 19:35 75776 ----a-w- c:\windows\SysWow64\psisrndr.ax



((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))



*Note* empty entries & legit default entries are not shown






2009-09-10 13:41 120104 ----a-w- c:\program files (x86)\EgisTec\MyWinLocker 3\x86\PSDProtect.dll



"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-10-23 39408]

"ccleaner"="c:\program files\CCleaner\CCleaner64.exe" [2011-07-25 4389696]

"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1475584]



"RemoteControl8"="c:\program files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe" [2009-04-16 91432]

"PDVD8LanguageShortcut"="c:\program files (x86)\CyberLink\PowerDVD8\Language\Language.exe" [2009-04-16 50472]

"EgisTecLiveUpdate"="c:\program files (x86)\EgisTec Egis Software Update\EgisUpdate.exe" [2009-08-04 199464]

"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-09-07 37296]

"LManager"="c:\program files (x86)\Launch Manager\LManager.exe" [2009-09-24 825864]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]

"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]

"AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-04-20 58656]

"Mobile Connectivity Suite"="c:\program files (x86)\HTC\HTC Sync\Application Launcher\Application Launcher.exe" [2009-11-19 598016]

"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-03-03 284696]

"avast"="c:\program files\Alwil Software\Avast5\avastUI.exe" [2011-09-06 3722416]

"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-07-05 421888]

"TkBellExe"="c:\program files (x86)\Real\RealPlayer\Update\realsched.exe" [2011-10-17 273528]

"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]

"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-10-09 421736]

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]



"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)


[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]




Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp


R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-10 135664]

R3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\AmUStor.SYS [x]

R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-10 135664]

R3 HTCAND64;HTC Device Driver;c:\windows\system32\Drivers\ANDROIDUSB.sys [x]

R3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-06-12 31125880]

R3 MWLService;MyWinLocker Service;c:\program files (x86)\EgisTec\MyWinLocker 3\x86\\MWLService.exe [2009-09-10 305448]

R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-09 4925184]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

S1 aswSnx;aswSnx; [x]

S1 aswSP;aswSP; [x]

S1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\DRIVERS\mwlPSDFilter.sys [x]

S1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\DRIVERS\mwlPSDNServ.sys [x]

S1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\DRIVERS\mwlPSDVDisk.sys [x]

S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]

S2 aswFsBlk;aswFsBlk; [x]

S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [x]

S2 ePowerSvc;Acer ePower Service;c:\program files\Acer\Acer ePower Management\ePowerSvc.exe [2009-09-30 844320]

S2 Greg_Service;GRegService;c:\program files (x86)\Acer\Registration\GregHSRW.exe [2009-08-28 1150496]

S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-03-03 13336]

S2 RS_Service;Raw Socket Service;c:\program files (x86)\Acer\Acer VCM\RS_Service.exe [2009-07-10 253952]

S2 Updater Service;Updater Service;c:\program files\Acer\Acer Updater\UpdaterService.exe [2009-07-04 240160]

S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [x]

S3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20);c:\windows\system32\DRIVERS\L1C62x64.sys [x]

S3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;c:\windows\system32\DRIVERS\NETw5s64.sys [x]

S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]



Contents of the 'Scheduled Tasks' folder


2011-11-14 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-10 14:03]


2011-11-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job

- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-02-10 14:03]



--------- x86-64 -----------






2011-09-06 20:45 134384 ----a-w- c:\program files\Alwil Software\Avast5\ashShA64.dll





2009-09-10 13:44 137512 ----a-w- c:\program files (x86)\EgisTec\MyWinLocker 3\x64\PSDProtect.dll



"AmIcoSinglun64"="c:\program files (x86)\AmIcoSingLun\AmIcoSinglun64.exe" [2009-04-09 320000]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-07-23 7981600]

"Acer ePower Management"="c:\program files\Acer\Acer ePower Management\ePowerTray.exe" [2009-09-30 823840]

"mwlDaemon"="c:\program files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe" [2009-09-10 349480]

"PLFSetI"="c:\windows\PLFSetI.exe" [2008-01-10 200704]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-02 159232]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-02 380928]

"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-02 358912]


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]



