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Anti-Malware Update


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The copy of Anti-Malware I have on my desktop says the database is 20 days out of date. It shows the last update as 8/31/2011, and the database version as 7622. But, when I try to update the database, it says I already have the latest version.

The copy I have on my laptop shows last update as 9/20/2011, and the database version as 7758. So, I copied rules.ref from the laptop to the desktop, but the desktop still insists that it is database version 7622 from 8/31/2011.

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  • Root Admin

Please try the following:

  • Download and run mbam-clean.exe from here
  • It will ask to restart your computer, please allow it to do so very important
  • After the computer restarts, temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here
    • Note: You will need to reactivate the program using the license you were sent via email if using the Pro version
    • Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.
      Restart the computer again and verify that MBAM is in the task tray if using the Pro version. Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications. You may use the guides posted in the FAQ's here or ask and we'll explain how to do it.

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  • Root Admin

You probably have your Anti-Virus or Firewall now blocking the update. Please run the following scanner and post back the logs.

Download
DDS
and save it to your desktop

Disable any script blocker if your Anti-Virus/Anti-Malware has it.

Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.

Then double click
dds.scr
to run the tool.

When done, the
DDS.txt
will open.

Click Yes at the next prompt for Optional Scan.


    When done, DDS will open two (2) logs:

  1. DDS.txt

  2. Attach.txt

  • Save both reports to your desktop
  • Please include the following logs in your next reply:
    DDS.txt
    and
    Attach.txt

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