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Are you infected with Data Recovery?


Striker

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Salut,

I've tested the about.exe and it was Data Recovery aka Master Utilities.

This rogue will disable your Taskmanager, hide all files + your hard drive. You can do nothing.

If you're infected with Data Recovery or Master Utilities, please use this key to disinfect your PC.

Serial = 1203978628012489708290478989147

The file will be dropped here:

C:\Documents and Settings\All Users\Application Data\6DSS92c31Apgjk.exe

After the registration you can download the registered copy of Master Utilities.

Start a Quick Scan with Malwarebytes' Anti-Malware to delete the rest of files (Be sure your MBAM is updated!)

backupcopy6eyi.png

Some screenshots:

fakeav2f1l.png

keytc25.png

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  • 2 months later...

My laptop got infected with this. It is sufficiently "normal" looking (no broken English, etc.) that I was convinced I actually had disk and RAM problems.

By poking around I found that my files were hidden and managed to copy them to a flash drive. Then I was going to e-cycle it and since I couldn't get the disk out, did my best to really erase it including system files. Then I decided to have the laptop repaired, but the repair guy told me it was a virus. He's fixing it since I'd already deleted so much it won't boot.

My question is, now I have the flash drive to deal with. I'm assuming it's infected. Instead of having him fix that, I would like to try to disinfect it myself. I don't really care about the files on it since I have a recent backup, but I'd like to save the flash drive.

(1) I have a backup laptop that I can risk. Should it be safe and sufficient to attach the flash drive to that and run antimalware on it and then on the laptop's drive?

(2) Do I understand that if I were running antimalware Pro it would have protected my system from infection with this?

Thanks.

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Hello trudyjh and welcome to Malwarebytes

Since you have deleted stuff not sure how it will go, but you can get expert assistance cleaning it up by following the instructions below.

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

Don't use any temporary file cleaners unless requested - this can cause data loss and make recovery difficult

You have 3 Options that you can choose from as listed below:


  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the
General Malwarebytes' Anti-Malware Forum
, you need to start a topic in the

Malware Removal forum
so a qualified helper can help you fix any malware related problems/infections you may have.


  • Please read and follow the
    , skipping any steps you are unable to complete.

  • After posting your new post, make sure under
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    Track this topic
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      Or

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OPTION 2

Alternatively, as a paying customer, you can contact the help desk at
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OPTION 3

If you would like to use our
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, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our
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Please be patient, someone will assist you as soon as possible.

PS: Please use the "Add Reply" Add-Reply.png button not the Reply button when you start replying.

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