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Google redirect, no antivirus software working


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Thanks in advance for any help you're able to provide!

I'm unable to run any antivirus software. They all shutdown before completion and when I try to open them again, I get an error message stating "windows cannot access the specified device, path or file. You may not have the appropriate permissions to access them." I'm also having other strange symptoms like my "local" folder automatically opening on startup. Windows defender keeps asking if I want to block or unblock certain processes randomly.

I've gone through all of the workarounds listed on this site as well. No luck.

I'm at my rope's end!

Here are my DDS logs:

DDS (Ver_10-03-17.01) - NTFSx86

Run by Andrea at 11:06:32.61 on Sun 10/16/2011

Internet Explorer: 8.0.6001.19088 BrowserJavaVersion: 1.6.0_20

Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3070.1550 [GMT -5:00]

SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}

SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\1964427144:2000218506.exe

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\ProgramData\EPSON\EPW!3 SSRP\E_S40ST7.EXE

C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RP7.EXE

c:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Motive\McciCMService.exe

C:\Program Files\SWiSH Studio2\burner\nmsaccessu.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files\Verizon\VSP\ServicepointService.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\DRIVERS\xaudio.exe

C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

C:\Windows\system32\WUDFHost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\hp\support\hpsysdrv.exe

C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe

C:\Windows\RtHDVCpl.exe

C:\Windows\System32\rundll32.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files\Verizon\VSP\VerizonServicepoint.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\AIM\aim.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\NETGEAR\WPN111 Configuration Utility\wpn111.exe

C:\Users\Andrea\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Windows\System32\rundll32.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\NETGEAR\WG111v2\WG111v2.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\ehome\ehmsas.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\hp\kbd\kbd.exe

C:\Windows\system32\sdclt.exe

C:\Windows\system32\svchost.exe -k SDRSVC

C:\Program Files\Verizon\VSP\VerizonServicepointComHandler.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Users\Andrea\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://wapp.verizon.net/bookmarks/bmredir.asp?region=all&bw=fiber&cd=7.0unattached&bm=ho_central

uSearch Page = hxxp://www.google.com

uDefault_Page_URL = hxxp://www.msn.com

mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=desktop

mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=desktop

uInternet Settings,ProxyServer = http=127.0.0.1:55758

uInternet Settings,ProxyOverride = <local>;*.local

uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll

uURLSearchHooks: H - No File

mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll

uWinlogon: SHELL=c:\users\andrea\appdata\local\88c71675\X

uWindows: Load=c:\users\andrea\appdata\Local

BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll

BHO: StumbleUpon Launcher: {145b29f4-a56b-4b90-bbac-45784ebebbb7} - c:\program files\stumbleupon\StumbleUponIEBar.dll

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File

BHO: DebugBar BHO: {69fc0024-10eb-480a-bbf2-3bf4e78e17b1} - c:\program files\core services\debugbar\DebugInfoBar.dll

BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll

BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll

BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll

BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll

TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll

TB: StumbleUpon Toolbar: {5093eb4c-3e93-40ab-9266-b607ba87bdc8} - c:\program files\stumbleupon\StumbleUponIEBar.dll

TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll

TB: DebugBar: {3e1201f4-1707-409f-bb45-a5f192381da0} - c:\program files\core services\debugbar\DebugToolBar.dll

TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll

TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File

TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File

TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [MsnMsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background

uRun: [AdobeBridge]

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

uRun: [Aim] "c:\program files\aim\aim.exe" /d locale=en-US

uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"

uRun: [Google Update] "c:\users\andrea\appdata\local\google\update\GoogleUpdate.exe" /c

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [sUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe

uRun: [Reminder] c:\program files\microsoft money\system\reminder.exe

uRun: [EPSON Stylus NX200 Series (Copy 1)] c:\windows\system32\spool\drivers\w32x86\3\e_fatiefa.exe /fu "c:\windows\temp\E_SCC9.tmp" /EF "HKCU"

uRun: [qvvlhpuo] c:\users\andrea\appdata\local\temp\welmppsjj\radwljcuerb.exe

uRun: [RegistryBooster] "c:\program files\uniblue\registrybooster\launcher.exe" delay 20000

mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe

mRun: [KBD] c:\hp\kbd\KbdStub.EXE

mRun: [OsdMaestro] "c:\program files\hewlett-packard\on-screen osd indicator\OSD.exe"

mRun: [RtHDVCpl] RtHDVCpl.exe

mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin

mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit

mRun: [brStsWnd] c:\program files\brownie\BrstsWnd.exe Autorun

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [VerizonServicepoint.exe] "c:\program files\verizon\vsp\VerizonServicepoint.exe" /AUTORUN

