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Unidentified Virus - Need Help

pmarr

By pmarr
in Resolved Malware Removal Logs

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pmarr

pmarr

Posted
Posted

Been trying to locate what has infected my computer, and am at a complete loss. Tried multiple spyware scanner / removal tools without and success (MBAM scans aren't picking anything up). Any help would be much appreciated!!!

Anything web based is so bogged down, that the computer barely functions. In addition, something is stealing email passwords and emailing out junk.

I've tried to include all the requested info, but let me know if I've missed anything...

------------------------------------------------------------

Malwarebytes' Anti-Malware 1.51.2.1300

www.malwarebytes.org

Database version: 7859

Windows 6.0.6002 Service Pack 2 (Safe Mode)

Internet Explorer 9.0.8112.16421

10/8/2011 12:07:03 PM

mbam-log-2011-10-08 (12-07-03).txt

Scan type: Full scan (C:\|D:\|)

Objects scanned: 285862

Time elapsed: 1 hour(s), 21 minute(s), 21 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

--------------------------------------------------------------------

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_22

Run by Marrs at 17:00:25 on 2011-10-08

Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.3071.1774 [GMT -4:00]

.

AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}

AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}

.

============== Running Processes ===============

.

C:\PROGRA~1\AVG\AVG2012\avgrsx.exe

C:\Program Files\AVG\AVG2012\avgcsrvx.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Program Files\Emsisoft Anti-Malware\a2service.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\Dwm.exe

C:\Program Files\AVAST Software\Avast\AvastSvc.exe

C:\Windows\Explorer.EXE

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe

C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe

C:\Program Files\AVG\AVG2012\avgtray.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\AVAST Software\Avast\AvastUI.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\NETGEAR\WPN111\wpn111.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\taskeng.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\AVG\AVG2012\avgwdsvc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

c:\Program Files\Roxio\BackOnTrack\File Backup\FileBackupSVC.exe

C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

c:\Program Files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\sqlservr.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files\AVG\AVG2012\avgnsx.exe

c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe

C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe

C:\Program Files\OpenOffice.org 3\program\swriter.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin

C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uInternet Settings,ProxyOverride = *.local

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll

BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File

TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe

mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe

mRun: [<NO NAME>]

mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\10.0\sharedcom\RoxWatchTray10.exe"

mRun: [DMXLauncher] "c:\program files\roxio\cineplayer\DMXLauncher.exe"

mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\logitech webcam software\LWS.exe" /hide

mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"

mRun: [skytel] c:\program files\realtek\audio\hda\Skytel.exe

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript

mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui

StartupFolder: c:\users\marrs\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wpn111\wpn111.exe

mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000

Trusted Zone: intuit.com\ttlc

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab

TCP: DhcpNameServer = 10.0.0.1

TCP: Interfaces\{03F147E6-1B29-4E3B-A25B-E214597142D8} : DhcpNameServer = 10.0.0.1

TCP: Interfaces\{DA42B8D0-EFAC-42F2-B6DF-2BE33DE9DFAD} : DhcpNameServer = 192.168.1.1 192.168.1.1

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll

Notify: igfxcui - igfxdev.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\marrs\appdata\roaming\mozilla\firefox\profiles\6ehtm8cz.default\

FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2260173&SearchSource=3&q={searchTerms}

FF - prefs.js: browser.startup.homepage - search.swagbucks.com

FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff4.dll

FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff5.dll

FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff6.dll

FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff7.dll

FF - component: c:\users\marrs\appdata\roaming\mozilla\firefox\profiles\6ehtm8cz.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\RadioWMPCoreGecko19.dll

FF - component: c:\users\marrs\appdata\roaming\mozilla\firefox\profiles\6ehtm8cz.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\RadioWMPCoreGecko5.dll

FF - component: c:\users\marrs\appdata\roaming\mozilla\firefox\profiles\6ehtm8cz.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\RadioWMPCoreGecko6.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\nvidia corporation\3d vision\npnv3dv.dll

FF - plugin: c:\program files\nvidia corporation\3d vision\npnv3dvstreaming.dll

FF - plugin: c:\program files\veetle\player\npvlc.dll

FF - plugin: c:\program files\veetle\plugins\npVeetle.dll

FF - plugin: c:\users\marrs\appdata\roaming\move networks\plugins\npqmp071505000010.dll

FF - plugin: c:\users\marrs\appdata\roaming\move networks\plugins\npqmp071505000011.dll

FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}

FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension

FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\avg\avg2012\Firefox4

FF - Ext: avast! WebRep: wrc@avast.com - c:\program files\avast software\avast\webrep\FF

FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}

FF - Ext: Swag Bucks Community Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - %profile%\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}

.