------- Supplementary Scan -------


uStart Page = hxxp://www.google.co.uk/

uLocal Page = c:\windows\system32\blank.htm

uDefault_Search_URL = hxxp://www.google.com/ie

mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&m=aspire_1810tz&r=273602101016l0333z125t5911a435

mLocal Page = c:\windows\SysWOW64\blank.htm

uInternet Settings,ProxyOverride = *.local

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105

TCP: DhcpNameServer =

DPF: {0972B098-DEE9-4279-AC7E-4BAAA029102D} - hxxp://assets.photobox.com/assets/aurigma/ImageUploader5.cab?20100330133817

DPF: {A6AD2813-EDAC-4CAA-B7A3-431EC0758C2D} - hxxps://relativity.millnet.co.uk/Relativity/ActiveX/webclientmanager.cab


- - - - ORPHANS REMOVED - - - -


Toolbar-Locked - (no file)



Toolbar-Locked - (no file)

HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe




--------------------- LOCKED REGISTRY KEYS ---------------------



@Denied: (A 2) (Everyone)














@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"













@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1"












@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"










@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1"












@Denied: (A 2) (Everyone)










[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)



[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)


[HKEY_LOCAL_MACHINE\software\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]


"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"



@Denied: (Full) (Everyone)


Completion time: 2011-11-14 20:21:46

ComboFix-quarantined-files.txt 2011-11-14 20:21


Pre-Run: 138,856,198,144 bytes free

Post-Run: 138,483,003,392 bytes free


- - End Of File - - 86A05E03F5A3D46918D47E174C757A9F

Link to post
Share on other sites

Good job thumbup.gif

The following will implement some cleanup procedures as well as reset System Restore points:

For XP:

  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.

For Vista / Windows 7

  • Click START Search
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.

If you used DeFogger

To re-enable your Emulation drivers, double click DeFogger to run the tool.

  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK

IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.

Here's my usual all clean post

To be on the safe side, I would also change all my passwords.

This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.

Log looks good :D

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
    5. Change the Download signed ActiveX controls to Prompt
    6. Change the Download unsigned ActiveX controls to Disable
    7. Change the Initialize and script ActiveX controls not marked as safe to Disable
    8. Change the Installation of desktop items to Prompt
    9. Change the Launching programs and files in an IFRAME to Prompt
    10. Change the Navigate sub-frames across different domains to Prompt
    11. When all these settings have been made, click on the OK button.
    12. If it prompts you as to whether or not you want to save the settings, press the Yes button.
    13. Next press the Apply button and then the OK to exit the Internet Properties page.

    [*]Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week

    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    [*]Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.

    Without a firewall your computer is succeptible to being hacked and taken over.

    I am very serious about this and see it happen almost every day with my clients.

    Simply using a Firewall in its default configuration can lower your risk greatly.

    [*]Using a secure browser plugin M86 SecureBrowsing makes it safe to search, surf and socialize online. This free browser plug-in displays security icons next to links on search engines and social networking sites like Facebook, Twitter and LinkedIn, so you'll know which pages are safe and which ones to avoid.

    •Free browser plug-in for Internet Explorer and Firefox

    •Real-time safety ratings

    •Ideal for Facebook, Twitter and LinkedIn

    [*] JAVA Click this link and click on the Free JAVA Download

    [*]Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.

    This will ensure your computer has always the latest security updates available installed on your computer.

    If there are new updates to install, install them immediately, reboot your computer, and revisit the site

    until there are no more critical updates.

Only run one Anti-Virus and Firewall program.

I would suggest you read:

PC Safety and Security--What Do I Need?.

How to Prevent Malware:

The full version of Malwarebytes' Anti-Malware could have helped protect your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention

Save yourself the hassle and get protected.

Link to post
Share on other sites

Thanks for all your help Larry, I ran ComboFix /Uninstall, which worked ok. I hadn't used DeFogger. The restore icon defaults did not change the bottom right tray of my desktop but its all fine and working normally so all good!

I will follow your advice on system security, I do most of these things already. On this occasion I stupidly opened an email attachment that my partner asked me to access without checking the email properly first - it was a hoax email and the virus was hiding in the attachment - doh!

All the best,

Jo :D

Link to post
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.