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe

mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW

StartupFolder: c:\users\andrea\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\andrea\appdata\roaming\dropbox\bin\Dropbox.exe

StartupFolder: c:\users\andrea\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\netgea~1.lnk - c:\program files\common files\VistaRunApp.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\netgea~2.lnk - c:\program files\netgear\wpn111 configuration utility\wpn111.exe

uPolicies-explorer: HideSCAHealth = 1 (0x1)

mPolicies-system: EnableLUA = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html

IE: StumbleUpon PhotoBlog It! - StumbleUponIEBar.dll/blogimage

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL

LSP: c:\windows\system32\wpclsp.dll

LSP: mswsock.dll

DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://a1540.g.akamai.net/7/1540/52/20070711/qtinstall.info.apple.com/qtactivex/qtplugin.cab

DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab

DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo.walgreens.com/WalgreensActivia.cab

DPF: {413D6754-BFD4-47FE-9346-319559290BFA} - hxxps://www.webpcfos.com/webpcfos/websabre/HTEweb_v.cab

DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.1.cab

DPF: {49232000-16E4-426C-A231-62846947304B} - hxxp://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab

DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab

DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab

DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} - hxxps://accounting.quickbooks.com/c1/v21.123/qboax10.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab

DPF: {CAFEEFAC-0014-0002-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.6.cab

Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL

SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\users\andrea\appdata\roaming\mozilla\firefox\profiles\78ty3bay.default user\

FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com

FF - prefs.js: network.proxy.type - 0

FF - plugin: c:\program files\google\update\1.3.21.65\npGoogleUpdate3.dll

FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll

FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll

FF - plugin: c:\program files\mozilla firefox\plugins\NPcol400.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npican.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll

FF - plugin: c:\program files\mozilla firefox\plugins\nptgeqplugin.dll

FF - plugin: c:\program files\verizon\vsp\nprpspa.dll

FF - plugin: c:\users\andrea\appdata\local\google\update\1.3.21.69\npGoogleUpdate3.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

FF - HiddenExtension: XULRunner: {0317DC5A-281C-40C3-A47B-AB188FD7B359} - c:\users\andrea\appdata\local\{0317DC5A-281C-40C3-A47B-AB188FD7B359}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 szkg5;szkg5;c:\windows\system32\drivers\SZKG.sys [2011-9-26 61328]

R0 szkgfs;szkgfs;c:\windows\system32\drivers\SZKGFS.sys [2011-8-16 59080]

R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2009-4-11 1153368]

R2 ServicepointService;ServicepointService;c:\program files\verizon\vsp\ServicepointService.exe [2011-2-22 689464]

R3 RTL8187;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter Vista Driver;c:\windows\system32\drivers\wg111v2.sys [2007-2-9 213216]

R4 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-10-13 41272]

S0 is3srv;is3srv;c:\windows\system32\drivers\is3srv.sys [2011-9-26 61328]

S2 !SASCORE;SAS Core Service;"c:\program files\superantispyware\sascore.exe" --> c:\program files\superantispyware\SASCORE.EXE [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-4 135664]

S3 ATHFMWDL;NETGEAR WPN111 Bootloader driver;c:\windows\system32\drivers\athwpn.sys [2008-9-15 43392]

S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-4 135664]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

S3 WPN111;Wireless USB 2.0 Adapter with RangeMax Service;c:\windows\system32\drivers\WPN111.sys [2008-9-15 286720]

=============== Created Last 30 ================

2011-10-16 14:45:03 22216 ----a-w- c:\windows\system32\drivers\mbam.sys

2011-10-16 14:45:03 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

2011-10-15 20:15:49 0 d-----w- c:\program files\STOPzilla!

2011-10-15 20:15:48 0 d-----w- c:\programdata\STOPzilla!

