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PROGRAM_ERROR_UPDATING (2, 0, Connection refused)


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Please provide following details, so that someone may be able to assist you:

  • What is your current version of windows (XP, Vista, or Win7)?
  • Is your windows OS 32-bit or 64-bit?
  • What is your OS Service Pack?
  • What version (if any) of MBAM are you running (current is 1.51.2.1300) and is it the Free or Pro version?
  • What MBAM database version do you have now (current is 8079)?
  • What brand and version of antivirus software do you have?
  • What firewall software do you use if any?
  • Do you use a router to connect to the internet?
  • Has your computer been infected recently, or is it currently showing any other abnormal behavior (browser redirects, IP blocks, etc.) to suggest an infection?

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Never mind. Figured it out. Thanks anyways.

The problem was we needed to put the proxy settings into the MBAM for it to connect. Product is working as expected. Good test.

For the record... 32-Bit WinXPSP3 MBAM 1.51.2.1300 with the database version from the install (since we could not update) SEP 11.0.6200.754. No software firewall. Behind a institutional router and hardware firewall.

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