---- FIREFOX POLICIES ----

FF - user.js: network.cookie.cookieBehavior - 0

FF - user.js: privacy.clearOnShutdown.cookies - false

FF - user.js: security.warn_viewing_mixed - false

FF - user.js: security.warn_viewing_mixed.show_once - false

FF - user.js: security.warn_submit_insecure - false

FF - user.js: security.warn_submit_insecure.show_once - false

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120]

R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-9-13 32592]

R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-10-8 442200]

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-10-8 320856]

R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-7-11 229840]

R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]

R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]

R2 a2AntiMalware;Emsisoft Anti-Malware 5.1 - Service;c:\program files\emsisoft anti-malware\a2service.exe [2011-10-8 3045688]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-10-8 20568]

R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-10-8 54616]

R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-10-8 44768]

R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-9-12 5265248]

R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]

R2 CEEBC40A-FDED-4C59-B354-939132350B01;Roxio File Backup Service;c:\program files\roxio\backontrack\file backup\FileBackupSVC.exe [2008-2-13 76272]

R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-3-18 21504]

R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-7-21 2152152]

R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\nvidia corporation\3d vision\nvSCPAPISvr.exe [2011-1-7 378984]

R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-7-11 134736]

R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-7-11 24272]

R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-7-11 16720]

R3 DNISp50;DNISp50 NDIS Protocol Driver;c:\windows\system32\drivers\DNISP50.sys [2009-8-26 20480]

R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2011-3-1 122984]

R3 WPN111;Wireless USB 2.0 Adapter with RangeMax Service;c:\windows\system32\drivers\WPN111v.sys [2009-8-26 904192]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 RoxLiveShare10;LiveShare P2P Server 10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxLiveShare10.exe [2008-7-18 309744]

S2 RoxWatch10;Roxio Hard Drive Watcher 10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxWatch10.exe [2008-7-18 166384]

S3 a2acc;a2acc;c:\program files\emsisoft anti-malware\a2accx86.sys [2011-10-8 73728]

S3 DNIMp50;DNIMp50 NDIS Protocol Driver;c:\windows\system32\drivers\DNIMP50.sys [2009-8-26 21504]

S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-7-21 15232]

S3 RoxMediaDB10;RoxMediaDB10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxMediaDB10.exe [2008-7-18 1120752]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

.

=============== Created Last 30 ================

.

2011-10-08 18:47:40 -------- d-----w- C:\MARRS-PC

2011-10-08 18:31:05 -------- d-----w- c:\program files\Emsisoft Anti-Malware

2011-10-08 18:25:49 442200 ----a-w- c:\windows\system32\drivers\aswSnx.sys

2011-10-08 18:25:47 54616 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys

2011-10-08 18:25:31 41184 ----a-w- c:\windows\avastSS.scr

2011-10-08 18:25:14 -------- d-----w- c:\programdata\AVAST Software

2011-10-08 18:25:14 -------- d-----w- c:\program files\AVAST Software

2011-10-05 23:09:53 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys

2011-10-04 00:09:01 -------- d-----w- c:\users\marrs\appdata\local\Seven Zip

2011-09-25 15:13:59 766976 ----a-w- c:\program files\common files\microsoft shared\vgx\VGX.dll

2011-09-25 15:13:59 149504 ----a-w- c:\program files\internet explorer\jsprofilerui.dll

2011-09-25 15:13:59 110592 ----a-w- c:\windows\system32\IEAdvpack.dll

2011-09-25 15:13:58 386560 ----a-w- c:\program files\internet explorer\jsdbgui.dll

2011-09-25 15:13:58 22016 ----a-w- c:\program files\internet explorer\ExtExport.exe

2011-09-25 15:04:24 -------- d-----w- c:\windows\system32\catroot2

2011-09-25 14:51:36 -------- d-----w- c:\program files\MALWAREBYTES ANTI-MALWARE

2011-09-22 23:05:53 -------- d-----w- c:\users\marrs\appdata\roaming\AVG2012

2011-09-22 23:05:29 -------- d-----w- c:\programdata\AVG2012

2011-09-15 18:17:35 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat

2011-09-13 10:30:10 32592 ----a-w- c:\windows\system32\drivers\avgrkx86.sys

.

