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"System Restore" Virus


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So I picked this "system restore" virus (not sure if that's it's actual name). But essentially you're presented with a fake Windows pop-up telling you that you have disc errors and you're presented with a "fix it" button. If you click "fix it" (which apparently I did) then you get this scamware that tells you all these horrible things are happening to your computer and they offer a $40 piece of software to fix it. (It's the scam that the current Wired magazine just did a huge piece on.)

I'm running Windows Vista 64-bit on a PC.

I used Avira Antivirus and did a full system scan ... it removed a bunch of stuff.

I used Malwarebytes and it removed a bunch of stuff.

I used SuperAntiSpyware and it removed some stuff (although these seemed to largely be cookies)

But still, every couple of minutes Malwarebytes prevents something from accessing a malicious site (thanks for doing that). But I guess the problem is that I still have something on my system that's trying to connect to this scamware site. Here's a line from the MB log:

16:50:13 Michael IP-BLOCK 208.94.234.156 (Type: outgoing, Port: 64064, Process: javaw.exe)

Any ideas on how I can clean up my system once and for all?

Thanks

Michael

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Welcome to the forums dzinerbear :)

If you think your computer might be infected and would like expert assistance with cleaning your system, there are 3 support options from which to choose:

  • Option 1 -- Free, Expert advice in the Malware Removal Forum
  • Option 2 -- Paying customer using MBAM PRO -- Contact MBAM Support via email
  • Option 3 -- Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in this General Malwarebytes' Anti-Malware Forum, you need to start a topic in the Malware Removal forum so that a qualified helper can help you fix any malware related problems/infections you may have.

  • First, please print out, read and follow the directions here, skipping any steps you are unable to complete.
  • If the infection has so crippled the computer that you cannot follow most/all of the requested steps, then please just proceed as advised below:
  • Then please post a NEW topic here.
  • When posting your new thread, please make sure that, under "options", you select Track this topic and choose Immediate Email Notification, so that you're alerted when someone has replied to your post.
  • One of the expert helpers there will give you free, one-on-one assistance when one becomes available.
  • Please refrain from making any further changes to your computer such as (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.

IMPORTANT NOTE: Please DO NOT post back to ("bump") your topic within the first 48 hours.

Replying to your own posts changes the post count from zero. Helpers are looking for topics with zero replies. If you reply to your own post, helpers may think that you're already being helped and thus may overlook your post. This will only delay your obtaining assistance.


  • o If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
    Or
    o You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer using MBAM PRO, you can contact the help desk at support@malwarebytes.org or here.

OPTION 3

If you would like to use the Malwarebytes Premium Services (Comprehensive solutions to all your computer support needs -- from installation and set-up to troubleshooting and tune-ups), please go to the Malwarebytes Premium Services support site.

Please be patient -- someone will assist you as soon as it is possible.

Please use the zMn2t.jpg button instead of other ones when you reply here and at the other forums, so that it will be easier to read. :)

Thank you :)

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