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Malwarebytes Scan Crash

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Good afternoon. My computer has been redirecting to random pages any time I try to do a google search, so I tried running malwarebytes anti-malware. After a few seconds, the program would close on it's own.

I've tried running malware in safe mode, but I was met with the same result. Also I noticed that when I reboot, I receive an error message saying the maximum number of secrets that may be stored in a single system has been exceeded. I don't know that all of these problems are related, but I'm hoping to get it fixed.

As I mentioned, I have tried running in safe mode. I also removed malware and reinstalled in safe mode. I also tried downloading and changing the mbam.exe name to another. These are all the suggestions I've run into thus far, and none of let the scan go more than a few seconds.

If there is any further information I can provide, i'm happy to. I am not too computer savy, so please be patient with me when asking for something I might not know how to find. I appreciate and look forward to your replies.


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Greetings :)

We don't work on malware removal in this part of the forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.

One of the expert helpers there will give you one on one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

If you prefer to be assisted via email you may contact support@malwarebytes.org and one of our support staff members will assist you directly.

If you are a reseller, affiliate, technician, corporate, business, educational, government or non-profit customer then please contact corporate-support@malwarebytes.org and include full contact details along with your Reference # when you do to ensure that you receive prompt assistance.

Thank you :)

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