==================== Find3M ====================

.

2011-08-31 21:00:50 22216 ----a-w- c:\windows\system32\drivers\mbam.sys

2011-08-11 20:57:30 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys

2011-07-12 15:20:54 83816 ----a-w- c:\windows\system32\dns-sd.exe

2011-07-12 15:20:54 73064 ----a-w- c:\windows\system32\dnssd.dll

2011-07-12 15:20:54 178536 ----a-w- c:\windows\system32\dnssdX.dll

2011-07-11 13:25:35 2048 ----a-w- c:\windows\system32\tzres.dll

2011-07-11 05:14:38 295248 ----a-w- c:\windows\system32\drivers\avgtdix.sys

2011-07-11 05:14:02 24272 ----a-w- c:\windows\system32\drivers\AVGIDSFilter.sys

2011-07-11 05:14:02 16720 ----a-w- c:\windows\system32\drivers\AVGIDSShim.sys

2011-07-11 05:14:00 23120 ----a-w- c:\windows\system32\drivers\AVGIDSEH.sys

2011-07-11 05:13:58 134736 ----a-w- c:\windows\system32\drivers\AVGIDSDriver.sys

2011-07-11 05:13:46 229840 ----a-w- c:\windows\system32\drivers\avgldx86.sys

.

============= FINISH: 17:02:54.18 ===============

ARKand Attach.zip

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Elise

Elise

Posted
Posted

Hello and :welcome:

You seem to have three antivirus programs installed. I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:

  • False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
  • System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.

Therefore please go to add/remove in the control panel and uninstall two of the following AV's. Keep only on installed: Avast or AVG or AdAware.

After doing this, let me know what problems you still have left.

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pmarr

pmarr

Posted
  • Author
Posted

I loaded multiple anti-virus programs after I started experiencing problems, although none of them were able to help me. I went ahead and removed all of them accept for AVG.

There still seems to be a noticeable struggling to access web pages that was not experienced prior to about a week ago. Whatever is on my PC has been sending out spam through my wife's email - I'll have to wait and see if that is still occurring...

But overall it still seems like something is infected.

Thanks for your help.

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Elise

Elise

Posted
Posted

In that case, lets have a look for infections.

COMBOFIX

---------------

Please download ComboFix from one of these locations:


Bleepingcomputer
ForoSpyware

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Query_RC.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

RC_successful.gif

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

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pmarr

pmarr

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Text from log file below...

Looks Greek to me, but hopefully it leads to something positive - thanks again

----------------------------------------------------------------

In that case, lets have a look for infections.

COMBOFIX

---------------

Please download ComboFix from one of these locations:


Bleepingcomputer
ForoSpyware

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Query_RC.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

RC_successful.gif

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

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pmarr

pmarr

Posted
  • Author
Posted

Not sure why I re-posted your post...? I was trying to past the text below....

--------------------------------------------------------------------------------------------

ComboFix 11-10-09.01 - Marrs 10/09/2011 14:35:57.1.2 - x86

Microsoft® Windows Vista™ Home Basic 6.0.6002.2.1252.1.1033.18.3071.1700 [GMT -4:00]

Running from: c:\users\Marrs\Downloads\ComboFix.exe

AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

SP: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\users\Marrs\AppData\Roaming\6EA9DC7C55B54D54889C86268F1E9FAE

c:\users\Marrs\AppData\Roaming\6EA9DC7C55B54D54889C86268F1E9FAE\enemies-names.txt

c:\users\Marrs\AppData\Roaming\Adobe\shed

c:\users\Marrs\g2mdlhlpx.exe

c:\windows\system32\CatRoot3

c:\windows\system32\CatRoot3\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb

c:\windows\system32\CatRoot3\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb

c:\windows\system32\CatRoot3\dberr.txt

c:\windows\system32\CatRoot3\edb.chk

c:\windows\system32\CatRoot3\edb.log

c:\windows\system32\CatRoot3\edb0015A.log

c:\windows\system32\CatRoot3\edb0015B.log

c:\windows\system32\CatRoot3\edbres00001.jrs

c:\windows\system32\CatRoot3\edbres00002.jrs

c:\windows\system32\comct332.ocx

c:\windows\TEMP\logishrd\LVPrcInj07.dll

.

