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Help!

I think my browser has been hijacked. All links I click on in Google take me to unexpected websites. The PC is also gettting BSOD randomly when surfing.

Malwarebytes and McAfee both scan clean.

Here is the Hijackthis Log.

Let me know your thoughts!

Thanks!

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 11:23:37 PM, on 10/4/2011

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v8.00 (8.00.6001.18904)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\McAfee.com\Agent\mcagent.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Windows\ehome\ehtray.exe

C:\Windows\System32\rundll32.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\ehome\ehmsas.exe

C:\Windows\system32\wuauclt.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://idm.east.cox.net/coxlogin/ui/webmail?TARGET=-SM-https%3A%2F%2Fwebmail.east.cox.net

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20110509190908.dll

O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [Lahvwjkcn] rundll32 "C:\Users\Stacey\AppData\Roaming\12520850Q.dll",imojerox

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Global Startup: QuickSet.lnk = ?

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.2) - http://javadl-esd.sun.com/update/1.4.2/jinstall-1_4_2-windows-i586.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe

O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

O23 - Service: McShield - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe

O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe

O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\Windows\system32\mfevtps.exe

--

End of file - 7261 bytes

DDSARKATTACH.zip

I followed the Pinned Instructions. Here are the additional files.

DDS

ARK

Attach

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 8.0.6001.18904

Run by Stacey at 21:09:14 on 2011-10-05

Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2037.913 [GMT -5:00]

.

AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}

SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}

FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\McAfee\SiteAdvisor\McSACore.exe

C:\Windows\system32\mfevtps.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\rundll32.exe

C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe

C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\McAfee.com\Agent\mcagent.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Windows\ehome\ehtray.exe

C:\Windows\System32\rundll32.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Windows\system32\NOTEPAD.EXE

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Common Files\McAfee\Core\mchost.exe

C:\Program Files\McAfee\VirusScan\mcods.exe

C:\Program Files\Common Files\McAfee\Core\mchost.exe

C:\Windows\system32\NOTEPAD.EXE

C:\Windows\system32\wuauclt.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = https://idm.east.cox.net/coxlogin/ui/webmail?TARGET=-SM-https%3A%2F%2Fwebmail.east.cox.net

uSearch Bar = Preserve

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110509190908.dll

BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll

TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

uRun: [Lahvwjkcn] rundll32 "c:\users\stacey\appdata\roaming\12520850Q.dll",imojerox

mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey

mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\windows\installer\{7f0c4457-8e64-491b-8d7b-991504365d1e}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL

DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl-esd.sun.com/update/1.4.2/jinstall-1_4_2-windows-i586.cab

DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

TCP: DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12

TCP: Interfaces\{205B75AF-BCA0-4CC0-B87F-936828DE9E6C} : DhcpNameServer = 192.168.6.1 64.134.255.2 64.134.255.10

TCP: Interfaces\{873AC056-B3B4-4618-8C4D-B7A57D479027} : DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12

Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll

Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll

Notify: igfxcui - igfxdev.dll

.

============= SERVICES / DRIVERS ===============

.

R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2011-1-17 387480]

R1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\drivers\mfenlfk.sys [2011-1-17 64584]

R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2011-1-17 165032]

R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-10-3 366152]

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2010-1-9 94880]

R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-1-17 271480]

R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-1-17 271480]

R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-1-17 271480]

R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2011-1-17 171168]

R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2011-1-17 188136]

R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-1-17 141792]

R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2011-1-17 56064]

R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-10-3 22216]

R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2011-1-17 153280]

R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2011-1-17 52320]

R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2011-1-17 314088]

S2 0024321317793262mcinstcleanup;McAfee Application Installer Cleanup (0024321317793262);c:\windows\temp\002432~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\windows\temp\002432~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2011-1-17 84488]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

.

=============== Created Last 30 ================

.

2011-10-05 03:33:42 388096 ----a-r- c:\users\stacey\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe

2011-10-05 03:33:33 -------- d-----w- c:\program files\Trend Micro

2011-10-04 01:35:41 -------- d-----w- c:\users\stacey\appdata\roaming\Malwarebytes

2011-10-04 01:35:33 -------- d-----w- c:\programdata\Malwarebytes

2011-10-04 01:35:29 22216 ----a-w- c:\windows\system32\drivers\mbam.sys

2011-10-04 01:35:29 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

.

==================== Find3M ====================

.

2011-09-05 16:18:56 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2011-08-22 01:03:55 53352 ----a-w- c:\windows\system32\jpicpl32.cpl

2011-07-29 23:43:16 63488 --sha-r- c:\users\stacey\appdata\roaming\12520850Q.dll

.

============= FINISH: 21:10:11.25 ===============

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post-32477-1261866970.gif

Logs will be closed if you haven't replied within 3 days

Please don't attach the scans / logs for these tools, use "copy/paste".

