Jump to content

I'm infected!

petbluedragon
 Share

Recommended Posts

petbluedragon

petbluedragon

Posted
  • Author
Posted

Hi and welcome to Malwarebytes.

In the future, please post all logs directly into your reply instead of attaching them unless otherwise indicated. With that said, please update MBAM, run a Quick Scan, and post its log.

Next, run DDS again and post DDS.txt directly in your reply.

Sorry about that. I can't install MBAM on the computer. It won't actually let me install anything. Not even as the administrator.

Here is the DDS.txt that I just ran:

.

DDS (Ver_2011-08-26.01) - NTFSAMD64 MINIMAL

Internet Explorer: 9.0.8112.16421

Run by Test at 18:54:45 on 2011-11-01

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4044.3094 [GMT -5:00]

.

AV: SymantecAntiVirus *Disabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: SymantecAntiVirus *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}

.

============== Running Processes ===============

.

C:\windows\system32\wininit.exe

C:\windows\system32\lsm.exe

C:\windows\system32\svchost.exe -k DcomLaunch

C:\windows\system32\svchost.exe -k RPCSS

C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\windows\system32\svchost.exe -k netsvcs

C:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted

C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe

C:\windows\system32\svchost.exe -k NetworkService

C:\Program Files (x86)\Symantec AntiVirus\Rtvscan.exe

C:\windows\Explorer.EXE

C:\windows\system32\ctfmon.exe

C:\windows\helppane.exe

C:\windows\system32\DllHost.exe

C:\windows\SysWOW64\cmd.exe

C:\windows\system32\conhost.exe

C:\windows\SysWOW64\cscript.exe

C:\windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://start.toshiba.com/?cid=C001B2Y

uDefault_Page_URL = hxxp://start.toshiba.com/?cid=C001B2Y

uInternet Settings,ProxyOverride = <local>

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~3\Office14\GROOVEEX.DLL

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll

BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~3\Office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60

mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"

mRun: [vptray] C:\PROGRA~2\SYMANT~1\VPTray.exe

mRun: [nFEDeRLYbhvow.exe] C:\ProgramData\nFEDeRLYbhvow.exe

StartupFolder: C:\Users\Test\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\BESTBU~1.LNK - C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe

mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)

mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

mPolicies-system: DisableTaskMgr = 1 (0x1)

dPolicies-system: DisableTaskMgr = 1 (0x1)

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

TCP: DhcpNameServer = 68.87.77.134 68.87.72.134

TCP: Interfaces\{2E92F091-7CF9-4276-B28F-BE5CD05A0EBF} : DhcpNameServer = 128.101.101.101 134.84.84.84

TCP: Interfaces\{FA3530ED-77AE-4BAB-9C81-2E0B83A258A8} : DhcpNameServer = 68.87.77.134 68.87.72.134

TCP: Interfaces\{FA3530ED-77AE-4BAB-9C81-2E0B83A258A8}\34869607F647C656D274 : DhcpNameServer = 192.168.20.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~3\Office14\GROOVEEX.DLL

BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO-X64: AcroIEHelperStub - No File

BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll

BHO-X64: Symantec NCO BHO - No File

BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL

BHO-X64: Symantec Intrusion Prevention - No File

BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~3\Office14\GROOVEEX.DLL

BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll

BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~3\Office14\URLREDIR.DLL

BHO-X64: URLRedirectionBHO - No File

BHO-X64: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO-X64: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll

TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll

TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

mRun-x64: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60

mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun-x64: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices

mRun-x64: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"

mRun-x64: [vptray] C:\PROGRA~2\SYMANT~1\VPTray.exe

mRun-x64: [nFEDeRLYbhvow.exe] C:\ProgramData\nFEDeRLYbhvow.exe

SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~3\Office14\GROOVEEX.DLL

.

============= SERVICES / DRIVERS ===============

.

R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\system32\DRIVERS\tos_sps64.sys --> C:\windows\system32\DRIVERS\tos_sps64.sys [?]

R2 Symantec AntiVirus;Symantec AntiVirus;C:\Program Files (x86)\Symantec AntiVirus\Rtvscan.exe [2009-9-16 1961768]

R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\system32\DRIVERS\TVALZFL.sys --> C:\windows\system32\DRIVERS\TVALZFL.sys [?]

R3 MEIx64;Intel® Management Engine Interface;C:\windows\system32\DRIVERS\HECIx64.sys --> C:\windows\system32\DRIVERS\HECIx64.sys [?]

R3 QIOMem;Generic IO & Memory Access;C:\windows\system32\DRIVERS\QIOMem.sys --> C:\windows\system32\DRIVERS\QIOMem.sys [?]

S1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-7-3 136176]

S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\Toshiba\TECO\TecoService.exe [2011-3-2 266680]

S2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-7-3 2656280]

S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-10-26 136824]

S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-7-3 136176]

S3 IntcDAud;Intel® Display Audio;C:\windows\system32\DRIVERS\IntcDAud.sys --> C:\windows\system32\DRIVERS\IntcDAud.sys [?]

S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\system32\DRIVERS\L1C62x64.sys --> C:\windows\system32\DRIVERS\L1C62x64.sys [?]

S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-3-25 30969208]

S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]

S3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]

S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]

S3 RSUSBVSTOR;RTSUVSTOR.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RTSUVSTOR.sys --> C:\windows\system32\Drivers\RTSUVSTOR.sys [?]

S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\system32\DRIVERS\rtl8192Ce.sys --> C:\windows\system32\DRIVERS\rtl8192Ce.sys [?]

