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MSE fighting with MBAM?


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Microsoft's Security Essentials pops up during MBAM scan.

My wife's computer seemed to be infected with something because tonight it sent out a spam email to multiple folks on her mail list. I removed the most recent software installed (youtube downloader spigot.com) and then to be safe I downloaded and installed Malwarebytes. While running the MBAM scan, MSE pops up a severe warning pointing to a %user\appdata\local\temp directory with the following two files in it: ah crap, now there's only the one (I've done this a dozen times) typing this on different computer while I run hers to get the error. The file now is "Trojan:Java/Mesdeh". There was another one, but it seems to be gone. MBAM found two adware agents, which were quarantined and have since been deleted. Re-running the MBAM scan, the same Mesdeh threat shows up in MSE.

Any ideas?

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Hello carpedatum: :welcome:

You might wish to start by checking for exclusion entries in MSE & MBAM:

Set Exclusions for Malwarebytes' Anti-Malware in Microsoft Security Essentials on 32 bit Windows Versions:

  1. Open Microsoft Security Essentials and click on Settings at the top
  2. Click on Excluded processes on the left
  3. Click on the Browse... button
  4. Click on the + next to your primary hard drive (usually C:)
  5. Click on the + next to Program Files
  6. Click on the + next to Malwarebytes' Anti-Malware
  7. Click once on mbam.exe and click on OK
  8. Repeat steps 3-7 for the following files:
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
    • C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

[*]Click on the Add button

[*]Click on Save at the bottom and click Continue if prompted

[*]Close Microsoft Security Essentials

Set Exclusions for Malwarebytes' Anti-Malware in Microsoft Security Essentials on 64 bit Windows Versions:

  1. Open Microsoft Security Essentials and click on Settings at the top
  2. Click on Excluded processes on the left
  3. Click on the Browse... button
  4. Click on the + next to your primary hard drive (usually C:)
  5. Click on the + next to Program Files (x86)
  6. Click on the + next to Malwarebytes' Anti-Malware
  7. Click once on mbam.exe and click on OK
  8. Repeat steps 3-7 for the following files:
    • C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    • C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

[*]Click on the Add button

[*]Click on Save at the bottom and click Continue if prompted

[*]Close Microsoft Security Essentials

Set Exclusions for Microsoft Security Essentials in Malwarebytes' Anti-Malware:

  • Open Malwarebytes' Anti-Malware and click on the Ignore List tab
  • Click the Add button on the lower left
  • In the small browse window that opens, navigate to C:\Program Files and click once on Microsoft Security Essentials and click OK
  • Close Malwarebytes' Anti-Malware

Set Exclusions for Microsoft Security Essentials 2.x in Malwarebytes' Anti-Malware:

  • Open Malwarebytes' Anti-Malware and click on the Ignore List tab
  • Click the Add button on the lower left
  • In the small browse window that opens, navigate to C:\Program Files and click once on Microsoft Security Client and click OK
  • Close Malwarebytes' Anti-Malware

Please let us know if this helped.

Please use the "ADD REPLY" Add-Reply.png button instead of other ones when you start replying. :)

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