.

((((((((((((((((((((((((( Files Created from 2011-09-09 to 2011-10-09 )))))))))))))))))))))))))))))))

.

.

2011-10-09 18:41 . 2011-10-09 18:43 -------- d-----w- c:\users\Marrs\AppData\Local\temp

2011-10-09 18:41 . 2011-10-09 18:41 -------- d-----w- c:\users\Default\AppData\Local\temp

2011-10-08 18:47 . 2011-07-10 18:15 -------- d-----w- C:\MARRS-PC

2011-10-08 18:25 . 2011-10-08 21:18 -------- d-----w- c:\programdata\AVAST Software

2011-10-08 18:25 . 2011-10-08 18:25 -------- d-----w- c:\program files\AVAST Software

2011-10-05 23:09 . 2011-07-21 18:59 64512 ----a-w- c:\windows\system32\drivers\Lbd.sys

2011-10-04 00:09 . 2011-10-04 00:09 -------- d-----w- c:\users\Marrs\AppData\Local\Seven Zip

2011-09-25 15:13 . 2011-09-25 15:13 766976 ----a-w- c:\program files\Common Files\Microsoft Shared\vgx\VGX.dll

2011-09-25 15:13 . 2011-09-25 15:13 149504 ----a-w- c:\program files\Internet Explorer\jsprofilerui.dll

2011-09-25 15:13 . 2011-09-25 15:13 110592 ----a-w- c:\windows\system32\IEAdvpack.dll

2011-09-25 15:13 . 2011-09-25 15:13 386560 ----a-w- c:\program files\Internet Explorer\jsdbgui.dll

2011-09-25 15:13 . 2011-09-25 15:13 22016 ----a-w- c:\program files\Internet Explorer\ExtExport.exe

2011-09-25 15:04 . 2011-10-05 23:06 -------- d-----w- c:\windows\system32\catroot2

2011-09-22 23:05 . 2011-09-22 23:05 -------- d-----w- c:\users\Marrs\AppData\Roaming\AVG2012

2011-09-22 23:05 . 2011-09-30 11:52 -------- d-----w- c:\programdata\AVG2012

2011-09-15 18:17 . 2011-08-10 12:14 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat

2011-09-13 10:30 . 2011-09-13 10:30 32592 ----a-w- c:\windows\system32\drivers\avgrkx86.sys

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2011-08-11 20:57 . 2011-08-11 20:57 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys

2011-08-08 10:08 . 2011-08-08 10:08 40016 ----a-w- c:\windows\system32\drivers\avgmfx86.sys

2011-07-12 15:20 . 2011-07-12 15:20 83816 ----a-w- c:\windows\system32\dns-sd.exe

2011-07-12 15:20 . 2011-07-12 15:20 73064 ----a-w- c:\windows\system32\dnssd.dll

2011-07-12 15:20 . 2011-07-12 15:20 178536 ----a-w- c:\windows\system32\dnssdX.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]

"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-05-28 150040]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-05-28 170520]

"Persistence"="c:\windows\system32\igfxpers.exe" [2008-05-28 141848]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2009-01-07 6707744]

"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe" [2008-07-18 244208]

"DMXLauncher"="c:\program files\Roxio\CinePlayer\DMXLauncher.exe" [2008-07-07 113136]

"LogitechQuickCamRibbon"="c:\program files\Logitech\Logitech WebCam Software\LWS.exe" [2009-10-14 2793304]

"AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2011-09-23 2404704]

"Skytel"="c:\program files\Realtek\Audio\HDA\Skytel.exe" [2009-01-07 1833504]

"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-07-05 421888]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-08-19 421736]

"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

.

c:\users\Marrs\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

OpenOffice.org 3.3.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2010-12-13 1198592]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

NETGEAR WPN111 Smart Wizard.lnk - c:\program files\NETGEAR\WPN111\wpn111.exe [2009-8-26 999424]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]

BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG2012\avgrsx.exe /sync /restart

.

