ESeale

[ESeale]

Same issue. I've tried multiple different recommended ways from various sites to get Malwarebytes to run and it gets shut down by OpenCloud every time. I can get it installed, but once the scan starts, it is shut down after about 10 seconds.

[AdvancedSetup]

Hi,

Please visit this webpage for instructions for running ComboFix:

• When the tool is finished, it will produce a report for you.
  
• Please post the C:\ComboFix.txt along with a new DDS log so we may continue cleaning the system.

Download

DDS

and save it to your desktop

http://download.bleepingcomputer.com/sUBs/dds.scr

Disable any script blocker if your Anti-Virus/Anti-Malware has it.

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click

dds.scr

to run the tool.

When done, the

DDS.txt

will open.

Click Yes at the next prompt for Optional Scan.

When done, DDS will open two (2) logs:

1. DDS.txt
   
   
2. Attach.txt

• Save both reports to your desktop
• Please include the following logs in your next reply:
  DDS.txt
  and
  Attach.txt

[AdvancedSetup]

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