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Please run a new MBAM scan being sure to update before scanning.

Post the scan results

Also please describe how your computer behaves at the moment.

Please don't attach the scans / logs, use "copy/paste".

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Below is the requested log.

When conducting searches in Google, the results appear accurate, but when you click on the links you are redirected to other strange search engines and shopping sites.

The browser occasionaly locks up and the PC Blue Screens. It also seems that I cannot turn real time scanning on in McAfee or conduct a virus scan. MBAM says it does not detect anything malicious.

Thanks in advance for the guidance and help!

Malwarebytes' Anti-Malware 1.51.2.1300

www.malwarebytes.org

Database version: 7926

Windows 6.0.6001 Service Pack 1

Internet Explorer 8.0.6001.18904

10/11/2011 10:22:38 PM

mbam-log-2011-10-11 (22-22-38).txt

Scan type: Full scan (C:\|)

Objects scanned: 260027

Time elapsed: 55 minute(s), 45 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Please go to http://www.virustotal.com/, click on Browse, and upload the following file for analysis:

c:\users\stacey\appdata\roaming\12520850Q.dll

Then click Submit. Allow the file to be scanned, and then please copy and paste the results here for me to see.

If virustotal is too busy you can try these.

http://virusscan.jotti.org

http://www.kaspersky.com/scanforvirus.html

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Lets see what this brings.

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Download ComboFix from one of these locations:

Link 1

Link 2 If using this link, Right Click and select Save As.

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs
  • Double click on ComboFix.exe & follow the prompts.
    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.
    Note: If you have XP SP3, use the XP SP2 package.
    If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RC1.png

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

RC2-1.png

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.

2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.

3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.

4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.

Please do not attach the scan results from Combofx. Use copy/paste.

Also please describe how your computer behaves at the moment.

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Thanks for your help. Below is the requested log.

The PC is locking up Randomly... usually in IE. McAfee won't update, and real time scanning won't enable.

ComboFix 11-10-13.05 - Stacey 10/13/2011 21:33:49.1.2 - x86

Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2037.1051 [GMT -5:00]

Running from: c:\users\Stacey\Desktop\ComboFix.exe

AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}

FW: McAfee Firewall *Disabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}

SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

C:\DFRD9F8.tmp

c:\users\Stacey\AppData\Roaming\12520850Q.dll

.

.

((((((((((((((((((((((((( Files Created from 2011-09-14 to 2011-10-14 )))))))))))))))))))))))))))))))

.

.

2011-10-14 02:43 . 2011-10-14 02:43 -------- d-----w- c:\users\Default\AppData\Local\temp

2011-10-05 03:33 . 2011-10-05 03:33 388096 ----a-r- c:\users\Stacey\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe

2011-10-05 03:33 . 2011-10-05 03:33 -------- d-----w- c:\program files\Trend Micro

2011-10-04 01:35 . 2011-10-04 01:35 -------- d-----w- c:\users\Stacey\AppData\Roaming\Malwarebytes

2011-10-04 01:35 . 2011-10-04 01:35 -------- d-----w- c:\programdata\Malwarebytes

2011-10-04 01:35 . 2011-10-04 01:35 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2011-10-04 01:35 . 2011-08-31 22:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2011-09-05 16:18 . 2011-05-20 12:28 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2011-08-22 01:03 . 2011-08-22 01:04 53352 ----a-w- c:\windows\system32\jpicpl32.cpl

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-19 1233920]

"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-12 141848]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-12 166424]

"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-12 133656]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-06-08 37296]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]

"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-12-13 421160]

"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2011-06-28 1195408]

"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-08-31 449608]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

QuickSet.lnk - c:\windows\Installer\{7F0C4457-8E64-491B-8D7B-991504365D1E}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe [2009-11-22 45056]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

@=""

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

@=""

.

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]

"DisableMonitoring"=dword:00000001

.

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]

R3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2011-04-14 84488]

R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]

S1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\DRIVERS\mfenlfk.sys [2011-04-14 64584]

S1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2011-04-14 165032]

S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2011-08-31 366152]

S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [2011-08-10 94880]

S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe [2010-03-10 271480]

S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2010-03-10 271480]

S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2011-04-14 188136]

S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-04-14 141792]

S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2011-04-14 56064]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-08-31 22216]

S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2011-04-14 314088]

.

.

--- Other Services/Drivers In Memory ---

.

*Deregistered* - mfeavfk01

.

.

------- Supplementary Scan -------

.

uStart Page = https://idm.east.cox.net/coxlogin/ui/webmail?TARGET=-SM-https%3A%2F%2Fwebmail.east.cox.net

TCP: DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12

.

- - - - ORPHANS REMOVED - - - -

.

