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below is the hijack log, can someone please help me with this and tell me what the issue is?

the problem i have been having is my antivirus keeps finding trojans but i can not seem to get rid of them, i origanally had trojans and pop ups galore.

Antivirus- norton

System- windows xp

thanks in advance, andy

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:14:18 PM, on 1/13/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

D:\WINDOWS\System32\smss.exe

D:\WINDOWS\system32\winlogon.exe

D:\WINDOWS\system32\services.exe

D:\WINDOWS\system32\lsass.exe

D:\WINDOWS\system32\svchost.exe

D:\WINDOWS\System32\svchost.exe

D:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

D:\WINDOWS\system32\spoolsv.exe

D:\Program Files\Bonjour\mDNSResponder.exe

D:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe

D:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe

D:\WINDOWS\system32\svchost.exe

D:\WINDOWS\system32\wscntfy.exe

D:\WINDOWS\Explorer.EXE

D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe

D:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe

D:\Program Files\AndybotSD\TeaTimer.exe

D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe

D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

D:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe

D:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe

D:\WINDOWS\system32\rundll32.exe

D:\Documents and Settings\AM Test\Application Data\U3\0000060420025898\LaunchPad.exe

D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\ANDYBO~1\SDHelper.dll

O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Program Files\Yahoo!\Common\yiesrvc.dll

O2 - BHO: UrlHelper Class - {74322BF9-DF26-493f-B0DA-6D2FC5E6429E} - D:\Program Files\BearShare Applications\BearShare MediaBar\BearShareIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O2 - BHO: (no name) - {77AB5974-55A3-4737-9FD5-B93C64307F78} - (no file)

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar2.dll

O2 - BHO: (no name) - {c0eebe2c-37e0-4e1d-964b-3e7e1302a3d9} - (no file)

O2 - BHO: (no name) - {F5CE29A6-A241-4923-9691-66723E5C88B0} - (no file)

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll

O3 - Toolbar: BearShare MediaBar - {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - D:\Program Files\BearShare Applications\BearShare MediaBar\BearShareMediaBar.dll

O4 - HKLM\..\Run: [vptray] D:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe

O4 - HKLM\..\Run: [CPM2b58a198] Rundll32.exe "d:\docume~1\alluse~1\applic~1\mebokewe\mebokewe.dll",a

O4 - HKLM\..\Run: [My Web Search Bar] rundll32 D:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S

O4 - HKLM\..\Run: [sudizozivu] Rundll32.exe "D:\WINDOWS\system32\yozoraba.dll",s

O4 - HKLM\..\Run: [MyWebSearch Plugin] rundll32 D:\PROGRA~1\MYWEBS~1\bar\1.bin\M3PLUGIN.DLL,UPF

O4 - HKCU\..\Run: [swg] D:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [spybotSD TeaTimer] D:\Program Files\AndybotSD\TeaTimer.exe

O4 - Global Startup: hp psc 1000 series.lnk = ?

O4 - Global Startup: hpoddt01.exe.lnk = ?

O8 - Extra context menu item: &Search - ?p=ZKxdm021NWUS

O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Program Files\Yahoo!\Common\yiesrvc.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\ANDYBO~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\ANDYBO~1\SDHelper.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/download/AutoDL?BundleId=19588

O20 - AppInit_DLLs: cfjuws.dll wckvhz.dll qpvzgx.dll,

O20 - Winlogon Notify: yayaXPhE - yayaXPhE.dll (file missing)

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - D:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - D:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: DefWatch - Symantec Corporation - D:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - D:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Google Updater Service (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - D:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe

O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe

--

End of file - 5943 bytes

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Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:

  1. Please Read All Instructions Carefully

  2. If you don't understand something, stop and ask! Don't keep going on.

  3. Please do not run any other tools or scans whilst I am helping you

  4. Please continue to respond until I give you the "All Clear"

    (Just because you can't see a problem doesn't mean it isn't there)

If you can do those few things, everything should go smoothly laechel.gif

Please Note, your security programs may give warnings for some of the tools I will ask you to use.

Be assured, any links I give are safe

----------------------------------------------------------------------------------------

Download and Run RSIT

  • Please download Random's System Information Tool by random/random from here and save it to your desktop.

