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Virus caused status items/desktop items to disappear


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I am running Windows Vista. I had a virus that caused numerous pop-up windows to tell me there was something wrong with my hard drive. I closed them (not clicking OK or cancel) and ran MalWareBytes. It found and fixed half a dozen viruses/trojans. I also went into Windows Explorer and set the option to show hidden files. However, there are still links missing from my Start menu and icons missing from my desktop.

I have run DDS.scr and will attach DDS.txt and Attach.txt.

DDS.txt

Attach.txt

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Hi again, if unhide didn't do the trick, it may mean the files are gone, in which case your only option is to manually recreate the startup items unfortunately.

COMBOFIX

---------------

Please download ComboFix from one of these locations:


Bleepingcomputer
ForoSpyware

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Query_RC.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

RC_successful.gif

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

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  • 2 weeks later...

Hi again,

CF-SCRIPT

-------------

We need to execute a CF-script.

  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click Start > Run and in the box that opens type notepad and press enter. Copy/paste the text in the codebox below into it:


File::
c:\programdata\ycwr.exe
c:\programdata\xdwh.exe
c:\programdata\obff.exe
c:\programdata\hedb.exe

Save this as CFScript.txt, in the same location as ComboFix.exe

CFScriptB-4.gif

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

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  • 2 weeks later...
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