R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2012\AVGIDSAgent.exe [2011-09-12 5265248]

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]

R2 RoxLiveShare10;LiveShare P2P Server 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe [2008-07-18 309744]

R2 RoxWatch10;Roxio Hard Drive Watcher 10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe [2008-07-18 166384]

R3 DNIMp50;DNIMp50 NDIS Protocol Driver;c:\windows\system32\Drivers\DNIMp50.sys [2006-11-16 21504]

R3 RoxMediaDB10;RoxMediaDB10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2008-07-18 1120752]

R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]

S0 AVGIDSEH;AVGIDSEH;c:\windows\system32\DRIVERS\AVGIDSEH.Sys [2011-07-11 23120]

S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [2011-09-13 32592]

S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [2011-07-11 229840]

S1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [2011-07-11 295248]

S2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2012\avgwdsvc.exe [2011-08-02 192776]

S2 CEEBC40A-FDED-4C59-B354-939132350B01;Roxio File Backup Service;c:\program files\Roxio\BackOnTrack\File Backup\FileBackupSVC.exe [2008-02-13 76272]

S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-01-08 378984]

S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\AVGIDSDriver.Sys [2011-07-11 134736]

S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\DRIVERS\AVGIDSFilter.Sys [2011-07-11 24272]

S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\AVGIDSShim.Sys [2011-07-11 16720]

S3 DNISp50;DNISp50 NDIS Protocol Driver;c:\windows\system32\Drivers\DNISp50.sys [2006-11-16 20480]

S3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2010-11-11 122984]

S3 WPN111;Wireless USB 2.0 Adapter with RangeMax Service;c:\windows\system32\DRIVERS\WPN111v.sys [2008-08-05 904192]

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc

LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache

.

Contents of the 'Scheduled Tasks' folder

.

.

------- Supplementary Scan -------

.

uInternet Settings,ProxyOverride = *.local

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000

Trusted Zone: intuit.com\ttlc

TCP: DhcpNameServer = 10.0.0.1

FF - ProfilePath - c:\users\Marrs\AppData\Roaming\Mozilla\Firefox\Profiles\6ehtm8cz.default\

FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2260173&SearchSource=3&q={searchTerms}

FF - prefs.js: browser.startup.homepage - search.swagbucks.com

FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}

FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension

FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\AVG\AVG2012\Firefox4

FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}

FF - Ext: Swag Bucks Community Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - %profile%\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}

FF - user.js: network.cookie.cookieBehavior - 0

FF - user.js: privacy.clearOnShutdown.cookies - false

FF - user.js: security.warn_viewing_mixed - false

FF - user.js: security.warn_viewing_mixed.show_once - false

FF - user.js: security.warn_submit_insecure - false

FF - user.js: security.warn_submit_insecure.show_once - false

.

- - - - ORPHANS REMOVED - - - -

.

Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

MSConfigStartUp-cdloader - c:\users\Marrs\AppData\Roaming\mjusbsp\cdloader2.exe

.

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2011-10-09 14:43

Windows 6.0.6002 Service Pack 2 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

------------------------ Other Running Processes ------------------------

.

c:\windows\system32\nvvsvc.exe

c:\program files\NVIDIA Corporation\Display\NvXDSync.exe

c:\windows\system32\nvvsvc.exe

c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

c:\program files\Microsoft SQL Server\MSSQL.2\MSSQL\Binn\sqlservr.exe

c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe

c:\windows\system32\WUDFHost.exe

c:\program files\OpenOffice.org 3\program\soffice.exe

c:\program files\OpenOffice.org 3\program\soffice.bin

c:\program files\Windows Media Player\wmpnetwk.exe

c:\program files\iPod\bin\iPodService.exe

c:\program files\Common Files\Logishrd\LQCVFX\COCIManager.exe

c:\windows\system32\wbem\unsecapp.exe

c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe

c:\\?\c:\windows\system32\wbem\WMIADAP.EXE

.

**************************************************************************

.

Completion time: 2011-10-09 14:50:55 - machine was rebooted

ComboFix-quarantined-files.txt 2011-10-09 18:49

.

Pre-Run: 123,282,534,400 bytes free

Post-Run: 123,820,810,240 bytes free

.

- - End Of File - - 88B449A5EAC4B366D21AAB860145852F

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Elise

Elise

Posted
Posted

Hi there,

There was some malware present on the machine, but it looked more like leftovers to me.

