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hi

i cant get onto some sites like google, you tube, face book

a page comes up with microsoft security center asking you to goto a site for antispyware

ive run avg, spyware detector, malwarebytes and adaware but it still happens

here are my latest hijack this and malwarebytes logs

many thanks in advance

hijack this log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 14:31:47, on 13/01/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe

C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe

C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\SpywareDetector\SDActiveMonitor.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\DellSupport\DSAgnt.exe

C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\Nikon\PictureProject\NkbMonitor.exe

C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Electronic Arts\Medal of Honor Airborne\UnrealEngine3\MOHAGame\pb\PnkBstrA.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\Program Files\SpywareDetector\SDMainService.exe

C:\Program Files\SpywareDetector\SDService.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

c:\progra~1\common~1\instal~1\update~1\isuspm.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\agent.exe

C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe

C:\Program Files\Ahead\NeroVision\NeroVision.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=4071117

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.co.uk/hws/sb/dell-usuk/e...html?channel=uk

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk/hws/sb/dell-usuk/e...html?channel=uk

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www1.euro.dell.com/content/default....;l=en&s=gen

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.euro.dell.com/content/default....;l=en&s=gen

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.co.uk/hws/sb/dell-usuk/e...html?channel=uk

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=4071117

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://support.microsoft.com/?kbid=936357

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O1 - Hosts: 61.157.217.210 www.yahoo.com

O1 - Hosts: 61.157.217.210 www.google.com

O1 - Hosts: 61.157.217.210 www.google.co.uk

O1 - Hosts: 61.157.217.210 www.myspace.com

O1 - Hosts: 61.157.217.210 www.youtube.com

O1 - Hosts: 61.157.217.210 www.facebook.com

O1 - Hosts: 61.157.217.210 www.antispy.com

O1 - Hosts: 61.157.217.210 www.yahoo.com

O1 - Hosts: 61.157.217.210 www.yahoo.co.uk

O1 - Hosts: 61.157.217.210 www.antispyware.com

O1 - Hosts: 61.157.217.210 antispyware.com

O1 - Hosts: 61.157.217.210 antispy.com

O1 - Hosts: 61.157.217.210 www.msn.com

O1 - Hosts: 123.251.143.110 www.asdfasdfd.com

O1 - Hosts: 123.251.143.110 www.gg.com

O1 - Hosts: 123.251.143.110 www.ghfhj.com

O1 - Hosts: 123.251.143.110 www.cvnbcvnb.com

O1 - Hosts: 123.251.143.110 www.1.com

O1 - Hosts: 123.251.143.110 www.3.com

O1 - Hosts: 123.251.143.110 www.asdf4asdfd.com

O1 - Hosts: 123.251.143.110 www.asdfawsdfd.com

O1 - Hosts: 123.251.143.110 www.asdfatsdfd.com

O1 - Hosts: 123.251.143.110 www.asdfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfadsdfd.com

O1 - Hosts: 123.251.143.110 www.asdfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfafsdfd.com

O1 - Hosts: 123.251.143.110 www.asdfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfagsdfd.com

O1 - Hosts: 123.251.143.110 www.asdfasgdfd.com

O1 - Hosts: 123.251.143.110 www.asdfasdhfd.com

O1 - Hosts: 123.251.143.110 www.asdfasdfjd.com

O1 - Hosts: 123.251.143.110 www.asdfasdfkd.com

O1 - Hosts: 123.251.143.110 www.asdfasdfld.com

O1 - Hosts: 123.251.143.110 www.asdfasdf,d.com

O1 - Hosts: 123.251.143.110 www.asxdfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdzfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdcfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfvasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfabsdfd.com

O1 - Hosts: 123.251.143.110 www.asdfasndfd.com

O1 - Hosts: 123.251.143.110 www.asdfasdmfd.com

O1 - Hosts: 123.251.143.110 www.asdfasdfd.com

O1 - Hosts: 123.251.143.110 www.11asdfasdfd.com

O1 - Hosts: 123.251.143.110 www.as222dfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfa33sdfd.com

O1 - Hosts: 123.251.143.110 www.asdfasd44fd.com

O1 - Hosts: 123.251.143.110 www.asdfasdfd5.com

O1 - Hosts: 123.251.143.110 www.as66dfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdf77asdfd.com