HKCU-Run-Lahvwjkcn - c:\users\Stacey\AppData\Roaming\12520850Q.dll

.

.

.

**************************************************************************

.

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2011-10-13 21:43

Windows 6.0.6001 Service Pack 1 NTFS

.

scanning hidden processes ...

.

scanning hidden autostart entries ...

.

scanning hidden files ...

.

scan completed successfully

hidden files: 0

.

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

.

Completion time: 2011-10-13 21:50:03

ComboFix-quarantined-files.txt 2011-10-14 02:49

.

Pre-Run: 42,613,280,768 bytes free

Post-Run: 43,494,125,568 bytes free

.

- - End Of File - - 3E5534073C9CB884D2FE4E03495A8507

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http://www.eset.eu/online-scanner

Go here to run an online scannner from ESET.

Click the green ESET Online Scanner button.

Read the End User License Agreement and check the box: YES, I accept the Terms of Use.

Click on the Start button next to it.

You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then click Insall ActiveX component.

A new window will appear asking "Do you want to install this software?"".

Answer Yes to download and install the ActiveX controls that allows the scan to run.

Click Start.

Check Remove found threats and Scan potentially unwanted applications.

Click Scan to begin.

If offered the option to get information or buy software. Just close the window.

Wait for the scan to finish

Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt

Copy and paste that log as a reply to this topic.

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ESETSmartInstaller@High as CAB hook log:

OnlineScanner.ocx - registred OK

# version=7

# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)

# OnlineScanner.ocx=1.0.0.6528

# api_version=3.0.2

# EOSSerial=35859cdc0730ff4a8c288d7d6a3f3844

# end=finished

# remove_checked=true

# archives_checked=false

# unwanted_checked=true

# unsafe_checked=true

# antistealth_checked=true

# utc_time=2011-10-17 03:38:01

# local_time=2011-10-16 10:38:01 (-0600, Central Daylight Time)

# country="United States"

# lang=9

# osver=6.0.6001 NT Service Pack 1

# compatibility_mode=512 16777215 100 0 112770 112770 0 0

# compatibility_mode=5121 16777213 100 75 0 31816579 0 0

# compatibility_mode=5892 16776574 100 100 43620336 155427511 0 0

# compatibility_mode=8192 67108863 100 0 0 0 0 0

# scanned=109551

# found=1

# cleaned=1

# scan_time=2698

C:\Qoobox\Quarantine\C\Users\Stacey\AppData\Roaming\12520850Q.dll.vir a variant of Win32/Kryptik.TKS trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

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Good job thumbup.gif

The following will implement some cleanup procedures as well as reset System Restore points:

For XP:

  • Click START run
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.

For Vista / Windows 7

  • Click START Search
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.

If you used DeFogger

To re-enable your Emulation drivers, double click DeFogger to run the tool.

  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK

IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.

Here's my usual all clean post

To be on the safe side, I would also change all my passwords.

This infection appears to have been cleaned, but as the malware could be configured to run any program a remote attacker requires, it's impossible to be 100% sure that any machine is clean.

Log looks good :D

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
    5. Change the Download signed ActiveX controls to Prompt
    6. Change the Download unsigned ActiveX controls to Disable
    7. Change the Initialize and script ActiveX controls not marked as safe to Disable
    8. Change the Installation of desktop items to Prompt
    9. Change the Launching programs and files in an IFRAME to Prompt
    10. Change the Navigate sub-frames across different domains to Prompt
    11. When all these settings have been made, click on the OK button.
    12. If it prompts you as to whether or not you want to save the settings, press the Yes button.
    13. Next press the Apply button and then the OK to exit the Internet Properties page.

    [*]Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week

    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    [*]Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.

    Without a firewall your computer is succeptible to being hacked and taken over.

    I am very serious about this and see it happen almost every day with my clients.

    Simply using a Firewall in its default configuration can lower your risk greatly.

    [*]Using a secure browser plugin M86 SecureBrowsing makes it safe to search, surf and socialize online. This free browser plug-in displays security icons next to links on search engines and social networking sites like Facebook, Twitter and LinkedIn, so you'll know which pages are safe and which ones to avoid.

    •Free browser plug-in for Internet Explorer and Firefox

    •Real-time safety ratings

    •Ideal for Facebook, Twitter and LinkedIn

    [*] JAVA Click this link and click on the Free JAVA Download

    [*]Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.

    This will ensure your computer has always the latest security updates available installed on your computer.

    If there are new updates to install, install them immediately, reboot your computer, and revisit the site

    until there are no more critical updates.

Only run one Anti-Virus and Firewall program.

I would suggest you read:

PC Safety and Security--What Do I Need?.

How to Prevent Malware:

The full version of Malwarebytes' Anti-Malware could have helped protect your computer against this threat.

We use different ways of protecting your computer(s):

  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention

Save yourself the hassle and get protected.

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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