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MWB won't start-HJT log attached


rainman
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Neither MWB nor Spybot will run, although spybot does show as an active process in task manager. The log is below. Thanks in advance for assistance.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:03:07 AM, on 1/12/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\arservice.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Windows Defender\MSASCui.exe

C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe

C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe

C:\Program Files\Creative\Shared Files\CAMTRAY.EXE

C:\WINDOWS\eHome\ehmsas.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\WINDOWS\system32\wuauclt.exe

J:\HiJackThis.exe

c:\windows\system\hpsysdrv.exe

C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe

C:\Program Files\Java\jre1.5.0_05\bin\jucheck.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe

O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"

O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\Shared Files\CAMTRAY.EXE

O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownlo.../sysreqlab3.cab

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://www.pandasecurity.com/activescan/cabs/as2stubie.cab

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase6662.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1154224981574

O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab

O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe

O23 - Service: HauppaugeTVServer - Hauppauge Computer Works - C:\PROGRA~1\WinTV\HCWTVS~1.EXE

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE

--

End of file - 8956 bytes

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  • Root Admin

Please download the following scanning tool. GMER

  • Open the zip file and copy the file
    gmer.exe
    to your Desktop.
  • Double click on
    gmer.exe
    and run it.

  • It may take a minute to load and become available.

  • Do not make any changes. As soon as it's done and the
    COPY
    button is available click on the
    COPY
    button.

  • DO NOT
    Click on the
    SCAN
    button.

  • This will place the scan in your clipboard. Paste that into notepad or into your next reply post please.

  • Click OK and quit the GMER program.

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Please download the following scanning tool. GMER
  • Open the zip file and copy the file
    gmer.exe
    to your Desktop.

  • Double click on
    gmer.exe
    and run it.

  • It may take a minute to load and become available.

  • Do not make any changes. As soon as it's done and the
    COPY
    button is available click on the
    COPY
    button.

  • DO NOT
    Click on the
    SCAN
    button.

  • This will place the scan in your clipboard. Paste that into notepad or into your next reply post please.

  • Click OK and quit the GMER program.

Here's the file after I renamed and ran gmer. Also, do have a risk of infecting a second computer since I have to copy the log file to usb drive and respond from an uninfected computer? I cannot access anti-malware sites from the infected computer.

GMER 1.0.14.14536 - http://www.gmer.net

Rootkit scan 2009-01-12 21:01:12

Windows 5.1.2600 Service Pack 3

---- System - GMER 1.0.14 ----

Code E1E2FDD8 ZwEnumerateKey

Code E196CBD0 ZwFlushInstructionCache

Code B4731EAB pIofCallDriver

---- Devices - GMER 1.0.14 ----

AttachedDevice \FileSystem\Ntfs \Ntfs SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)

AttachedDevice \FileSystem\Fastfat \Fat SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 arkbcfltr.sys (Microsoft AR PS/2 Keyboard Filter Driver (Beta 2 Release 2)/Microsoft Corporation)

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 arkbcfltr.sys (Microsoft AR PS/2 Keyboard Filter Driver (Beta 2 Release 2)/Microsoft Corporation)

---- Threads - GMER 1.0.14 ----

Thread 4:444 B4732D66

---- Services - GMER 1.0.14 ----

Service C:\WINDOWS\system32\drivers\TDSSpqlt.sys (*** hidden *** ) [sYSTEM] TDSSserv.sys <-- ROOTKIT !!!

---- EOF - GMER 1.0.14 ----

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  • Root Admin

Yes, it is possible to infect another computer via the USB. Once this system is all clean you should then check out the current one as well in a new post.

You will want to print out or copy these instructions to Notepad for Safe Mode/offline reference!

These steps are for member
rainman only

. If you are a lurker, do NOT try this on your system!

If you are not
rainman
and have a similar problem, do NOT post here; start your own topic

Do not run or start any other programs while these utilities and tools are in use!

icon_arrow.gif

Do NOT run any other tools on your own or do any fixes other than what is listed here.

If you have questions, please ask before you do something on your own.

But it is important that you get going on these following steps.

STEP01

Reconfigure Windows XP to show hidden files:

To enable the viewing of Hidden files follow these steps:

* Close all programs so that you are at your desktop.

* Double-click on the My Computer icon.

* Select the Tools menu and click Folder Options.

* After the new window appears select the View tab.

* Put a checkmark in the checkbox labeled Display the contents of system folders.

* Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.

* Remove the checkmark from the checkbox labeled Hide file extensions for known file types.

* Remove the checkmark from the checkbox labeled Hide protected operating system files.

* Press the Apply button and then the OK button and exit My Computer.

* Now your computer is configured to show all hidden files.

STEP02

    Download and install
    CCleaner
  • CCleaner

  • Double-click on the downloaded file "ccsetup215.exe" and install the application.

  • Keep the default installation folder "C:\Program Files\CCleaner"

  • Uncheck "Add CCleaner Yahoo! Toolbar and use CCleaner from your browser"

  • Click finish when done and close
    ALL PROGRAMS

  • Start the
    CCleaner
    program.

