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Can't shift malware.trace & trojan.vundo


alanr
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Hi, 1st time posting to any forum like this.

I've tried several runs of Malwarebytes' Anti-Malware 1.32 & Spybot S&D. Though they got rid of a couple of virtuomonde/vundo instances permanently, two others persist after a re-boot.

I've run both Malwarebytes' Anti-Malware & Spybot in Safemode too.

Please see attached Malwarebyte & HJT logs. If anyone can help I'd really appreciate it.

Thank you

Alan

-----------------------------

Malwarebytes' Anti-Malware 1.32

Database version: 1635

Windows 5.1.2600 Service Pack 2

10/01/2009 13:15:58

mbam-log-2009-01-10 (13-15-58).txt

Scan type: Quick Scan

Objects scanned: 56689

Time elapsed: 9 minute(s), 10 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 2

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

-------------------------------

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 13:12:12, on 10/01/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\PROGRA~1\AVG\AVG8\avgfws8.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Kontiki\KService.exe

C:\Program Files\MozyHome\mozybackup.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\PROGRA~1\AVG\AVG8\avgam.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Eraser\Eraser.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\MozyHome\mozystat.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=6070818

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=6070818

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: (no name) - {0D33CD15-FD56-42A9-BC8A-8B3B1EA62139} - (no file)

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: (no name) - {88B651E4-ACD5-472C-B5B2-B204EBDE1E55} - (no file)

O2 - BHO: (no name) - {D295B2BC-A08B-4C95-8F9B-C0F4A0A1EFE0} - (no file)

O2 - BHO: (no name) - {DA6AE39B-8A08-4CBD-BBA5-D2508CBEB03A} - (no file)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [EPSON Stylus Photo R320 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9XE.EXE /P30 "EPSON Stylus Photo R320 Series" /O6 "USB001" /M "Stylus Photo R320"

O4 - HKLM\..\Run: [%PROVIDERID%] "bin\sprtcmd.exe" /P %PROVIDERID%

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe -hide

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Startup: palmOne Registration.lnk.disabled

O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk.disabled

O4 - Global Startup: Digital Line Detect.lnk.disabled

O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\palmOne\Hotsync.exe

O4 - Global Startup: MozyHome Status.lnk = C:\Program Files\MozyHome\mozystat.exe

O4 - Global Startup: OptiCAL Startup.lnk = C:\Program Files\PANTONE COLORVISION\OptiCAL\OptiCAL.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O15 - Trusted Zone: *.antimalwareguard.com

O15 - Trusted Zone: *.gomyhit.com

O15 - Trusted Zone: *.antimalwareguard.com (HKLM)

O15 - Trusted Zone: *.gomyhit.com (HKLM)

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase6662.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1229894187656

O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -

O16 - DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} (Java Plug-in 1.6.0) -

O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} (Java Plug-in 1.6.0_02) -

O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} (Java Plug-in 1.6.0_03) -

O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,zsgdoe.dll

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O20 - Winlogon Notify: rqRKCvSJ - rqRKCvSJ.dll (file missing)

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe

O23 - Service: MozyHome Backup Service (mozybackup) - Unknown owner - C:\Program Files\MozyHome\mozybackup.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--

End of file - 10325 bytes

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  • Root Admin

Hello and Welcome to Malwarebytes

Please run the following scanner.

Please download the following scanning tool. GMER

  • Open the zip file and copy the file
    gmer.exe
    to your Desktop.
  • Double click on
    gmer.exe
    and run it.

  • It may take a minute to load and become available.

  • Do not make any changes. As soon as it's done and the
    COPY
    button is available click on the
    COPY
    button.

  • DO NOT
    Click on the
    SCAN
    button.

  • This will place the scan in your clipboard. Paste that into notepad or into your next reply post please.

  • Click OK and quit the GMER program.

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Thank you. Here's the requested log.

GMER 1.0.14.14536 - http://www.gmer.net

Rootkit scan 2009-01-10 23:16:07

Windows 5.1.2600 Service Pack 2

---- Devices - GMER 1.0.14 ----

AttachedDevice \FileSystem\Ntfs \Ntfs mozy.sys (Mozy Change Monitor Filter Driver/Mozy, Inc.)