O1 - Hosts: 123.251.143.110 www.asdf8asdfd.com

O1 - Hosts: 123.251.143.110 www.asdf9asdfd.com

O1 - Hosts: 123.251.143.110 www.asdf0asdfd.com

O1 - Hosts: 123.251.143.110 www.asdf-asdfd.com

O1 - Hosts: 123.251.143.110 www.aqqsdfasdfd.com

O1 - Hosts: 123.251.143.110 www.aswwdfasdfd.com

O1 - Hosts: 123.16.197.121 www.asdhhfasdfdyy.com

O1 - Hosts: 61.157.217.210 www.live.com

O1 - Hosts: 123.251.143.110 www.asdwwwfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfeasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfrrasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfttasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfyyasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfuuuasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfaiisdfd.com

O1 - Hosts: 123.251.143.110 www.asdfaoosdfd.com

O1 - Hosts: 123.251.143.110 www.asdfappsdfd.com

O1 - Hosts: 123.251.143.110 www.asdfasssdfd.com

O1 - Hosts: 123.251.143.110 www.aswwdfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdeefasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfffasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfavvvsdfd.com

O1 - Hosts: 123.251.143.110 www.asnnndfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdmmmfasdfd.com

O1 - Hosts: 123.251.143.110 www.asdfaffsdfd.com

O1 - Hosts: 123.251.143.110 www.asdhhfasdfd.com

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll (file missing)

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll

O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll

O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [ElbyCheckAnyDVD] "C:\Program Files\SlySoft\AnyDVD\ElbyCheck.exe" /L AnyDVD

O4 - HKLM\..\Run: [AnyDVD] "C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"

O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL

O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"

O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [sDActiveMonitor] C:\Program Files\SpywareDetector\SDActiveMonitor.exe -AUTO

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\RunOnce: [index Washer] C:\Program Files\Webroot\Washer\WashIdx.exe "Chris Thomas"

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup

O4 - HKCU\..\Run: [sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon

O4 - HKCU\..\Run: [EPSON Stylus DX4400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICAE.EXE /FU "C:\WINDOWS\TEMP\E_SDB.tmp" /EF "HKCU"

O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe /startup

O4 - HKCU\..\RunOnce: [index Washer] C:\Program Files\Webroot\Washer\WashIdx.exe "Chris Thomas"

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe

O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm

O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm

O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe

O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe

O9 - Extra button: (no name) - {E2E2DD38-D088-4134-82B7-F2BA38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {E2E2DD38-D088-4134-82B7-F2BA38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11D2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11D2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: PunkBuster (PnkBstrA) - Unknown owner - C:\Program Files\Electronic Arts\Medal of Honor Airborne\UnrealEngine3\MOHAGame\pb\PnkBstrA.exe

O23 - Service: SDMainSvc - Max Secure Software - C:\Program Files\SpywareDetector\SDMainService.exe

O23 - Service: SDService - Max Secure Software - C:\Program Files\SpywareDetector\SDService.exe

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: stllssvr - Unknown owner - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe (file missing)

--

End of file - 16086 bytes

malwarebytes log:

Malwarebytes' Anti-Malware 1.32

Database version: 1648

Windows 5.1.2600 Service Pack 3

13/01/2009 15:45:47

mbam-log-2009-01-13 (15-45-47).txt

Scan type: Quick Scan

Objects scanned: 57626

Time elapsed: 4 minute(s), 15 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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  • Root Admin

Reconfigure Windows XP to show hidden files:

To enable the viewing of Hidden files follow these steps:

* Close all programs so that you are at your desktop.

* Double-click on the My Computer icon.

* Select the Tools menu and click Folder Options.

* After the new window appears select the View tab.

* Put a checkmark in the checkbox labeled Display the contents of system folders.

* Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.

* Remove the checkmark from the checkbox labeled Hide file extensions for known file types.

* Remove the checkmark from the checkbox labeled Hide protected operating system files.

* Press the Apply button and then the OK button and exit My Computer.

* Now your computer is configured to show all hidden files.

Then delete this file.

C:\WINDOWS\system32\drivers\etc\hosts

Then run the following again please

Update and Scan with Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer and AFTER the reboot run HJT Do a system scan and save a logfile

The post back NEW MBAM and HJT logs in that order please.