  • Click on
    Registry
    and
    Uncheck
    Registry Integrity so that it does not run

  • Click on
    Options
    -
    Advanced
    and
    Uncheck
    "Only delete files in Windows Temp folders older than 48 hours"

  • Click back to
    Cleaner
    and under SYSTEM uncheck the Memory Dumps and Windows Log Files

  • Click on
    Run Cleaner
    button on the bottom right side of the program.

  • Click OK to any prompts

STEP03

Disable your AntiVirus and AntiSpyware

applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.

This should apply to AVG8:

To
disable the Resident Shield
, please:

open AVG User Interface

double-click on the Resident Shield

un-tick the option Resident Shield active

save the changes.

STEP04

Please download and run the following file to repair file and registry permissions

STEP05

  • Download
    FixPolicies.exe
    by Bill Castner and save it to your desktop.
  • Double click on FixPolicies.exe to run it.

  • Click on Install. It will create a folder named FixPolicies on your desktop.

  • Open the FixPolicies folder.

  • Double click on
    Fix_policies.cmd
    to run it. Command Prompt will open and close quickly this is normal.

  • Reboot your computer after it runs

  • This fix may prove temporary. Active malware may revert these changes at your next startup. You can safely run the utility again.

  • Note: some malware will block the running of this tool. So if you cannot run Fixpolicies, then, RENAME the EXE file to something like Mytool.exe and then run it.

STEP06

Download this INF repair file by MS-MVP Miekiemoes:
http://users.telenet.be/bluepatchy/miekiemoes/tools/VArestorepolicies.zip

Unzip the download. Open the folder
VArestorepolicies
and
Right-click
the file inside,
VArestorepolicies.INF
and choose
Install

STEP07

icon_arrow.gif

If you have a prior copy of Combofix, delete it now !

Download ComboFix from one of these locations, saving to DESKTOP:

* IMPORTANT !!! Save ComboFix.exe to your Desktop

If your I.E. browser shows a warning message at the top, do a Right-Click on the bar and select Download, saving it to the Desktop.

  • Disable your AntiVirus and AntiSpyware
    applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on Combo-Fix.exe & follow the prompts.

  • If and only if you are prompted to download a new version of Combofix, reply NO .

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

whatnext.png

Click on Yes, to continue scanning for malware.

Please watch Combofix as it runs, as you may see messages which require your response, or the pressing of OK button.

IF

you should see a message like this:

Rookit_found.gif

then, be sure to write down fully and also copy that into your next reply here and then await for my response.

When finished, it shall produce a log for you. Please include the
C:\ComboFix.txt
in your next reply.

-------------------------------------------------------

A caution -
Do not run Combofix more than once.

Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock.

The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled.

If this occurs, please reboot to restore the desktop.

Even when ComboFix appears to be doing nothing, look at your Drive light.

If it is flashing, Combofix is still at work.

STEP08

IF

and only
IF
the Combofix has worked without exceptions, only then, do the following. IF it has exceptions, then please provide all details and put that in a reply pronto, and STOP, and await my reply.

Only if Combofix has a good finish:

I'm going to have you get and run a special tool. It will hopefully take out most remains of this beast. Keep in mind that not all files I list here will be found on your system; so do not be alarmed. This is a general-type list of typical infectors.

Download
The Avenger
by Swandog46 from
here
.
  • Unzip/extract it to a folder on your desktop.
  • Double click on
    avenger.exe
    to run
    The Avenger
    .

  • Click
    OK
    .

  • Make sure that the box next to
    Scan for rootkits
    has a tick in it and that the box next to
    Automatically disable any rootkits found
    does
    not
    have a tick in it.

  • Copy
    all
    of the text in the below textbox to the clibpboard by highlighting it and then pressing
    Ctrl+C
    .

    Files to delete:

    C:\WINDOWS\system32\brsvc01a.exe

    C:\WINDOWS\system32\brss01a.exe

    C:\WINDOWS\SYSTEM32\TDSSixgp.dll

    C:\WINDOWS\SYSTEM32\TDSSproc.log

    C:\WINDOWS\SYSTEM32\TDSSwkod.log

    C:\Documents and Settings\Chelsea\Local Settings\Temp\TDSSe8db.tmp

    c:\windows\system32\drivers\msqpdxserv.sys

    C:\resycled

    D:\resycled

    e:\resycled

    f:\resycled

    g:\resycled

    c:\windows\system32\TDSSweat.dat

    C:\WINDOWS\system32\drivers\TDSSmqlt.sys

    C:\windows\system32\drivers\tdssserv.sys

    C:\WINDOWS\system32\drivers\TDSSmact.sys

    C:\WINDOWS\system32\TDSSfpmp.dll

    C:\WINDOWS\system32\TDSSwpyd.dat

    C:\WINDOWS\system32\TDSStkdv.log

    C:\WINDOWS\system32\TDSSotxb.dll

    C:\WINDOWS\system32\TDSScrrn.dll

    C:\WINDOWS\system32\TDSSbvqh.dll

    C:\WINDOWS\system32\TDSSjnmx.dll

    c:\windows\system32\TDSShrxr.dll

    c:\windows\system32\TDSSkkbi.log

    c:\windows\system32\TDSSlrvd.dat

    c:\windows\system32\TDSSlxwp.dll

    c:\windows\system32\TDSSnmxh.log

    c:\windows\system32\TDSSoiqt.dll

    c:\windows\system32\TDSSrhyp.log

    c:\windows\system32\TDSSrtqp.dll

    c:\windows\system32\TDSSsihc.dll

    c:\windows\system32\TDSSxfum.dll

    c:\windows\system32\TDSSmtve.dat

    c:\windows\system32\TDSSnirj.dat


    Drivers to delete:

    tdss

    tdssserv

    TDSSserv.SYS

    Service_TDSSSERV.SYS

    Legacy_TDSSSERV.SYS

    msqpdxserv.sys

    msqpdxserv


    Registry keys to delete:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TDSSserv.sys

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\TDSSserv.sys

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\tdssserv

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\tdssserv

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata

    HKEY_LOCAL_MACHINE\SOFTWARE\tdss

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Minimal\tdssserv.sys

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SafeBoot\Network\tdssserv.sys

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\tdssserv

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_TDSSSERV

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TDSSSERV


  • In the avenger window, click the
    Paste Script from Clipboard
    icon,
    pastets4.png
    button.

  • :!:
    Make sure that what appears in Avenger
    matches exactly
    what you were asked to Copy/Paste from the Code box above.

  • Click the
    Execute
    button.

  • You will be asked
    Are you sure you want to execute the current script?
    .

  • Click
    Yes
    .

  • You will now be asked
    First step completed --- The Avenger has been successfully set up to run on next boot. Reboot now?
    .

  • Click
    Yes
    .

  • Your PC will now be rebooted.

  • Note:
    If the above script contains Drivers to delete: or Drivers to disable:, then
    The Avenger
    will require two reboots to complete its operation.

  • If that is the case, it will force a BSOD on the first reboot. This is normal & expected behaviour.

  • After your PC has completed the necessary reboots, a log should automatically open. Please copy/paste the contents of
    c:\avenger.txt
    into your next reply.

Not all the items will be found; so do not worry. Hopefully enough of the rootkit will be removed so that we can continue forward with more cleaning.

If you get a blue screen abort when it reboots, please write down all the information, STOP codes and description.

and then reboot the system again.

STEP09

Download DDS and save it to your desktop from one of these 3 locations

1
http://www.techsupportforum.com/sectools/sUBs/dds

2
http://download.bleepingcomputer.com/sUBs/dds.scr

3
http://www.forospyware.com/sUBs/dds

Disable any script blocker if your antivirus/antimalware has it.

Then double click
dds.scr
to run the tool.

When done, DDS.txt will open.

Click Yes at the next prompt for Optional Scan.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt

    [*]
    Save both reports to your desktop.

Please include the following logs in your next reply:

DDS.txt

Attach.txt

Please then reply with a copy of
C:\Combofix.txt
,
C:\Avenger.txt
, and a new
HijackThis

RE-Enable your AntiVirus and AntiSpyware

applications.
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Combo fix is hung. First part ran and I noted the files found for the rootkit and that end successfully. Combofix rebooted the PC, started again and then completed through Stage_50. The next line is

'"C:\Windows\system32\"' is not recognized as as internal or external command, operable program or batch file.

It's been stuck like that for at least 10 minutes with no drive light activity.

The files found in step 1 were:

C:\WINDOWS\system32\drivers\TDSSpqlt.sys

C:\WINDOWS\system32\TDSSoiqt.dll

C:\WINDOWS\system32\TDSSlrvd.dat

C:\WINDOWS\system32\TDSShrsr.dll

C:\WINDOWS\system32\TDSSrtqp.dll

C:\WINDOWS\system32\TDSSxfum.dll

C:\WINDOWS\system32\TDSSlxwp.dll

C:\WINDOWS\system32\TDSSkkbi.log

C:\WINDOWS\system32\TDSSnmxh.log

C:\WINDOWS\system32\TDSSsihc.dll

C:\WINDOWS\system32\TDSSrhyp.log

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MBAM ran, updated and scanned successfully. The log is below as well as the HJT log. I could not find where combo fix generated a log file. Things are looking up.