2011-10-15 20:15:48 0 d-----w- c:\program files\common files\iS3

2011-10-15 13:51:56 0 d-----w- c:\program files\ESET

2011-10-14 22:54:24 546256 ----a-r- c:\windows\system32\SZComp5.dll

2011-10-14 22:54:24 480720 ----a-r- c:\windows\system32\SZBase5.dll

2011-10-14 22:54:24 28624 ----a-r- c:\windows\system32\IS3XDat5.dll

2011-10-14 22:54:24 22992 ----a-r- c:\windows\system32\SZIO5.dll

2011-10-14 22:54:24 132560 ----a-r- c:\windows\system32\IS3HTUI5.dll

2011-10-14 22:54:22 99792 ----a-r- c:\windows\system32\IS3Svc5.dll

2011-10-14 22:54:22 738768 ----a-r- c:\windows\system32\IS3Base5.dll

2011-10-14 22:54:22 67024 ----a-r- c:\windows\system32\IS3Hks5.dll

2011-10-14 22:54:22 456144 ----a-r- c:\windows\system32\IS3DBA5.dll

2011-10-14 22:54:22 390608 ----a-r- c:\windows\system32\IS3UI5.dll

2011-10-14 22:54:22 230864 ----a-r- c:\windows\system32\IS3Win325.dll

2011-10-14 22:54:22 103888 ----a-r- c:\windows\system32\IS3Inet5.dll

2011-10-14 18:12:51 0 d-----w- c:\program files\common files\PC Tools

2011-10-14 18:12:50 0 d-----w- c:\program files\PC Tools Security

2011-10-14 13:07:50 48016 --sha-w- c:\windows\system32\c_34752.nl_

2011-10-14 00:24:55 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2011-10-10 14:45:49 0 --sha-w- c:\windows\{2521BB91-29B1-4d7e-9137-AC9875D77735}

2011-10-10 14:45:28 0 ----a-w- c:\windows\1964427144

2011-09-26 17:21:00 61328 ----a-r- c:\windows\system32\drivers\SZKG.sys

2011-09-26 17:21:00 61328 ----a-r- c:\windows\system32\drivers\is3srv.sys

2011-09-25 23:42:09 0 d-----w- c:\users\andrea\appdata\roaming\qRYXwjUUVlItPy1

2011-09-25 23:42:08 0 d-----w- c:\users\andrea\appdata\roaming\knnFpmH5sJ7

2011-09-24 00:54:05 0 d-----w- c:\programdata\WindowsSearch

==================== Find3M ====================

2011-10-15 13:43:45 35384 ----a-w- c:\windows\system32\drivers\kbdclass.sys

2011-10-14 20:15:17 35840 ----a-w- c:\windows\system32\drivers\netbios.sys

2011-10-14 13:07:03 184320 ----a-w- c:\windows\system32\drivers\netbt.sys

2011-09-26 18:55:10 77872 ----a-w- c:\windows\fonts\Zapfino Linotype One.ttf

2011-07-22 15:33:33 51200 ----a-w- c:\windows\inf\infpub.dat

2011-07-22 15:33:33 143360 ----a-w- c:\windows\inf\infstrng.dat

2011-07-22 15:33:31 86016 ----a-w- c:\windows\inf\infstor.dat

2009-04-03 22:42:16 174 --sha-w- c:\program files\desktop.ini

2009-04-03 22:08:53 665600 ----a-w- c:\windows\inf\drvindex.dat

2007-01-06 13:09:26 208896 ----a-w- c:\program files\common files\VistaRunApp.exe

2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat

2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat

2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat

2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat

2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat

2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat

2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat

2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat

2011-06-15 20:16:08 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\cookies\index.dat

2011-06-15 20:16:08 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\history\history.ie5\index.dat

2011-06-15 20:16:08 32768 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\temp\temporary internet files\content.ie5\index.dat

2011-01-12 09:47:24 262144 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat

2011-05-11 20:12:00 262144 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat

2007-07-23 15:52:39 22 --sha-w- c:\windows\sminst\HPCD.sys

2010-11-11 15:56:04 16384 --sha-w- c:\windows\temp\cookies\index.dat

2010-11-11 15:56:04 32768 --sha-w- c:\windows\temp\history\history.ie5\index.dat

2010-11-11 15:56:04 32768 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 11:07:40.25 ===============

Attach.txt:

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft® Windows Vista™ Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 5/6/2007 10:57:03 PM

System Uptime: 10/15/2011 3:32:41 PM (20 hours ago)

Motherboard: ECS | | Nettle2

Processor: AMD Athlon 64 X2 Dual Core Processor 5000+ | Socket M2 | 2600/201mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 364 GiB total, 236.849 GiB free.

D: is FIXED (NTFS) - 9 GiB total, 0.707 GiB free.

E: is CDROM ()

F: is Removable

G: is Removable

H: is Removable

I: is Removable

K: is FIXED (FAT32) - 466 GiB total, 357.157 GiB free.