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

AttachedDevice \Driver\Tcpip \Device\Ip ntkrnlpa.exe (NT Kernel & System/Microsoft Corporation)

AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

AttachedDevice \Driver\Tcpip \Device\Tcp ntkrnlpa.exe (NT Kernel & System/Microsoft Corporation)

AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

AttachedDevice \Driver\Tcpip \Device\Udp ntkrnlpa.exe (NT Kernel & System/Microsoft Corporation)

AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

AttachedDevice \Driver\Tcpip \Device\RawIp ntkrnlpa.exe (NT Kernel & System/Microsoft Corporation)

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

---- EOF - GMER 1.0.14 ----

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  • Root Admin

Update and Scan with Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer and AFTER the reboot run HJT Do a system scan and save a logfile

The post back NEW MBAM and HJT logs in that order please

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Thank you for such swift replies.

New logs attached as requested. MBAM doesn't detect any problems this time, which I don't understand as we haven't done anything new to remove the issues have we? Am I really clean??

I'm clearly no expert here, but there are also suspicious looking entries in the HJT log, like

"O15 - Trusted Zone: *.antimalwareguard.com

O15 - Trusted Zone: *.gomyhit.com

O15 - Trusted Zone: *.antimalwareguard.com (HKLM)

O15 - Trusted Zone: *.gomyhit.com (HKLM)"

Sorry if I'm making illogical leaps here - I'll leave it up to the expert!

Thanks AlanR

Malwarebytes' Anti-Malware 1.32

Database version: 1642

Windows 5.1.2600 Service Pack 2

11/01/2009 11:56:11

mbam-log-2009-01-11 (11-56-11).txt

Scan type: Quick Scan

Objects scanned: 56918

Time elapsed: 6 minute(s), 5 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

_____________________________

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:08:29, on 11/01/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\PROGRA~1\AVG\AVG8\avgfws8.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Kontiki\KService.exe

C:\Program Files\MozyHome\mozybackup.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\PROGRA~1\AVG\AVG8\avgam.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9XE.EXE

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Eraser\Eraser.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\palmOne\Hotsync.exe

C:\Program Files\MozyHome\mozystat.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=6070818

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=6070818

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: (no name) - {0D33CD15-FD56-42A9-BC8A-8B3B1EA62139} - (no file)

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: (no name) - {88B651E4-ACD5-472C-B5B2-B204EBDE1E55} - (no file)

O2 - BHO: (no name) - {D295B2BC-A08B-4C95-8F9B-C0F4A0A1EFE0} - (no file)

O2 - BHO: (no name) - {DA6AE39B-8A08-4CBD-BBA5-D2508CBEB03A} - (no file)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [EPSON Stylus Photo R320 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9XE.EXE /P30 "EPSON Stylus Photo R320 Series" /O6 "USB001" /M "Stylus Photo R320"

O4 - HKLM\..\Run: [%PROVIDERID%] "bin\sprtcmd.exe" /P %PROVIDERID%

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe -hide

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Startup: palmOne Registration.lnk.disabled

O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk.disabled

O4 - Global Startup: Digital Line Detect.lnk.disabled

O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\palmOne\Hotsync.exe

O4 - Global Startup: MozyHome Status.lnk = C:\Program Files\MozyHome\mozystat.exe

O4 - Global Startup: OptiCAL Startup.lnk = C:\Program Files\PANTONE COLORVISION\OptiCAL\OptiCAL.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O15 - Trusted Zone: *.antimalwareguard.com

O15 - Trusted Zone: *.gomyhit.com

O15 - Trusted Zone: *.antimalwareguard.com (HKLM)

O15 - Trusted Zone: *.gomyhit.com (HKLM)

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase6662.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1229894187656

O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -

O16 - DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} (Java Plug-in 1.6.0) -

O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} (Java Plug-in 1.6.0_02) -

O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} (Java Plug-in 1.6.0_03) -

O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,zsgdoe.dll

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O20 - Winlogon Notify: rqRKCvSJ - rqRKCvSJ.dll (file missing)

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe

O23 - Service: MozyHome Backup Service (mozybackup) - Unknown owner - C:\Program Files\MozyHome\mozybackup.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--

End of file - 10456 bytes

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  • Root Admin

No you're not clean fully yet. Please run the following

Please visit this webpage for instructions for downloading ComboFix to your
DESKTOP
:
how-to-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

NOTE!!:

You must save and run
ComboFix.exe
on your DESKTOP and not from any other folder.