Malwarebytes' Anti-Malware 1.32

Database version: 1650

Windows 5.1.2600 Service Pack 3

2009-01-14 08:02:32

mbam-log-2009-01-14 (08-02-32).txt

Scan type: Quick Scan

Objects scanned: 69678

Time elapsed: 8 minute(s), 41 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 08:05, on 2009-01-14

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\arservice.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe

C:\Program Files\Creative\Shared Files\CAMTRAY.EXE

C:\WINDOWS\eHome\ehmsas.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\RTHDCPL.EXE

C:\WINDOWS\system32\RUNDLL32.EXE

C:\WINDOWS\ARPWRMSG.EXE

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

c:\windows\system\hpsysdrv.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\iPod\bin\iPodService.exe

J:\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe

O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"

O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\Shared Files\CAMTRAY.EXE

O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownlo.../sysreqlab3.cab

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://www.pandasecurity.com/activescan/cabs/as2stubie.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1154224981574

O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab

O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/p...obat/nos/gp.cab

O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe

O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe

O23 - Service: HauppaugeTVServer - Hauppauge Computer Works - C:\PROGRA~1\WinTV\HCWTVS~1.EXE

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE

O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files\Viewpoint\Common\ViewpointService.exe (file missing)

--

End of file - 9378 bytes

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Is there an uninstall option for combo-fix? I could not find one. I deleted the exe off the desktop, d/loaded the new file (btw link 2 was dead) and reran. Same result. Stopped after stage 50 with the same message-

"C:\Windows\system32\"' is not recognized as as internal or external command, operable program or batch file.

Here's the contents of combo-fix.txt

ComboFix 09-01-10.01 - HP_Administrator 2009-01-14 19:59:26.4 - NTFSx86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2494.2050 [GMT -5:00]

Running from: C:\Documents and Settings\HP_Administrator\Desktop\Combo-Fix.exe

.

FYI-not sure if this is relevant, I did not notice the time changing as the program said it was going to do.

I have restarted my anti-virus after this last try, so please let me know if I need to disable if we try anything else.

In case I did not say it before---Heartfelt thanks for your help and support!

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  • Root Admin

You can type in START - RUN - ComboFix /U to uninstall it, if you've renamed it you'd need to use that name Combo-Fix.exe /u

Please run the following.

Update and Scan with Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then run this

Please download the following scanning tool. GMER

  • Open the zip file and copy the file
    gmer.exe
    to your Desktop.
  • Double click on
    gmer.exe
    and run it.

  • It may take a minute to load and become available.

  • Do not make any changes. As soon as it's done and the
    COPY
    button is available click on the
    COPY
    button.

  • DO NOT
    Click on the
    SCAN
    button.

  • This will place the scan in your clipboard. Paste that into notepad or into your next reply post please.

  • Click OK and quit the GMER program.

Post back MBAM, GMER, and new HJT logs please.

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Hi, here are the new logs. A couple of points. I finally figured out how to uninstall combo-fix, in a DOS box and changing into the desktop directory to run the uninstall. Afterward one file remained in the directory, nircmd. I deleted that file and the directory, d/loaded a new copy and ran it. Same result, it stopped after stage 50. Any thoughts on that?

Anyway...the logs:

Malwarebytes' Anti-Malware 1.33

Database version: 1656

Windows 5.1.2600 Service Pack 3

1/15/2009 6:53:58 PM

mbam-log-2009-01-15 (18-53-58).txt

Scan type: Quick Scan

Objects scanned: 59156

Time elapsed: 3 minute(s), 43 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

GMER 1.0.14.14536 - http://www.gmer.net

Rootkit scan 2009-01-15 18:56:31

Windows 5.1.2600 Service Pack 3

---- Devices - GMER 1.0.14 ----

AttachedDevice \FileSystem\Ntfs \Ntfs SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)

AttachedDevice \FileSystem\Fastfat \Fat SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 arkbcfltr.sys (Microsoft AR PS/2 Keyboard Filter Driver (Beta 2 Release 2)/Microsoft Corporation)

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 arkbcfltr.sys (Microsoft AR PS/2 Keyboard Filter Driver (Beta 2 Release 2)/Microsoft Corporation)

---- EOF - GMER 1.0.14 ----

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 6:59:14 PM, on 1/15/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\arservice.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe

C:\Program Files\Creative\Shared Files\CAMTRAY.EXE

C:\WINDOWS\eHome\ehmsas.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\WINDOWS\RTHDCPL.EXE

C:\WINDOWS\system32\RUNDLL32.EXE

C:\WINDOWS\ARPWRMSG.EXE

C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\WINDOWS\eHome\ehRecvr.exe

c:\windows\system\hpsysdrv.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Documents and Settings\HP_Administrator\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe

O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"

O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\Shared Files\CAMTRAY.EXE

O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe

O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownlo.../sysreqlab3.cab

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://www.pandasecurity.com/activescan/cabs/as2stubie.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1154224981574

O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab

O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/p...obat/nos/gp.cab

O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe

O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe

O23 - Service: HauppaugeTVServer - Hauppauge Computer Works - C:\PROGRA~1\WinTV\HCWTVS~1.EXE

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE

O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files\Viewpoint\Common\ViewpointService.exe (file missing)

--

End of file - 9396 bytes

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  • Root Admin

Combofix normally stalls when someone moves the mouse or keyboard like when a screen saver or something kicks in.

I've been told that the CF was updated to try and overcome this error but I see you still got it.

But it appears that it was able to cleanup enough to get you going well with the other tools.

Please go into your Control Panel, Add/Remove and uninstall ALL versions of JAVA. The Java updater keeps all old versions which have been found to be susceptible to Malware attacks.