  • Double click on RSIT.exe to run RSIT.

  • Click Continue at the disclaimer screen.

  • Once it has finished, two logs will open:

    • log.txt will be opened maximized.

    • info.txt will be opened minimized.

    [*]Please post the contents of both log.txt and info.txt.

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Katana

thank you so much for the help!

below are the contents of the reports you requested.

the first one is the info.txt and the second one is the log.txt

Thanks, Andy

info.txt logfile of random's system information tool 1.05 2009-01-17 16:12:26

======Uninstall list======

-->D:\PROGRA~1\Yahoo!\Common\UNYT_W~1.EXE

-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 D:\WINDOWS\INF\PCHealth.inf

Actual Keylogger 2.3-->"D:\Program Files\AKProg\unins000.exe"

Ad-Aware-->MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}

Adobe Anchor Service CS3-->MsiExec.exe /I{90176341-0A8B-4CCC-A78D-F862228A6B95}

Adobe Asset Services CS3-->MsiExec.exe /I{6FF5DD7A-FE28-4439-B8CF-1E9AF4EA0A61}

Adobe Bridge CS3-->MsiExec.exe /I{9C9824D9-9000-4373-A6A5-D0E5D4831394}

Adobe Bridge Start Meeting-->MsiExec.exe /I{08B32819-6EEF-4057-AEDA-5AB681A36A23}

Adobe Camera Raw 4.0-->MsiExec.exe /I{B3BF6689-A81D-40D8-9A86-4AC4ACD9FC1C}

Adobe CMaps-->MsiExec.exe /I{A2B242BD-FF8D-4840-9DAA-9170EABEC59C}

Adobe Color - Photoshop Specific-->MsiExec.exe /I{A2D81E70-2A98-4A08-A628-94388B063C5E}

Adobe Color Common Settings-->D:\Program Files\Common Files\Adobe\Installers\6c8e2cb4fd241c55406016127a6ab2e\Setup.exe

Adobe Color Common Settings-->MsiExec.exe /I{6D4AC5A4-4CF9-4F90-8111-B9B53CE257BF}

Adobe Color EU Extra Settings-->MsiExec.exe /I{51846830-E7B2-4218-8968-B77F0FF475B8}

Adobe Color JA Extra Settings-->MsiExec.exe /I{DD7DB3C5-6FA3-4FA3-8A71-C2F2940EB029}

Adobe Color NA Recommended Settings-->MsiExec.exe /I{95655ED4-7CA5-46DF-907F-7144877A32E5}

Adobe Default Language CS3-->MsiExec.exe /I{B9B35331-B7E4-4E5C-BF4C-7BC87856124D}

Adobe Device Central CS3-->MsiExec.exe /I{8D2BA474-F406-4710-9AE4-D4F22D21F0DD}

Adobe ExtendScript Toolkit 2-->D:\Program Files\Common Files\Adobe\Installers\3e054d2218e7aa282c2369d939e58ff\Setup.exe

Adobe ExtendScript Toolkit 2-->MsiExec.exe /I{24D7346D-D4B4-45E8-98EA-75EC14B42DD8}

Adobe Flash Player ActiveX-->D:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe

Adobe Fonts All-->MsiExec.exe /I{6ABE0BEE-D572-4FE8-B434-9E72A289431B}

Adobe Help Viewer CS3-->MsiExec.exe /I{04AF207D-9A77-465A-8B76-991F6AB66245}

Adobe Linguistics CS3-->MsiExec.exe /I{54793AA1-5001-42F4-ABB6-C364617C6078}

Adobe PDF Library Files-->MsiExec.exe /I{D2559B88-CC9D-4B48-81BB-F492BAA9C48C}

Adobe Photoshop CS3-->D:\Program Files\Common Files\Adobe\Installers\2ac78060bc5856b0c1cf873bb919b58\Setup.exe