Also,
DO NOT
click the mouse or launch any other applications while this is running or it may stall the program

Additional links to download the tool:

Note:

The
Windows Recovery Console
will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click
    Yes
    to allow ComboFix to continue scanning for malware.

  • When the tool is finished, it will produce a report for you.

  • Please post the
    C:\ComboFix.txt
    along with a
    new HijackThis log
    so we may continue cleaning the system.

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Share on other sites

Many thanks once again.

The only way I could turn off AVG totally whilst running Combofix was to uninstall it.

Combofix also rebooted the PC before creating the logfile, so some processes did restart before it was finished.

Here is the Combofix log followed by the HJT log.

AlanR

ComboFix 09-01-11.04 - Alan 2009-01-12 17:12:35.1 - NTFSx86

Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1918.1434 [GMT 0:00]

Running from: c:\documents and settings\Alan\Desktop\ComboFix.exe

* Created a new restore point

.

((((((((((((((((((((((((( Files Created from 2008-12-12 to 2009-01-12 )))))))))))))))))))))))))))))))

.

2009-01-10 23:14 . 2009-01-10 23:14 250 --a------ c:\windows\gmer.ini

2009-01-10 00:16 . 2009-01-10 00:16 <DIR> d-------- c:\program files\Trend Micro

2009-01-09 20:06 . 2009-01-09 20:06 410,984 --a------ c:\windows\system32\deploytk.dll

2009-01-09 20:06 . 2009-01-09 20:06 73,728 --a------ c:\windows\system32\javacpl.cpl

2009-01-09 01:14 . 2009-01-09 01:14 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware

2009-01-09 01:14 . 2009-01-09 01:14 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes

2009-01-09 01:14 . 2009-01-09 01:14 <DIR> d-------- c:\documents and settings\Alan\Application Data\Malwarebytes

2009-01-09 01:14 . 2009-01-04 18:39 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys

2009-01-09 01:14 . 2009-01-04 18:38 15,504 --a------ c:\windows\system32\drivers\mbam.sys

2009-01-08 22:49 . 2007-08-18 17:31 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Roxio

2009-01-08 22:49 . 2007-08-18 17:16 <DIR> d-------- c:\documents and settings\Administrator\Application Data\InstallShield

2009-01-08 22:49 . 2007-08-18 17:27 <DIR> d-------- c:\documents and settings\Administrator\Application Data\GTek

2009-01-08 22:49 . 2007-08-18 17:31 <DIR> d-------- c:\documents and settings\Administrator\Application Data\ATI

2009-01-08 22:49 . 2009-01-08 23:04 <DIR> d-------- c:\documents and settings\Administrator

2009-01-08 19:21 . 2009-01-08 19:21 <DIR> d-------- C:\VundoFix Backups

2009-01-08 16:08 . 2009-01-08 16:10 <DIR> d-------- c:\program files\EPSON

2009-01-08 16:08 . 2004-09-30 07:06 79,686 --a------ c:\windows\system32\E_FLM9XE.DLL

2009-01-08 16:08 . 2003-05-21 04:27 64,000 --a------ c:\windows\system32\E_FBCB9XE.DLL

2009-01-08 16:08 . 2004-09-10 22:12 49,152 --a------ c:\windows\system32\E_DCINST.DLL

2009-01-08 16:08 . 2000-06-07 03:01 34,304 --a------ c:\windows\system32\E_FBCH9XE.DLL

2009-01-08 16:07 . 2009-01-08 16:07 <DIR> d-------- C:\EPSON

2009-01-08 15:59 . 2004-08-03 23:08 31,616 --a------ c:\windows\system32\drivers\usbccgp.sys

2009-01-08 15:59 . 2004-08-03 23:08 31,616 --a------ c:\windows\system32\dllcache\usbccgp.sys