You can try deleting all your browser cache and try to download it again from this link: http://subs.geekstogo.com/ComboFix.exe

Make sure you remove the C:\QooBox\LastRun or the entire folder if needed. According to some posts there was a bug in some build of CF.

Please update you Anti-Virus to the latest definitions and do a FULL SCAN then let me know what it finds. Want to make sure all of this Malware gets removed. CF normally can clean up most of it.

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Hi,

I was able to get combofix to complete this time (I did d/load the version from your last message) and the log file is below. Virus scan came back clean.

ComboFix 09-01-19.03 - HP_Administrator 2009-01-19 18:23:15.6 - NTFSx86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2494.1942 [GMT -5:00]

Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe

* Created a new restore point

.

((((((((((((((((((((((((( Files Created from 2008-12-19 to 2009-01-19 )))))))))))))))))))))))))))))))

.

2009-01-15 20:56 . 2009-01-15 20:56 <DIR> d-------- c:\program files\SightSpeed

2009-01-14 21:34 . 2008-04-13 13:45 10,368 --a------ c:\windows\system32\drivers\hidusb.sys

2009-01-14 21:34 . 2008-04-13 13:45 10,368 --a------ c:\windows\system32\dllcache\hidusb.sys

2009-01-14 07:48 . 2009-01-14 07:48 <DIR> d-------- c:\documents and settings\HP_Administrator\Application Data\Malwarebytes

2009-01-13 18:43 . 2009-01-13 18:43 <DIR> d-------- c:\program files\CCleaner

2009-01-12 19:05 . 2009-01-12 19:08 <DIR> d-------- C:\JavaRaSource

2009-01-12 18:25 . 2009-01-12 18:25 <DIR> d-------- c:\program files\Common Files\Adobe AIR

2009-01-12 18:24 . 2009-01-12 18:24 <DIR> d-------- c:\program files\Common Files\Adobe

2009-01-12 18:18 . 2009-01-12 18:18 <DIR> d-------- c:\program files\NOS

2009-01-12 18:18 . 2009-01-12 18:18 <DIR> d-------- c:\documents and settings\All Users\Application Data\NOS

2009-01-12 17:51 . 2009-01-12 17:51 410,984 --a------ c:\windows\system32\deploytk.dll

2009-01-11 22:21 . 2009-01-12 19:32 <DIR> d-------- c:\program files\Windows Live Safety Center

2009-01-11 21:11 . 2009-01-14 16:11 15,504 --a------ c:\windows\system32\drivers\mbam.sys

2009-01-11 21:10 . 2009-01-15 18:49 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware

2009-01-11 21:10 . 2009-01-11 21:10 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes

2009-01-11 21:10 . 2009-01-14 16:11 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys

2009-01-07 19:35 . 2009-01-07 19:35 <DIR> d-------- c:\program files\Panda Security

2009-01-07 19:35 . 2008-06-19 17:24 28,544 --a------ c:\windows\system32\drivers\pavboot.sys

2009-01-07 19:00 . 2009-01-07 19:00 <DIR> d-------- c:\program files\Spybot - Search & Destroy

2009-01-07 19:00 . 2009-01-14 20:11 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy

2009-01-07 16:55 . 2009-01-07 16:55 <DIR> d-------- C:\NVIDIA

2009-01-07 16:55 . 2008-10-02 10:07 453,152 --a------ c:\windows\system32\NVUNINST.EXE

2009-01-07 16:42 . 2009-01-07 16:42 <DIR> d-------- c:\program files\SystemRequirementsLab

2009-01-07 16:07 . 2009-01-07 16:07 <DIR> d-------- c:\program files\AMD

2009-01-07 16:07 . 2007-06-29 14:47 34,304 --a------ c:\windows\system32\drivers\AmdLLD.sys

2009-01-07 13:23 . 2009-01-07 13:23 <DIR> d-------- c:\windows\system32\Hauppauge

2009-01-07 13:23 . 2009-01-07 13:23 <DIR> d-------- c:\program files\Common Files\IviSDK

2009-01-07 13:17 . 2009-01-07 13:18 <DIR> d-------- C:\wintv

2008-12-28 18:02 . 2009-01-15 20:56 <DIR> d-------- c:\program files\WinTV

2008-12-28 16:23 . 2008-12-28 16:23 <DIR> d-------- c:\documents and settings\HP_Administrator\Application Data\muvee Technologies

2008-12-28 16:23 . 2008-12-28 16:23 <DIR> d-------- c:\documents and settings\All Users\Application Data\muvee Technologies

2008-12-25 20:08 . 2001-08-17 13:48 12,160 --a------ c:\windows\system32\drivers\mouhid.sys

2008-12-25 20:08 . 2001-08-17 13:48 12,160 --a------ c:\windows\system32\dllcache\mouhid.sys

2008-12-25 20:07 . 2008-04-13 19:11 21,504 --a------ c:\windows\system32\hidserv.dll

2008-12-25 20:07 . 2008-04-13 19:11 21,504 --a------ c:\windows\system32\dllcache\hidserv.dll

