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Disabled.Cryptsvc virus


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I'm having problems using System Restore, so I ran MWB scan and found one infected registry data item, "Disabled.Cryptsvc." I selected it, clicked 'remove selected items' and now virtually none of the computer services work... no internet connection, themes changed to basic (can't change back}, can't set screen brightness or power options, "RPC Server Not Available," etc. System Restore doesn't work: "Volume Shadow Copy service used by System Restore is not working," and more...

Do have any options other than to re-install W7?

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  • Staff

Greetings :)

We don't work on malware removal in this part of the forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then create a NEW topic here.

One of the expert helpers there will give you one on one assistance when one becomes available.

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If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

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Thank you :)

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