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Im not to sure what is happening but it is hiding in the windows update app

Malwarebytes' Anti-Malware 1.51.2.1300

www.malwarebytes.org

Database version: 7943

Windows 6.1.7600

Internet Explorer 8.0.7600.16385

10/14/2011 12:01:02 AM

mbam-log-2011-10-14 (00-00-55).txt

Scan type: Quick scan

Objects scanned: 176354

Time elapsed: 1 minute(s), 56 second(s)

Memory Processes Infected: 1

Memory Modules Infected: 0

Registry Keys Infected: 3

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

c:\program files (x86)\windows nt\accessories\wuapp.exe (Backdoor.Agent) -> 1344 -> No action taken.

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv32 (Backdoor.Agent) -> No action taken.

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SafeBoot\Minimal\wuauserv32 (Backdoor.Agent) -> No action taken.

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SafeBoot\Network\wuauserv32 (Backdoor.Agent) -> No action taken.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

c:\Users\NGE\AppData\Roaming\windows nt\accessories\wuapp.exe (Backdoor.Agent) -> No action taken.

c:\program files (x86)\windows nt\accessories\wuapp.exe (Backdoor.Agent) -> No action taken.

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  • Staff

Hi and welcome to Malwarebytes.

I'm afraid I have bad news.

Your logs reveal a backdoor trojan. A backdoor severely compromises system integrity.

A compromised system may allow illicit network connections, disabling of security software, modifying critical system files and collection and transmiission of personal identifiable information without your consent.

I recommend that you disconnect this PC from the Internet immediately, and only reconnect to download any tools that are required. If you do any banking or other financial transactions on the PC or it if it contains any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. If it were on my PC I would not hesitate for a moment to do so. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

Should you decide not to follow that advice, we will of course do our best to clean the computer of any infections that we can see but, as I already stated, we can in no way guarantee it to be trustworthy.

Should you have any questions, please feel free to ask.

Let me know what you decide.

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  • Staff

Thanks for letting us know.

I highly recommend the PRO version of MBAM; with it, it's likely that this issue would have been prevented in the first place.

Now that your computer seems to be in proper working order, please take the following steps to help prevent reinfection:

1) Download and install Javacool's SpywareBlaster, which will prevent malware from being installed on your computer. A tutorial on it can be found here.

2) Go to Windows Update frequently to get all of the latest updates (security or otherwise) for Windows.

3) Make sure your programs are up to date! Older versions may contain security risks. To find out what programs need to be updated, please run Secunia's Software Inspector.

4) WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:

  • Green to go
  • Yellow for caution
  • Red to stop

WOT has an addon available for both Firefox and IE.

5) Be sure to update your Antivirus and Antispyware programs often!

Finally, please also take the time to read Tony Klein's excellent article on: So How Did I Get Infected in the First Place?

Safe surfing,

-screen317

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  • 2 weeks later...
  • Staff

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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