2008-12-25 20:07 . 2008-04-13 13:39 14,592 --a------ c:\windows\system32\drivers\kbdhid.sys

2008-12-25 20:07 . 2008-04-13 13:39 14,592 --a------ c:\windows\system32\dllcache\kbdhid.sys

2008-12-25 20:07 . 2001-08-17 22:36 8,704 --a------ c:\windows\system32\kbdjpn.dll

2008-12-25 20:07 . 2001-08-17 22:36 8,704 --a------ c:\windows\system32\dllcache\kbdjpn.dll

2008-12-25 20:07 . 2008-04-13 19:09 6,144 --a------ c:\windows\system32\kbd106.dll

2008-12-25 20:07 . 2008-04-13 19:09 6,144 --a------ c:\windows\system32\dllcache\kbd106.dll

2008-12-25 19:40 . 2006-07-21 09:50 66,048 --a------ c:\windows\system32\hcwxds.dll

2008-12-25 19:40 . 2008-04-13 13:46 15,232 --a------ c:\windows\system32\drivers\MPE.sys

2008-12-25 19:40 . 2008-04-13 13:46 15,232 --a------ c:\windows\system32\dllcache\mpe.sys

2008-12-25 19:39 . 2009-01-07 13:18 1,399,552 --a------ c:\windows\system32\drivers\HCW85BDA.sys

2008-12-25 19:39 . 2009-01-07 13:18 376,836 --a------ c:\windows\system32\drivers\hcw85enc.rom

2008-12-25 19:39 . 2009-01-07 13:18 140,800 --a------ c:\windows\system32\hcw85enc.ax

2008-12-25 19:39 . 2009-01-07 13:18 139,264 --a------ c:\windows\system32\hcwecppp.ax

2008-12-25 19:39 . 2009-01-07 13:18 115,712 --a------ c:\windows\system32\hcw85prop.ax

2008-12-25 19:39 . 2006-09-08 07:40 96,256 --a------ c:\windows\system32\hcwcp.ax

2008-12-25 19:39 . 2008-04-13 19:12 18,432 --a------ c:\windows\system32\dllcache\bdaplgin.ax

2008-12-25 19:39 . 2008-04-13 19:12 18,432 --a------ c:\windows\system32\BdaPlgIn.ax

2008-12-25 19:39 . 2007-06-26 06:04 16,382 -ra------ c:\windows\system32\drivers\hcw85mlC.rom

2008-12-25 19:39 . 2008-04-13 13:46 11,776 --a------ c:\windows\system32\drivers\BdaSup.sys

2008-12-25 19:39 . 2008-04-13 13:46 11,776 --a------ c:\windows\system32\dllcache\bdasup.sys

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-01-08 01:23 --------- d-----w c:\program files\Viewpoint

2009-01-08 01:23 --------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint

2009-01-07 22:43 --------- d-----w c:\program files\Invitation to Public Speaking

2009-01-07 18:34 --------- d-----w c:\program files\AIM

2009-01-07 18:23 --------- d--h--w c:\program files\InstallShield Installation Information

2009-01-07 18:18 16,382 ----a-w c:\windows\system32\drivers\hcw85mlD.rom

2008-12-14 23:59 --------- d-----w c:\documents and settings\HP_Administrator\Application Data\Canon

2008-12-13 06:40 3,593,216 ----a-w c:\windows\system32\dllcache\mshtml.dll

2008-12-11 10:57 333,952 ------w c:\windows\system32\drivers\srv.sys

2008-12-11 10:57 333,952 ------w c:\windows\system32\dllcache\srv.sys

2008-11-29 17:12 --------- d-----w c:\documents and settings\Katie\Application Data\Canon

2008-11-23 14:16 61,440 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\modemutil.dll

2008-11-23 14:16 45,056 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\uninstallUI\eHelpSetup.exe

2008-11-23 14:16 44,032 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Scripts\devcon.exe

2008-11-23 14:16 40,960 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\ScDmi.dll

2008-11-23 14:16 341,048 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\HPBasicDetection3.dll

2008-11-23 14:16 32,768 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\uploadHSC.dll

2008-11-23 14:16 32,768 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\Scom.dll

2008-11-23 14:16 217,088 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll

2008-11-23 14:16 163,840 ----a-w c:\windows\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\modemcheck.dll

2008-10-24 11:21 455,296 ------w c:\windows\system32\dllcache\mrxsmb.sys

2008-10-23 12:36 286,720 ----a-w c:\windows\system32\gdi32.dll

2008-10-23 12:36 286,720 ----a-w c:\windows\system32\dllcache\gdi32.dll

2006-09-19 23:10 84,432 ----a-w c:\documents and settings\Katie\Application Data\GDIPFONTCACHEV1.DAT

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-09-04 282624]

"OpwareSE2"="c:\program files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe" [2003-05-08 49152]

"KBD"="c:\hp\KBD\KBD.EXE" [2005-02-02 61440]

"HPHUPD08"="c:\program files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe" [2005-06-01 49152]

"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2006-02-15 249856]

"HP Software Update"="c:\program files\HP\HP Software Update\HPwuSchd2.exe" [2005-12-15 49152]