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1522: 10/15/2011 3:14:55 PM - Installed STOPzilla. Available with Windows Installer version 1.2 and later.

==== Installed Programs ======================

Update for Microsoft Office 2007 (KB2508958)

Activation Assistant for the 2007 Microsoft Office suites

Adobe AIR

Adobe Anchor Service CS3

Adobe Anchor Service CS4

Adobe Asset Services CS3

Adobe Bridge CS3

Adobe Bridge CS4

Adobe Bridge Start Meeting

Adobe Camera Raw 4.0

Adobe CMaps CS4

Adobe Color - Photoshop Specific CS4

Adobe Color EU Extra Settings CS4

Adobe Color JA Extra Settings CS4

Adobe Color NA Recommended Settings CS4

Adobe Color Video Profiles CS CS4

Adobe Contribute CS3

Adobe CS4 American English Speech Analysis Models

Adobe CSI CS4

Adobe Default Language CS4

Adobe Device Central CS4

Adobe Dreamweaver CS4

Adobe Drive CS4

Adobe Dynamiclink Support

Adobe Encore CS4

Adobe Encore CS4 Codecs

Adobe ExtendScript Toolkit 2

Adobe ExtendScript Toolkit CS4

Adobe Extension Manager CS4

Adobe Fireworks CS4

Adobe Flash CS4

Adobe Flash CS4 Extension - Flash Lite STI en

Adobe Flash CS4 Professional

Adobe Flash CS4 STI-en

Adobe Flash Player 10 ActiveX

Adobe Flash Player 10 Plugin

Adobe Fonts All

Adobe Help Viewer CS3

Adobe Illustrator CS4

Adobe InDesign CS4

Adobe InDesign CS4 Application Feature Set Files (Roman)

Adobe InDesign CS4 Common Base Files

Adobe InDesign CS4 Icon Handler

Adobe Linguistics CS4

Adobe Media Encoder CS4

Adobe Media Encoder CS4 Additional Exporter

Adobe Media Encoder CS4 Dolby

Adobe Media Encoder CS4 Exporter

Adobe Media Encoder CS4 Importer

Adobe Media Player

Adobe OnLocation CS4

Adobe Output Module

Adobe PDF Library Files CS4

Adobe Photoshop 7.0.1

Adobe Photoshop CS4

Adobe Photoshop CS4 Support

Adobe Premiere Pro CS4

Adobe Premiere Pro CS4 Functional Content

Adobe Premiere Pro CS4 Third Party Content

Adobe Reader 9.4.0

Adobe Search for Help

Adobe Service Manager Extension

Adobe Setup

Adobe SGM CS4

Adobe Shockwave Player

Adobe SING CS4

Adobe SVG Viewer 3.0

Adobe Type Support CS4

Adobe Update Manager CS3

Adobe Update Manager CS4

Adobe Version Cue CS3 Client

Adobe WinSoft Linguistics Plugin

Adobe XMP Panels CS4

AdobeColorCommonSetCMYK

AdobeColorCommonSetRGB

AIM 7

AIM Toolbar

Aleks 3.14

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Audacity 1.3.12 (Unicode)

BitTorrent

Bonjour

Brother HL-2140

Citrix Program Neighborhood

Connect

CorelDRAW 10

Coupon Printer for Windows

DebugBar v5.4.1 for Internet Explorer (remove only)

Divine

DivX Setup

Download Updater (AOL LLC)

Dropbox

Enhanced Multimedia Keyboard Solution

EPSON NX200 User's Guide

EPSON Scan

EPSON Stylus NX200 Series Printer Uninstall

ESET Online Scanner v3

FileZilla Client 3.3.5.1

Google Chrome

Google Toolbar for Internet Explorer

Google Update Helper

Hardware Diagnostic Tools

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

HP Customer Experience Enhancements

HP Customer Feedback

HP Easy Setup - Frontend

hp LaserJet 1000

HP On-Screen Cap/Num/Scroll Lock Indicator

HP Photosmart Essential 2.0

HP Photosmart Essential2.5

HP Picasso Media Center Add-In

HP Product Detection

HP Total Care Advisor

HP Update

IETester v0.4.10 (remove only)

Ipswitch WS_FTP Home 2007

iTunes

Java 2 Runtime Environment, SE v1.4.2_04

Java Auto Updater

Java 6 Update 20

kuler

Lame ACM MP3 Codec

LightScribe 1.4.142.1

Macromedia Dreamweaver 8

Macromedia Extension Manager

Magic ISO Maker v5.5 (build 0281)