2009-01-08 15:59 . 2004-08-03 23:01 25,856 --a------ c:\windows\system32\drivers\usbprint.sys

2009-01-08 15:59 . 2004-08-03 23:01 25,856 --a------ c:\windows\system32\dllcache\usbprint.sys

2008-12-27 18:00 . 2008-12-27 18:00 <DIR> d-------- c:\documents and settings\Alan\dwhelper

2008-12-22 00:24 . 2009-01-08 21:08 <DIR> d-------- c:\program files\Windows Live Safety Center

2008-12-21 21:17 . 2008-10-16 14:07 23,576 --a------ c:\windows\system32\wuapi.dll.mui

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-01-12 17:20 --------- d-----w c:\documents and settings\All Users\Application Data\Kontiki

2009-01-12 17:08 --------- d-----w c:\documents and settings\All Users\Application Data\avg8

2009-01-11 19:42 --------- d-----w c:\program files\Privacy Shield

2009-01-10 17:00 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP

2009-01-09 20:06 --------- d-----w c:\program files\Java

2009-01-09 19:41 --------- d--h--w c:\program files\InstallShield Installation Information

2009-01-09 19:41 --------- d-----w c:\program files\onOne Software

2009-01-09 19:34 --------- d-----w c:\program files\Common Files\Adobe

2009-01-08 19:15 --------- d-----w c:\documents and settings\Alan\Application Data\OpenOffice.org2

2009-01-04 03:00 --------- d-----w c:\documents and settings\All Users\Application Data\{DB82D04C-8FC1-489B-81AA-BE54061CEF97}

2008-12-22 12:47 --------- d-----w c:\documents and settings\Alan\Application Data\Skype

2008-12-18 08:30 --------- d-----w c:\documents and settings\Alan\Application Data\FileZilla

2008-11-23 19:09 --------- d-----w c:\program files\Spybot - Search & Destroy

2008-11-15 23:01 --------- d-----w c:\program files\Common Files\xing shared

2008-11-15 23:01 --------- d-----w c:\program files\Common Files\Real

2008-11-15 23:00 --------- d-----w c:\program files\Real

2008-10-27 17:29 346 ----a-w c:\documents and settings\Alan\Application Data\wklnhst.dat

2008-09-11 13:55 784 ----a-w c:\documents and settings\Alan\Application Data\mpauth.dat

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\mozy2]

@="{747E722C-CB46-4a9d-BDFE-192AAD5099B1}"

[HKEY_CLASSES_ROOT\CLSID\{747E722C-CB46-4a9d-BDFE-192AAD5099B1}]

2008-10-24 15:52 3044664 --a------ c:\program files\MozyHome\mozyshell.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\mozy3]

@="{EE6F5A00-7898-40f7-AB77-51FF9D6DEB20}"

[HKEY_CLASSES_ROOT\CLSID\{EE6F5A00-7898-40f7-AB77-51FF9D6DEB20}]

2008-10-24 15:52 3044664 --a------ c:\program files\MozyHome\mozyshell.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Eraser"="c:\program files\Eraser\Eraser.exe" [2007-07-28 277328]

"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-09-22 761947]

"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2006-11-01 1392640]

"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2007-02-20 1191936]

"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-07-22 116040]

"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-07-30 289064]

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]

"EPSON Stylus Photo R320 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATI9XE.EXE" [2004-12-16 98304]

"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-01-09 136600]

c:\documents and settings\Alan\Start Menu\Programs\Startup\

palmOne Registration.lnk.disabled [2008-09-09 803]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Adobe Acrobat Speed Launcher.lnk.disabled [2008-09-13 2335]

Digital Line Detect.lnk.disabled [2007-08-18 493]

HOTSYNCSHORTCUTNAME.lnk - c:\program files\palmOne\Hotsync.exe [2004-06-09 471040]

MozyHome Status.lnk - c:\program files\MozyHome\mozystat.exe [2008-10-24 2954552]

OptiCAL Startup.lnk - c:\program files\PANTONE COLORVISION\OptiCAL\OptiCAL.exe [2004-04-13 3850240]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-705011452-1401409713-3351576435-1006\Scripts\Logoff\0\0]