"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]

"DMAScheduler"="c:\program files\HP DigitalMedia Archive\DMAScheduler.exe" [2006-03-20 90112]

"Creative WebCam Tray"="c:\program files\Creative\Shared Files\CAMTRAY.EXE" [2004-07-30 245760]

"amd_dc_opt"="c:\program files\AMD\Dual-Core Optimizer\amd_dc_opt.exe" [2008-07-22 77824]

"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2006-05-06 180269]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-10-07 13574144]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]

"Reminder"="c:\windows\Creator\Remind_XP.exe" [2004-12-13 663552]

"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-22 237568]

"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-10-07 86016]

"vptray"="c:\progra~1\SYMANT~1\SYMANT~1\vptray.exe" [2002-07-30 77824]

"RTHDCPL"="RTHDCPL.EXE" [2006-03-07 c:\windows\RTHDCPL.EXE]

"nwiz"="nwiz.exe" [2008-10-07 c:\windows\system32\nwiz.exe]

"AlwaysReady Power Message APP"="ARPWRMSG.EXE" [2005-08-02 c:\windows\arpwrmsg.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]

"RunNarrator"="Narrator.exe" [2008-04-13 c:\windows\system32\narrator.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2005-12-15 282624]

Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]

Updates From HP.lnk - c:\program files\Updates from HP\9972322\Program\Updates from HP.exe [2006-05-06 36903]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]

"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=

"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=

"c:\\Program Files\\DISC\\DISCover.exe"=

"c:\\Program Files\\DISC\\DiscStreamHub.exe"=

"c:\\Program Files\\DISC\\myFTP.exe"=

"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=

"c:\\Program Files\\Messenger\\msmsgs.exe"=

"c:\\Program Files\\HP Rhapsody\\rhapsody.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\Ruckus Player\\Ruckus.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\SightSpeed\\SightSpeed.exe"=

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-01-07 28544]

R3 HCW85BDA;Hauppauge WinTV 885 Video Capture;c:\windows\system32\drivers\HCW85BDA.sys [2008-12-25 1399552]

R4 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [2006-11-03 13592]

S3 getPlus® Helper;getPlus® Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [2009-01-12 33752]

S3 HauppaugeTVServer;HauppaugeTVServer;c:\progra~1\WinTV\HCWTVS~1.EXE [2009-01-07 823296]

S4 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\Viewpoint\Common\ViewpointService.exe" --> c:\program files\Viewpoint\Common\ViewpointService.exe [?]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]

\Shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480

.

Contents of the 'Scheduled Tasks' folder

2009-01-19 c:\windows\Tasks\MP Scheduled Scan.job

- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 18:20]

.

- - - - ORPHANS REMOVED - - - -

HKLM-Run-PCDrProfiler - (no file)

.

------- Supplementary Scan -------

.

uInternet Connection Wizard,ShellNext = hxxp://www.google.com/

.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-01-19 18:24:23

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

Completion time: 2009-01-19 18:25:32

ComboFix-quarantined-files.txt 2009-01-19 23:25:30

Pre-Run: 212,719,599,616 bytes free

Post-Run: 212,705,542,144 bytes free

189 --- E O F --- 2009-01-19 22:50:19

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  • Root Admin

Okay, please update MBAM one more time and do another Quick Scan and fix anything found and then RESTART the computer.

After the restart please run a new HJT log and post both of them back.

Please let me know how the system is running now and if there are still any signs of an infection.

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Okay. MBAM found an infected file and cleaned it successfully, the HJT log is posted below and I forgot to save the log the MBAM log the first time so I reran a quick scan and that log is posted below.. The PC seems to operating fine, although MS Office installer has wanted to start a few times in the past two days. After we close this post I will start a new one to check the laptop I used to copy files back and forth when this PC was unable to connect to this forum. Thanks again!

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:12:21 AM, on 1/20/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\arservice.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe

C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe

C:\Program Files\Creative\Shared Files\CAMTRAY.EXE

C:\WINDOWS\eHome\ehmsas.exe

C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\RTHDCPL.EXE

C:\WINDOWS\system32\RUNDLL32.EXE

C:\WINDOWS\ARPWRMSG.EXE

C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Documents and Settings\HP_Administrator\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe

O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"

O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\Shared Files\CAMTRAY.EXE

O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownlo.../sysreqlab3.cab

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://www.pandasecurity.com/activescan/cabs/as2stubie.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1154224981574

O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab

O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/p...obat/nos/gp.cab

O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe

O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe

O23 - Service: HauppaugeTVServer - Hauppauge Computer Works - C:\PROGRA~1\WinTV\HCWTVS~1.EXE

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE

O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files\Viewpoint\Common\ViewpointService.exe (file missing)

--

End of file - 8769 bytes

Malwarebytes' Anti-Malware 1.33

Database version: 1668

Windows 5.1.2600 Service Pack 3

1/20/2009 8:29:00 AM

mbam-log-2009-01-20 (08-29-00).txt

Scan type: Quick Scan

Objects scanned: 61993

Time elapsed: 4 minute(s), 45 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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  • Root Admin

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

When we're done you can go back and install the latest version but for now please do not install any.

