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Help please. No access to microsoft update or websites, or antivirus websites.


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Hello. Back again. :(

PROBLEM;

No access to microsoft update or MS websites, or popular antivirus websites (including this one).

I'm using another PC to post.

Cannot start up notebook in safe mode.

Spybot will not start, nor will Mcafee.

I've also tried some conficker finders which either show conficker is not found or the scanner will not run at all.

Neither TDSSkiller or MBAM find anything on the system.

SYSTEM;

ACER notebook PC running windows XP home 5.1 with sp3.

Thanks in advance for any help.

Logs follow from;

MBAM

GMER in a 2nd post

I have 2 reports from from DDS (sUBs)

___________________

Malwarebytes' Anti-Malware 1.51.2.1300

www.malwarebytes.org

Database version: 7899

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

08/10/2011 11:48:51

mbam-log-2011-10-08 (11-48-51).txt

Scan type: Quick scan

Objects scanned: 178834

Time elapsed: 7 minute(s), 23 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

_________________________________

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  • Staff

Glad to hear you were able to resolve the issue.

I highly recommend the PRO version of MBAM; with it, it's likely that this issue would have been prevented in the first place. This is especially true since you came here for help again.

Now that your computer seems to be in proper working order, please take the following steps to help prevent reinfection:

1) Download and install Javacool's SpywareBlaster, which will prevent malware from being installed on your computer. A tutorial on it can be found here.

2) Go to Windows Update frequently to get all of the latest updates (security or otherwise) for Windows.

3) Make sure your programs are up to date! Older versions may contain security risks. To find out what programs need to be updated, please run Secunia's Software Inspector.

4) WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:

  • Green to go
  • Yellow for caution
  • Red to stop

WOT has an addon available for both Firefox and IE.

5) Be sure to update your Antivirus and Antispyware programs often!

Finally, please also take the time to read Tony Klein's excellent article on: So How Did I Get Infected in the First Place?

Safe surfing,

-screen317

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  • Staff

Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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