S3 SrvHsfHDA;SrvHsfHDA;C:\windows\system32\DRIVERS\VSTAZL6.SYS --> C:\windows\system32\DRIVERS\VSTAZL6.SYS [?]

S3 SrvHsfV92;SrvHsfV92;C:\windows\system32\DRIVERS\VSTDPV6.SYS --> C:\windows\system32\DRIVERS\VSTDPV6.SYS [?]

S3 SrvHsfWinac;SrvHsfWinac;C:\windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\windows\system32\DRIVERS\VSTCNXT6.SYS [?]

S3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-7-3 54136]

S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\Toshiba\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-12-8 137632]

S3 TPCHSrv;TPCH Service;C:\Program Files\Toshiba\TPHM\TPCHSrv.exe [2010-12-20 822704]

S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys --> C:\windows\system32\drivers\tsusbflt.sys [?]

S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\system32\drivers\TsUsbGD.sys --> C:\windows\system32\drivers\TsUsbGD.sys [?]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]

S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]

.

=============== Created Last 30 ================

.

2011-10-31 00:05:12 -------- d-----w- C:\Users\Test\AppData\Local\TOSHIBA

2011-10-31 00:05:12 -------- d-----w- C:\Users\Test\AppData\Local\Symantec

2011-10-31 00:04:49 -------- d-----w- C:\Users\Test\AppData\Local\VirtualStore

2011-10-30 23:06:21 -------- d-----w- C:\Users\Test\AppData\Roaming\Malwarebytes

2011-10-27 00:34:10 322960 ---ha-w- C:\ProgramData\6DSS92c31Apgjk.exe

2011-10-27 00:18:29 397200 ---ha-w- C:\ProgramData\nFEDeRLYbhvow.exe

2011-10-22 23:10:33 -------- d--h--w- C:\ProgramData\Malwarebytes

2011-10-22 23:10:30 25416 ----a-w- C:\windows\System32\drivers\mbam.sys

2011-10-22 23:10:29 -------- d--h--w- C:\Program Files (x86)\Malwarebytes' Anti-Malware

2011-10-19 20:53:08 172080 ----a-w- C:\windows\System32\drivers\SYMEVENT64x86.SYS

2011-10-19 20:53:07 -------- d--h--w- C:\Program Files\Symantec

2011-10-19 20:52:58 -------- d--h--w- C:\Program Files\Common Files\Symantec Shared

2011-10-19 20:52:55 -------- d--h--w- C:\Program Files (x86)\Symantec AntiVirus

2011-10-19 20:30:45 -------- d-sh--w- C:\$RECYCLE.BIN

2011-10-19 20:14:32 -------- d--h--w- C:\ProgramData\Toshiba Book Place

2011-10-19 20:14:18 98816 ---ha-w- C:\windows\sed.exe

2011-10-19 20:14:18 518144 ---ha-w- C:\windows\SWREG.exe

2011-10-19 20:14:18 256000 ---ha-w- C:\windows\PEV.exe

2011-10-19 20:14:18 208896 ---ha-w- C:\windows\MBR.exe

2011-10-19 20:14:10 -------- d--h--w- C:\ComboFix

2011-10-18 16:25:26 9049936 ---ha-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{D8527372-A237-4EDC-8C17-C8E79B5E5E76}\mpengine.dll

2011-10-18 14:22:22 -------- d-sh--w- C:\windows\SysWow64\%APPDATA%

2011-10-18 14:18:25 20480 ---ha-w- C:\windows\svchost.exe

2011-10-12 18:28:36 3138048 ----a-w- C:\windows\System32\win32k.sys

2011-10-12 18:26:18 75776 ----a-w- C:\windows\SysWow64\psisrndr.ax

2011-10-12 18:26:18 613888 ----a-w- C:\windows\System32\psisdecd.dll

2011-10-12 18:26:18 465408 ----a-w- C:\windows\SysWow64\psisdecd.dll

2011-10-12 18:26:18 108032 ----a-w- C:\windows\System32\psisrndr.ax

2011-10-12 18:25:04 861696 ----a-w- C:\windows\System32\oleaut32.dll

2011-10-12 18:25:04 571904 ----a-w- C:\windows\SysWow64\oleaut32.dll

2011-10-12 18:25:04 331776 ----a-w- C:\windows\System32\oleacc.dll

2011-10-12 18:25:04 233472 ----a-w- C:\windows\SysWow64\oleacc.dll

.

==================== Find3M ====================

.

.

============= FINISH: 18:56:17.14 ===============

Link to post
Share on other sites
  • Staff
screen317

screen317

Posted
  • Staff
Posted

Hi,

  • Download the file TDSSKiller.zip and extract it into a folder on the infected PC.
  • Execute the file TDSSKiller.exe by double-clicking on it.
  • Wait for the scan and disinfection process to be over.
  • When its work is over, the utility prompts for a reboot to complete the disinfection.

By default, the utility outputs runtime log into the system disk root directory (the disk where the operating system is installed, C:\ as a rule).

The log is like UtilityName.Version_Date_Time_log.txt.

for example, C:\TDSSKiller.2.2.0_20.12.2009_15.31.43_log.txt.

Please post that log here.

Please update MBAM, run a Quick Scan, and post its log.

Next, please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new DDS log so we may continue cleaning the system.

-screen317

Link to post
Share on other sites
  • 2 weeks later...
  • Staff
screen317

screen317

Posted
  • Staff
Posted

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Link to post
Share on other sites
Guest
This topic is now closed to further replies.
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.