"Script"=c:\program files\Privacy Shield\xp.cmd

HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher]

--------- 2005-12-09 19:29 49152 c:\program files\CyberLink\PowerDVD\DVDLauncher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]

--a------ 2008-07-30 09:47 289064 c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]

--a------ 2008-05-27 09:50 413696 c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]

-ra------ 2008-11-07 14:31 21633320 c:\program files\Skype\Phone\Skype.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]

--a------ 2006-09-22 10:06 282624 c:\windows\stsystra.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]

"ctfmon.exe"=c:\windows\system32\ctfmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]

"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" -atboottime

"<NO NAME>"=

"ATICCC"="c:\program files\ATI Technologies\ATI.ACE\CLIStart.exe"

"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

"ISUSPM Startup"=c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" -start

"Acrobat Assistant 7.0"="c:\program files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"

"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Opera\\Opera.exe"=

"c:\\Program Files\\Kontiki\\KService.exe"=

"c:\\Program Files\\iTunes\\iTunes.exe"=

"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R1 mozyFilter;mozyFilter;c:\windows\system32\drivers\mozy.sys [2007-12-06 53752]

.

Contents of the 'Scheduled Tasks' folder

2008-12-30 c:\windows\Tasks\AppleSoftwareUpdate.job

- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2009-01-04 c:\windows\Tasks\EyeBatch 2.1 Updates.job

- c:\windows\Installer\EyeBatch 2.1 Updates for All Users.lnk [2007-11-18 17:02]

2009-01-12 c:\windows\Tasks\RegCure Program Check.job

- c:\program files\RegCure\RegCure.exe [2007-08-26 14:30]

2008-12-18 c:\windows\Tasks\RegCure.job

- c:\program files\RegCure\RegCure.exe [2007-08-26 14:30]

.

- - - - ORPHANS REMOVED - - - -

BHO-{0D33CD15-FD56-42A9-BC8A-8B3B1EA62139} - (no file)

BHO-{88B651E4-ACD5-472C-B5B2-B204EBDE1E55} - (no file)

BHO-{D295B2BC-A08B-4C95-8F9B-C0F4A0A1EFE0} - (no file)

BHO-{DA6AE39B-8A08-4CBD-BBA5-D2508CBEB03A} - (no file)

HKLM-Run-%PROVIDERID% - bin\sprtcmd.exe

Notify-rqRKCvSJ - rqRKCvSJ.dll

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.google.co.uk/

uInternet Settings,ProxyOverride = *.local

IE: Convert link target to Adobe PDF

IE: Convert link target to existing PDF

IE: Convert selected links to Adobe PDF

IE: Convert selected links to existing PDF

IE: Convert selection to Adobe PDF

IE: Convert selection to existing PDF

IE: Convert to Adobe PDF

IE: Convert to existing PDF

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

Trusted Zone: *.antimalwareguard.com

Trusted Zone: *.gomyhit.com

Trusted Zone: *.antimalwareguard.com

Trusted Zone: *.gomyhit.com

c:\windows\system32\gtdownde_110.ocx - O16 -: {E856B973-45FD-4559-8F82-EAB539144667}

hxxp://pccheckup.dellfix.com/rel/41/install/gtdownde.cab

c:\windows\Downloaded Program Files\gtdownde_110.inf

FF - ProfilePath - c:\documents and settings\Alan\Application Data\Mozilla\Firefox\Profiles\ij466pst.default\

.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-01-12 17:20:10

Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-705011452-1401409713-3351576435-1006\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\{F4E06290-57C4-1247-1FAA-60B3814B07F3}*]

@Allowed: (Read) (RestrictedCode)

@Allowed: (Read) (RestrictedCode)

"oacojhmacohcnaaoncmcfpgmgkmhjc"=hex:69,61,6e,67,65,6a,6d,64,63,66,6f,63,69,68,

67,62,6e,70,00,00

"naepljfkknabhjclgcimfpaiffei"=hex:6b,61,67,66,70,68,64,64,6d,64,63,6e,69,67,

67,6b,6f,6b,69,6e,68,6a,00,00

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(812)

c:\windows\system32\Ati2evxx.dll

c:\windows\System32\BCMLogon.dll

.