Your version of Adobe Reader is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Adobe components and update:

  • Download the latest version of Adobe Reader Version X. and save it to your desktop.
  • Uncheck the "Free McAfee Security plan Plus" option or any other Toolbar you are offered
  • Click the download button at the bottom.
  • If you use Internet Explorer and do not wish to install the ActiveX element, simply click on the click here to download link on the next page.
  • Remove all older version of Adobe Reader: Go to Add/remove and uninstall all versions of Adobe Reader, Acrobat Reader and Adobe Acrobat.
    If you are unsure of how to use Add or Remove Programs, the please see this tutorial:How To Remove An Installed Program From Your Computer
  • Then from your desktop double-click on Adobe Reader to install the newest version.
    If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the "Adobe Setup - Welcome" window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.

Your Adobe Reader is now up to date!

Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.

  • Download the latest version of Java Runtime Environment (JRE) Version 7.
  • Look for "JDK 7 (JDK or JRE).
  • Click the "Download JRE" button at the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
    • Select "Windows x86 Offline" and click on jre-7-windows-i586.exe

    [*]Save it to your desktop

    [*]Close any programs you may have running - especially your web browser.

    [*]Uninstall all older versions of Java (any item with Java Runtime Environment, JRE or J2SE in the name).

    [*]Reboot your computer once all Java components are removed.

    [*]Install the newest version by double clicking (run as Administrator for Windows Vista/Seven) the downloaded file.

Please launch Malwarebytes Antimalware, update it and run a full scan. Post me the resulting log.

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pmarr

pmarr

Posted
  • Author
Posted

Latest scan below - nothing seems to have been found...

I guess I'm good to go?

-----------------------------------------------

Malwarebytes' Anti-Malware 1.51.2.1300

www.malwarebytes.org

Database version: 7932

Windows 6.0.6002 Service Pack 2

Internet Explorer 9.0.8112.16421

10/12/2011 7:37:57 PM

mbam-log-2011-10-12 (19-37-57).txt

Scan type: Full scan (C:\|D:\|)

Objects scanned: 164028

Time elapsed: 36 minute(s), 7 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Elise

Elise

Posted
Posted

That looks very good! Any problem left? Lets also do one last scan.

ESET ONLINE SCANNER

----------------------------

I'd like us to scan your machine with ESET OnlineScan

  1. Hold down Control and click on this link to open ESET OnlineScan in a new window.
  2. Click the esetonlinebtn.png button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    2. Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    3. Double click on the esetsmartinstaller_enu.png
      icon on your desktop.

    4. Check "YES, I accept the Terms of Use."
    5. Click the Start button.
    6. Accept any security warnings from your browser.
    7. Under scan settings, check "Scan Archives" and "Remove found threats"
    8. Click Advanced settings and select the following:
      • Scan potentially unwanted applications
      • Scan for potentially unsafe applications
      • Enable Anti-Stealth technology

[*]ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.

[*]When the scan completes, click List Threats

[*]Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

[*]Click the Back button.

[*]Click the Finish button.

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pmarr

pmarr

Posted
  • Author
Posted

ESET Scan results:

C:\Qoobox\Quarantine\C\Users\Marrs\AppData\Roaming\6EA9DC7C55B54D54889C86268F1E9FAE\enemies-names.txt.vir Win32/Adware.AntimalwareDoctor.AE.Gen application cleaned by deleting - quarantined

C:\Users\Marrs\Downloads\avc-free.exe Win32/OpenCandy application deleted - quarantined

C:\Users\Marrs\Downloads\VeohWebPlayerSetup_eng.exe Win32/OpenCandy application deleted - quarantined

Should I try any other scans?

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Elise

Elise

Posted
Posted

No need for that, these were only harmless files, which means you are good to go. :)

ALL CLEAN

--------------

Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :)

Please do the following to remove the remaining programs from your PC:

  • Delete the tools used during the disinfection:
    • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.

Please read these advices, in order to prevent reinfecting your PC:

  1. Install and update the following programs regularly:
    • an outbound firewall. If you are connected to the internet through a router, you are already behind a hardware firewall and as such you do not need an extra software firewall.
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.

[*]Keep Windows (and your other Microsoft software) up to date!

I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

[*]Keep your other software up to date as well

Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.

[*]Stay up to date!

The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.

Some more links you might find of interest:

Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

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  • 3 weeks later...
  • Staff
screen317

screen317

Posted
  • Staff
Posted

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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