Malwarebytes' Anti-Malware version 1.51.2.1300

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Choice Guard

Microsoft Money 99

Microsoft Office 2007 Service Pack 2 (SP2)

Microsoft Office Excel MUI (English) 2007

Microsoft Office Home and Student 2007

Microsoft Office OneNote MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Word MUI (English) 2007

Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs

Microsoft Silverlight

Microsoft VC9 runtime libraries

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Works

Microsoft Works Setup Launcher

Mozilla Firefox 7.0.1 (x86 en-US)

MSN

MSN Toolbar

MSVCRT

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB941833)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

muvee autoProducer 6.0

My HP Games

NETGEAR WG111v2 wireless USB 2.0 adapter

NETGEAR WPN111 Smart Wizard Wireless Utility

NVIDIA Drivers

OGA Notifier 2.0.0048.0

OJOsoft Total Video Converter

PDF Settings CS4

Photoshop Camera Raw

Picture Package Music Transfer

Pixel Bender Toolkit

Prism Video File Converter

PSSWCORE

Python 2.4.3

QuickTime

RealPlayer

Realtek High Definition Audio Driver

Rhapsody

Rhapsody Player Engine

Roxio Activation Module

Roxio Creator Audio

Roxio Creator Basic v9

Roxio Creator Copy

Roxio Creator Data

Roxio Creator EasyArchive

Roxio Creator Tools

Roxio Express Labeler 3

Roxio MyDVD Basic v9

Safari

Security Update for 2007 Microsoft Office System (KB2288621)

Security Update for 2007 Microsoft Office System (KB2288931)

Security Update for 2007 Microsoft Office System (KB2345043)

Security Update for 2007 Microsoft Office System (KB2553074)

Security Update for 2007 Microsoft Office System (KB2553089)

Security Update for 2007 Microsoft Office System (KB2553090)

Security Update for 2007 Microsoft Office System (KB2584063)

Security Update for 2007 Microsoft Office System (KB969559)

Security Update for 2007 Microsoft Office System (KB976321)

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft Office Excel 2007 (KB2553073)

Security Update for Microsoft Office InfoPath 2007 (KB979441)

Security Update for Microsoft Office PowerPoint 2007 (KB2535818)

Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)

Security Update for Microsoft Office system 2007 (972581)

Security Update for Microsoft Office system 2007 (KB974234)

Security Update for Microsoft Office Visio Viewer 2007 (KB973709)

Security Update for Microsoft Office Word 2007 (KB2344993)

Soft Data Fax Modem with SmartCP

Sony Picture Utility

Spybot - Search & Destroy

STOPzilla

StumbleUpon IE Toolbar

Suite Shared Configuration CS4

SWiSH Studio2

SWiSHmax

SWiSHvideo2

SWiSHzone.com FLV Filter

Switch

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 System (KB2539530)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office OneNote 2007 (KB980729)

Update for Microsoft Office OneNote 2007 Help (KB963670)

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

VC80CRTRedist - 8.0.50727.4053

Verizon Broadband Toolbar Firefox only

Verizon Help and Support Tool

Verizon Servicepoint 3.7.44

WampServer 2.1

WavePad Uninstall

WD Diagnostics

Windows Live Call

Windows Live Communications Platform

Windows Live Essentials

Windows Live Messenger

Windows Live Sign-in Assistant

Windows Live Upload Tool

Windows Media Player Firefox Plugin

WinSCP 4.3.4

WinZip 11.1

==== Event Viewer Messages From Past Week ========

10/15/2011 8:34:32 AM, Error: Service Control Manager [7034] - The avast! Web Scanner service terminated unexpectedly. It has done this 1 time(s).

10/15/2011 8:34:32 AM, Error: Service Control Manager [7034] - The avast! Mail Scanner service terminated unexpectedly. It has done this 1 time(s).

10/15/2011 8:34:32 AM, Error: Service Control Manager [7034] - The avast! Antivirus service terminated unexpectedly. It has done this 1 time(s).

10/15/2011 3:33:41 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: i8042prt is3srv SASKUTIL

10/15/2011 3:33:40 PM, Error: Service Control Manager [7000] - The STOPzilla Service service failed to start due to the following error: Access is denied.

10/15/2011 3:33:16 PM, Error: EventLog [6008] - The previous system shutdown at 3:15:34 PM on 10/15/2011 was unexpected.

10/15/2011 3:30:42 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Reboot the machine) after the unexpected termination of the Plug and Play service, but this action failed with the following error: A system shutdown has already been scheduled.