------------------------ Other Running Processes ------------------------

.

c:\windows\system32\ati2evxx.exe

c:\windows\system32\WLTRYSVC.EXE

c:\windows\system32\BCMWLTRY.EXE

c:\program files\Lavasoft\Ad-Aware\aawservice.exe

c:\windows\system32\ati2evxx.exe

c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

c:\program files\Bonjour\mDNSResponder.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\program files\Kontiki\KService.exe

c:\program files\MozyHome\mozybackup.exe

c:\program files\Dell Support Center\bin\sprtsvc.exe

c:\windows\system32\wscntfy.exe

c:\program files\iPod\bin\iPodService.exe

.

**************************************************************************

.

Completion time: 2009-01-12 17:25:40 - machine was rebooted [Alan]

ComboFix-quarantined-files.txt 2009-01-12 17:25:37

Pre-Run: 10,362,490,880 bytes free

Post-Run: 10,262,876,160 bytes free

212 --- E O F --- 2008-12-21 21:35:44

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 17:32:19, on 12/01/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Kontiki\KService.exe

C:\Program Files\MozyHome\mozybackup.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9XE.EXE

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Eraser\Eraser.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\palmOne\Hotsync.exe

C:\Program Files\MozyHome\mozystat.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\explorer.exe

C:\WINDOWS\system32\notepad.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=6070818

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=6070818

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [EPSON Stylus Photo R320 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9XE.EXE /P30 "EPSON Stylus Photo R320 Series" /O6 "USB001" /M "Stylus Photo R320"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe -hide

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Startup: palmOne Registration.lnk.disabled

O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk.disabled

O4 - Global Startup: Digital Line Detect.lnk.disabled

O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\palmOne\Hotsync.exe

O4 - Global Startup: MozyHome Status.lnk = C:\Program Files\MozyHome\mozystat.exe

O4 - Global Startup: OptiCAL Startup.lnk = C:\Program Files\PANTONE COLORVISION\OptiCAL\OptiCAL.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O15 - Trusted Zone: *.antimalwareguard.com

O15 - Trusted Zone: *.gomyhit.com

O15 - Trusted Zone: *.antimalwareguard.com (HKLM)

O15 - Trusted Zone: *.gomyhit.com (HKLM)

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase6662.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1229894187656

O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -

O16 - DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} (Java Plug-in 1.6.0) -

O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} (Java Plug-in 1.6.0_02) -

O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} (Java Plug-in 1.6.0_03) -

O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe

O23 - Service: MozyHome Backup Service (mozybackup) - Unknown owner - C:\Program Files\MozyHome\mozybackup.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--

End of file - 8846 bytes

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  • Root Admin

Please download and run this tool. Follow the instructions provided on the page

SmitFraudFix

Direct download link: siri.urz.free.fr/Fix/SmitfraudFix.exe

Then see if you can install and run MBAM

Update and Scan with Malwarebytes' Anti-Malware

  • Start MalwareBytes AntiMalware (Vista users must Right click and choose RunAs Admin)
  • Please DO NOT run MBAM in Safe Mode unless requested to, you MUST run it in normal Windows mode.
    • Update Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Update

    [*]When the update is complete, select the Scanner tab

    [*]Select Perform quick scan, then click Scan.

    [*]When the scan is complete, click OK, then Show Results to view the results.

    [*]Be sure that everything is checked, and click Remove Selected.

    [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply

    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Then RESTART the computer and AFTER the reboot run HJT Do a system scan and save a logfile

The post back NEW MBAM and HJT logs in that order please.

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Thank you. Smitfraudfix ran okay.

MBAM & HJT Logs attached.

Looks like we're getting somewhere!