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many thanks again

heres the log:

seems to be working ok

do i need to do anything else

Malwarebytes' Anti-Malware 1.32

Database version: 1650

Windows 5.1.2600 Service Pack 3

14/01/2009 13:31:56

mbam-log-2009-01-14 (13-31-56).txt

Scan type: Quick Scan

Objects scanned: 57554

Time elapsed: 4 minute(s), 23 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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heres the hjt log

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 15:59:05, on 14/01/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Electronic Arts\Medal of Honor Airborne\UnrealEngine3\MOHAGame\pb\PnkBstrA.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\Program Files\SpywareDetector\SDService.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe

C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe

C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe

C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe

C:\Program Files\Dell Support Center\bin\sprtcmd.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\SpywareDetector\SDActiveMonitor.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\DellSupport\DSAgnt.exe

C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe

C:\Program Files\Adobe\Acrobat 7.0\Acrobat\acrobat_sl.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\Nikon\PictureProject\NkbMonitor.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=4071117

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.co.uk/hws/sb/dell-usuk/e...html?channel=uk

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk/hws/sb/dell-usuk/e...html?channel=uk

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www1.euro.dell.com/content/default....;l=en&s=gen

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www1.euro.dell.com/content/default....;l=en&s=gen

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.co.uk/hws/sb/dell-usuk/e...html?channel=uk

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=4071117

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://support.microsoft.com/?kbid=936357

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll (file missing)

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll

O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll

O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [ElbyCheckAnyDVD] "C:\Program Files\SlySoft\AnyDVD\ElbyCheck.exe" /L AnyDVD

O4 - HKLM\..\Run: [AnyDVD] "C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"

O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL

O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"

O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [sDActiveMonitor] C:\Program Files\SpywareDetector\SDActiveMonitor.exe -AUTO

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\RunOnce: [index Washer] C:\Program Files\Webroot\Washer\WashIdx.exe "Chris Thomas"

O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup

O4 - HKCU\..\Run: [sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon

O4 - HKCU\..\Run: [EPSON Stylus DX4400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICAE.EXE /FU "C:\WINDOWS\TEMP\E_SDB.tmp" /EF "HKCU"

O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe /startup

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe

O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm

O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm

O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe

O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe

O9 - Extra button: (no name) - {E2E2DD38-D088-4134-82B7-F2BA38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {E2E2DD38-D088-4134-82B7-F2BA38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11D2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11D2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: PunkBuster (PnkBstrA) - Unknown owner - C:\Program Files\Electronic Arts\Medal of Honor Airborne\UnrealEngine3\MOHAGame\pb\PnkBstrA.exe

O23 - Service: SDService - Max Secure Software - C:\Program Files\SpywareDetector\SDService.exe

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: stllssvr - Unknown owner - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe (file missing)

--

End of file - 12129 bytes

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  • Root Admin

I highly recommend that you update IE6 to IE7 which is more secure.

Great, all looks good now.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.

Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-WINDOWS XP

This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • Check Turn off System Restore.

  • Click Apply, and then click OK.

  • Reboot.

Turn ON System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • UN-Check *Turn off System Restore*.

  • Click Apply, and then click OK.

This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Spybot Search and Destroy

Download it from
here
. Just choose a mirror and off you go.

Find here the tutorial on how to use Spybot properly
here

Install SpyWare Blaster

Download it from
here

Find here the tutorial on how to use Spyware Blaster
here

Install WinPatrol

Download it from
here

Here you can find information about how WinPatrol works
here

Install FireTrust SiteHound

You can find information and download it from
here

Install hpHosts

Download it from
here

hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,

tracking and malicious websites. This prevents your computer from connecting to these untrusted sites

by redirecting them to 127.0.0.1 which is your own local computer.

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Visit Microsoft often to get the latest updates for your computer.

Note 1:

If you are running Windows XP
SP2
, you should upgrade to
SP3
.

Note 2:

Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.

The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.

I recommend
Online Armor Free

A little outdated but good reading on

how to prevent Malware

Keep safe online and happy surfing.

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you
Fully Understand

how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting
Pre- HJT Post Instructions

Also don't forget that we offer
FREE
assistance with General PC questions and repair here
PC Help

If you're pleased with the product
Malwarebytes
and the service provided you, please let your friends, family, and co-workers know.
http://www.malwarebytes.org

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