Adobe Photoshop CS3-->MsiExec.exe /I{0046FA01-C5B9-4985-BACB-398DC480FC05}

Adobe Reader 8.1.2-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}

Adobe Setup-->MsiExec.exe /I{64C1FA9A-FA94-4B6E-B3E4-8573738E4AD1}

Adobe Setup-->MsiExec.exe /I{B3C02EC1-A7B0-4987-9A43-8789426AAA7D}

Adobe Setup-->MsiExec.exe /I{D1BB4446-AE9C-4256-9A7F-4D46604D2462}

Adobe Stock Photos CS3-->MsiExec.exe /I{29E5EA97-5F74-4A57-B8B2-D4F169117183}

Adobe Type Support-->MsiExec.exe /I{8E6808E2-613D-4FCD-81A2-6C8FA8E03312}

Adobe Update Manager CS3-->MsiExec.exe /I{E69AE897-9E0B-485C-8552-7841F48D42D8}

Adobe Version Cue CS3 Client-->MsiExec.exe /I{D0DFF92A-492E-4C40-B862-A74A173C25C5}

Adobe WinSoft Linguistics Plugin-->MsiExec.exe /I{184CE391-7E0E-4C63-9935-D7A10EDFD3C6}

Adobe XMP Panels CS3-->MsiExec.exe /I{802771A9-A856-4A41-ACF7-1450E523C923}

BookSmart

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Step 1

Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform full scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

----------------------------------------------------------- -----------------------------------------------------------

Step 2

Download and Run ComboFix (by sUBs)

Please visit this webpage for instructions for downloading and running ComboFix:

Bleeping Computer ComboFix Tutorial

  • You must download it to and run it from your Desktop
  • Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
  • Double click combofix.exe & follow the prompts.
  • When finished, it will produce a log. Please save that log to post in your next reply
  • Re-enable all the programs that were disabled during the running of ComboFix..

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.

This tool is not a toy and not for everyday use.

ComboFix SHOULD NOT be used unless requested by a forum helper

----------------------------------------------------------- -----------------------------------------------------------

Step 3

Kaspersky Online Scanner .

Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal

NOTE:- This scan is best done from IE (Internet Explorer)

NOTE:- Vista users should start IE by Start(Vista Orb) >> Internet Explorer >> Right-Click Run As Admin

Go Here http://www.kaspersky.com/kos/eng/partner/d...kavwebscan.html

Read the Requirements and limitations before you click Accept.

Once the database has downloaded, click My Computer in the left pane

Now go and put the kettle on !

When the scan has completed, click Save Report As...

Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)

Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.

**Note**

To optimize scanning time and produce a more sensible report for review:

  • Close any open programs.
  • Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.

Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.

----------------------------------------------------------- -----------------------------------------------------------

Step 4

Logs/Information to Post in Reply

Please post the following logs/Information in your reply

  • MalwareBytes Log
  • Combofix Log
  • Kaspersky Log
  • How are things running now ?

----------------------------------------------------------- -----------------------------------------------------------

Additional Notes

Your Java and Adobe is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please follow these steps to remove older version Java and Adobe components and update.

Updating Java:

  • Download the latest version of Java Runtime Environment (JRE) 6u11 from http://java.sun.com/javase/downloads/index.jsp
  • Scroll down to where it says "The Java Runtime Environment (JRE) 6 update 11 allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.

Update Adobe Acrobat Reader

Adobe Reader is a large program and uses unnecessary space.

If you prefer a smaller program you can get Foxit 3.0 from http://www.foxitsoftware.com/pdf/rd_intro.php << Recommended

  • Please go to this link Adobe Acrobat Reader Download Link
  • Cllick Download
  • On the right Untick Adobe Phototshop Album Starter Edition if you do not wish to include this in the installation.
  • Click the Continue button
  • Click Run, and click Run again
  • Next click the Install Now button and follow the on screen prompts

Now close all windows, including your browser.

Double click on the Java installation that you downloaded and follow the prompts.

Remove Programs

Now click Start---Control Panel. Double click Add or Remove Programs. If any of the following programs are listed there,

click on the program to highlight it, and click on remove.

[*]Adobe Reader 8.1.2

Java

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  • Root Admin

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

The fixes and advice in this thread are for this machine only. Do not apply the instructions from this thread to your own machine. Please start a new thread describing your issue and someone will be along to assist you.

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