Regards

AlanR

Malwarebytes' Anti-Malware 1.32

Database version: 1648

Windows 5.1.2600 Service Pack 2

13/01/2009 20:12:37

mbam-log-2009-01-13 (20-12-37).txt

Scan type: Quick Scan

Objects scanned: 56759

Time elapsed: 5 minute(s), 58 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

--------------------------------

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 20:21:11, on 13/01/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\Eraser\Eraser.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\palmOne\Hotsync.exe

C:\Program Files\MozyHome\mozystat.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\PROGRA~1\AVG\AVG8\avgfws8.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Kontiki\KService.exe

C:\Program Files\MozyHome\mozybackup.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\PROGRA~1\AVG\AVG8\avgam.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=6070818

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [EPSON Stylus Photo R320 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9XE.EXE /P30 "EPSON Stylus Photo R320 Series" /O6 "USB001" /M "Stylus Photo R320"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [%PROVIDERID%] "bin\sprtcmd.exe" /P %PROVIDERID%

O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe -hide

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Startup: palmOne Registration.lnk.disabled

O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk.disabled

O4 - Global Startup: Digital Line Detect.lnk.disabled

O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\palmOne\Hotsync.exe

O4 - Global Startup: MozyHome Status.lnk = C:\Program Files\MozyHome\mozystat.exe

O4 - Global Startup: OptiCAL Startup.lnk = C:\Program Files\PANTONE COLORVISION\OptiCAL\OptiCAL.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase6662.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1229894187656

O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -

O16 - DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} (Java Plug-in 1.6.0) -

O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} (Java Plug-in 1.6.0_02) -

O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} (Java Plug-in 1.6.0_03) -

O16 - DPF: {E856B973-45FD-4559-8F82-EAB539144667} (Dell PC Checkup Installer Control) - http://pccheckup.dellfix.com/rel/41/install/gtdownde.cab

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe

O23 - Service: MozyHome Backup Service (mozybackup) - Unknown owner - C:\Program Files\MozyHome\mozybackup.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--

End of file - 8888 bytes

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  • Root Admin

Good, based on the current logs and your feedback on the AVG yes your system appears to be clean now.

I'll close your post soon so that other don't post into it and leave you with this information and suggestions.

So how did I get infected in the first place?

At this time your system appears to be clean. Nothing else in the logs indicates that you are still infected.

Now that you appear to be clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-WINDOWS XP

This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • Check Turn off System Restore.

  • Click Apply, and then click OK.

  • Reboot.

Turn ON System Restore

  • On the Desktop, right-click My Computer.
  • Click Properties.

  • Click the System Restore tab.

  • UN-Check *Turn off System Restore*.

  • Click Apply, and then click OK.

This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Spybot Search and Destroy

Download it from
here
. Just choose a mirror and off you go.

Find here the tutorial on how to use Spybot properly
here

Install SpyWare Blaster

Download it from
here

Find here the tutorial on how to use Spyware Blaster
here

Install WinPatrol

Download it from
here

Here you can find information about how WinPatrol works
here

Install FireTrust SiteHound

You can find information and download it from
here

Install hpHosts

Download it from
here

hpHosts is a community managed and maintained hosts file that allows an additional layer of protection against access to ad,

tracking and malicious websites. This prevents your computer from connecting to these untrusted sites

by redirecting them to 127.0.0.1 which is your own local computer.

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

You can use one of these sites to check if any updates are needed for your pc.

Visit Microsoft often to get the latest updates for your computer.

Note 1:

If you are running Windows XP
SP2
, you should upgrade to
SP3
.

Note 2:

Users of Norton Internet Security 2008 should uninstall the software before they install Service Pack 3.

The security suite can then be reinstalled afterwards.

The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.

I recommend
Online Armor Free

A little outdated but good reading on

how to prevent Malware

Keep safe online and happy surfing.

Since this issue is resolved I will close the thread to prevent others from posting into it. If you need assistance please start your own topic and someone will be happy to assist you.

The fixes and advice in this thread are for this machine only. Do not apply to your machine unless you
Fully Understand

how these programs work and what you're doing. Please start a thread of your own and someone will be happy to help you, just follow the Pre-Hijackthis instructions found here before posting
Pre- HJT Post Instructions

Also don't forget that we offer
FREE
assistance with General PC questions and repair here
PC Help

If you're pleased with the product
Malwarebytes
and the service provided you, please let your friends, family, and co-workers know.
http://www.malwarebytes.org

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