10/15/2011 3:30:42 PM, Error: Service Control Manager [7031] - The Plug and Play service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.

10/15/2011 3:30:42 PM, Error: Service Control Manager [7031] - The DCOM Server Process Launcher service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.

10/15/2011 3:18:19 PM, Error: Service Control Manager [7034] - The STOPzilla Service service terminated unexpectedly. It has done this 1 time(s).

10/14/2011 3:24:19 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: i8042prt SASKUTIL

10/14/2011 3:24:15 PM, Error: Service Control Manager [7000] - The SAS Core Service service failed to start due to the following error: The system cannot find the file specified.

10/14/2011 3:16:18 PM, Error: Service Control Manager [7000] - The PC Tools Auxiliary Service service failed to start due to the following error: PC Tools Auxiliary Service is not a valid Win32 application.

10/14/2011 1:12:54 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}

10/13/2011 7:23:31 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: i8042prt SASDIFSV SASKUTIL spldr Wanarpv6

10/13/2011 7:23:31 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SAS Core Service service to connect.

10/13/2011 7:23:31 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

10/13/2011 7:23:31 PM, Error: Service Control Manager [7000] - The SAS Core Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

10/13/2011 7:23:11 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

10/13/2011 7:23:00 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

10/13/2011 7:22:52 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}

10/13/2011 7:22:46 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

10/13/2011 7:22:31 PM, Error: Microsoft-Windows-TerminalServices-LocalSessionManager [1048] - Terminal Service start failed. The relevant status code was This service cannot be started in Safe Mode .

10/13/2011 7:22:31 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service TermService with arguments "" in order to run the server: {F9A874B6-F8A8-4D73-B5A8-AB610816828B}

10/13/2011 7:22:31 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

10/13/2011 7:21:57 PM, Error: EventLog [6008] - The previous system shutdown at 7:19:16 PM on 10/13/2011 was unexpected.

10/13/2011 10:13:51 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the iPod Service service to connect.

10/13/2011 10:13:51 PM, Error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

10/13/2011 10:13:51 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service iPod Service with arguments "" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE}

10/13/2011 10:11:41 PM, Error: EventLog [6008] - The previous system shutdown at 10:06:59 PM on 10/13/2011 was unexpected.

10/13/2011 10:06:59 PM, Error: EventLog [6008] - The previous system shutdown at 10:00:48 PM on 10/13/2011 was unexpected.

10/13/2011 10:01:20 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: i8042prt

10/13/2011 10:01:19 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Bonjour Service service to connect.

10/13/2011 10:01:19 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.

10/13/2011 10:01:19 PM, Error: Service Control Manager [7000] - The Bonjour Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

10/13/2011 10:01:19 PM, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

10/13/2011 10:01:19 PM, Error: Service Control Manager [7000] - The adfs service failed to start due to the following error: The system cannot find the file specified.

10/13/2011 10:01:02 PM, Error: Microsoft-Windows-PrintSpooler [19] - The print spooler failed to share printer hp LaserJet 1000 (Copy 1) with shared resource name hp LaserJet 1000 (Copy 1). Error 2114. The printer cannot be used by others on the network.

10/10/2011 9:07:41 AM, Error: volsnap [14] - The shadow copies of volume C: were aborted because of an IO failure on volume C:.

==== End Of File ===========================

Again, thank you for any help you can provide!

Hi again - hate to be a bother but thought I'd bump in case it was lost in the shuffle.

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:welcome:

Whether you wish to continue with cleaning or not, you should be aware that you may have been infected by a backdoor trojan. This type of program has the ability to steal passwords and other information from your system. If you are using your computer for sensitive purposes such as internet banking then I recommend you take the following steps immediately:

  • Use another, uninfected computer to change all your internet passwords, especially ones with financial implications such as banks, paypal, ebay, etc. You should also change the passwords for any other site you use.
  • Call your bank(s), credit card company or any other institution which may be affected and advise them that your login/password or credit card information may have been stolen and ask what steps to take with regard to your account.
  • Consider what other private information could possibly have been taken from your computer and take appropriate steps
  • Removing this infection can also disable the ability to connect to the internet.

This infection can almost certainly be cleaned, but as the malware could be configured to run any program a remote attacker requires, it will be impossible to be 100% sure that the machine is clean, if this is unacceptable to you then you should consider reformatting the system partition and reinstalling Windows as this is the only 100% sure answer.

Please post back to let me know how you wish to proceed.

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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