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it back when you reply

Then look for the following Java folders and if found delete them.

C:\Program Files\Java

C:\Program Files\Common Files\Java

C:\Documents and Settings\All Users\Application Data\Java

C:\Documents and Settings\All Users\Application Data\Sun\Java

C:\Documents and Settings\username\Application Data\Java

C:\Documents and Settings\username\Application Data\Sun\Java

Then when that's done you can update it to the latest.

The most current version of Sun Java is: Java Runtime Environment (JRE) 6 Update 11.

  • Go to http://java.sun.com/javase/downloads/index.jsp
  • Go to Java Runtime Environment (JRE) 6 Update 11 about half way down the page and click on the Download button.
  • In Platform box choose Windows.
  • Check the box to Accept License Agreement and click Continue.
  • Click on Windows Offline Installation, click on the link under it which says jre-6u11-windows-i586-p.exe and save the downloaded file to your desktop.
  • Install the new version by running the newly-downloaded file with the java icon which will be on your desktop, and follow the on-screen instructions.
  • Uncheck the Toolbar button (unless you want the toolbar)
  • Reboot your computer

Please run an online scan with Kaspersky. You won't be able to clean what it finds, but save the log and we'll use other tools for removal if needed.

Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner.

Click Accept, when prompted to download and install the program files and database of malware definitions.

  • Click Run at the Security prompt.
  • The program will then begin downloading and installing and will also update the database.
  • Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.
  • Click the Save Report As... button.
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.

This animation will guide you through the process:

KAS.gif

**Note**

To optimize scanning time and produce a more sensible report for review:

Close any open programs

Turn off the real time scanner of any existing antivirus program while performing the online scan. You may disconnect from the internet once you begin the scan.

Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

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Sorry for the delay. Here is the Kapersky scan report.

KASPERSKY ONLINE SCANNER 7 REPORT

Thursday, January 22, 2009

Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)

Kaspersky Online Scanner 7 version: 7.0.25.0

Program database last update: Thursday, January 22, 2009 17:28:07

Records in database: 1668742

--------------------------------------------------------------------------------

Scan settings:

Scan using the following database: extended

Scan archives: yes

Scan mail databases: yes

Scan area - My Computer:

C:\

D:\

E:\

F:\

G:\

H:\

I:\

Scan statistics:

Files scanned: 109860

Threat name: 0

Infected objects: 0

Suspicious objects: 0

Duration of the scan: 02:08:44

No malware has been detected. The scan area is clean.

The selected area was scanned.

And a new HJT file.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:23:34 PM, on 1/22/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\arservice.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe

C:\Program Files\Creative\Shared Files\CAMTRAY.EXE

C:\WINDOWS\eHome\ehmsas.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\RTHDCPL.EXE

C:\WINDOWS\system32\RUNDLL32.EXE

C:\WINDOWS\ARPWRMSG.EXE

C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

c:\windows\system\hpsysdrv.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\Program Files\internet explorer\iexplore.exe

C:\Documents and Settings\HP_Administrator\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\webhelper.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe

O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"

O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\Shared Files\CAMTRAY.EXE

O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownlo.../sysreqlab3.cab

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://www.pandasecurity.com/activescan/cabs/as2stubie.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1154224981574

O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab

O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/p...obat/nos/gp.cab

O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe

O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe

O23 - Service: HauppaugeTVServer - Hauppauge Computer Works - C:\PROGRA~1\WinTV\HCWTVS~1.EXE

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE

O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files\Viewpoint\Common\ViewpointService.exe (file missing)

--

End of file - 9296 bytes

Everything seems to be running okay. Waht do you think?

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  • Root Admin

Great, all looks good now.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.

Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-WINDOWS XP

This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • Check Turn off System Restore.

  • Click Apply, and then click OK.

  • Reboot.

Turn ON System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • UN-Check *Turn off System Restore*.

  • Click Apply, and then click OK.

This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Install SpyWare Blaster

Download it from
here

Find here the tutorial on how to use Spyware Blaster
here

Install WinPatrol

Download it from
here

Here you can find information about how WinPatrol works
here

Install FireTrust SiteHound

You can find information and download it from
here

Install hpHosts

Download it from
here

hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,

tracking and malicious websites. This prevents your computer from connecting to these untrusted sites

by redirecting them to 127.0.0.1 which is your own local computer.

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Visit Microsoft often to get the latest updates for your computer.

Note 1:

If you are running Windows XP
SP2
, you should upgrade to
SP3
.

Note 2:

Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.

The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.

I recommend
Online Armor Free

A little outdated but good reading on

how to prevent Malware

Keep safe online and happy surfing.

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you
Fully Understand

how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting
Pre- HJT Post Instructions

Also don't forget that we offer
FREE
assistance with General PC questions and repair here
PC Help

If you're pleased with the product
Malwarebytes
and the service provided you, please let your friends, family, and co-workers know.
http://www.malwarebytes.org

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