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G'day from Downunder,

.

yesterday, after an update, a trial version was loaded ... it told me several times that someone was trying to access my machine ... this was saved to the log file ...

.

06:38:28 Default MESSAGE Protection started successfully

06:38:55 Default MESSAGE IP Protection started successfully

06:39:15 Default ERROR Scheduled update failed: No address found failed with error code 11004

06:45:29 Default MESSAGE IP Protection stopped

06:45:35 Default MESSAGE Database updated successfully

06:45:38 Default MESSAGE IP Protection started successfully

06:59:28 Default IP-BLOCK 122.224.18.243 (Type: incoming)

07:11:43 Default IP-BLOCK 122.224.18.243 (Type: outgoing)

07:11:46 Default IP-BLOCK 122.224.18.243 (Type: outgoing)

07:11:52 Default IP-BLOCK 122.224.18.243 (Type: outgoing)

07:12:08 Default IP-BLOCK 122.224.18.243 (Type: outgoing)

07:12:11 Default IP-BLOCK 122.224.18.243 (Type: outgoing)

07:12:17 Default IP-BLOCK 122.224.18.243 (Type: outgoing)

07:26:56 Default IP-BLOCK 221.192.199.49 (Type: incoming)

07:26:57 Default IP-BLOCK 221.192.199.49 (Type: incoming)

07:26:57 Default IP-BLOCK 221.192.199.49 (Type: incoming)

11:02:14 Default IP-BLOCK 221.192.199.49 (Type: incoming)

11:02:14 Default IP-BLOCK 221.192.199.49 (Type: incoming)

11:02:14 Default IP-BLOCK 221.192.199.49 (Type: incoming)

11:02:14 Default IP-BLOCK 221.192.199.49 (Type: incoming)

11:02:15 Default IP-BLOCK 221.192.199.49 (Type: incoming)

11:02:15 Default IP-BLOCK 221.192.199.49 (Type: incoming)

11:02:15 Default IP-BLOCK 221.192.199.49 (Type: incoming)

11:02:15 Default IP-BLOCK 221.192.199.49 (Type: incoming)

11:02:15 Default IP-BLOCK 221.192.199.49 (Type: incoming)

11:02:15 Default IP-BLOCK 221.192.199.49 (Type: incoming)

18:24:51 Default MESSAGE Protection started successfully

18:25:20 Default MESSAGE IP Protection started successfully

20:16:19 Default MESSAGE Protection started successfully

20:16:45 Default MESSAGE IP Protection started successfully

20:38:55 Default MESSAGE IP Protection stopped

20:39:11 Default MESSAGE Database updated successfully

20:39:15 Default MESSAGE IP Protection started successfully

.

the message ...(Default IP-BLOCK 122.224.18.243 (Type: outgoing)) ... this message could (I think) be from where I searched google with this IP number ... from China

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concerned that something may have infected my machine ... I did an update ... then a "Perform full scan" ... then I rebooted in safe mode and did another "Perform full scan"

.

both scans reported no infections

.

But neither scan was saved to the "logs"

.

so can I trust the scans ?

.

and as this is a trial version that endorses upgrading to a paid/full version ... if I do so will this error persist

.

Regards aussiejohnno

.

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  • Root Admin

Hello aussiejohnno and Welcome to Malwarebytes,

It is a good indicator that your system may possibly be infected. Do you run any Peer2Peer software or Skype?

If so please make sure that all P2P and Skype software is fully closed and not running and if any of the IP blocks continue then please follow the directions below to have someone assist you in scanning your system for an infection.

If you think you are infected, here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

You have 3 Options that you can choose from as listed below:

  • Option 1 —— Free Expert advice in the Malware Removal Forum
  • Option 2 —— Paying customer -- Contact Support via email
  • Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the
General Malwarebytes' Anti-Malware Forum
, you need to start a topic in the
Malware Removal forum
so a qualified helper can help you fix any malware related problems/infections you may have.

  • Please read and follow the
    directions here
    , skipping any steps you are unable to complete. Then post a
    NEW topic here
    .

  • After posting your new post, make sure under
    options
    , you select
    Track this topic
    and choose
    Immediate Email Notification
    , so that you're alerted when someone has replied to your post.

  • One of the
    expert helpers
    there will give you one-on-one assistance when one becomes available.

  • Please refrain from making any further changes to your computer such as (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.

NOTE:

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Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.
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      Or

    • You may send a Private Message to a Moderator asking for assistance.

OPTION 2

Alternatively, as a paying customer, you can contact the help desk at
support@malwarebytes.org
or
here
.

OPTION 3

If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our
Malwarebytes Premium Services
support site.

Please be patient, someone will assist you as soon as it is possible.

PS: Please use the "ADDREPLY" Add-Reply.png button instead of other ones when you start replying. :)

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Hi Ron

.

Thank you for your reply

.

I am confused

.

I just did an update and quick scan

.

almost immediately after the scan started, as you see from the time, a popup advised that an incoming block had happened

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07:15:42 Default MESSAGE Protection started successfully

07:16:11 Default MESSAGE IP Protection started successfully

07:16:32 Default ERROR Scheduled update failed: No address found failed with error code 11004

13:08:49 Default MESSAGE IP Protection stopped

13:08:53 Default MESSAGE Database updated successfully

13:08:58 Default MESSAGE IP Protection started successfully

13:10:47 Default IP-BLOCK 221.192.199.49 (Type: incoming)

13:10:47 Default IP-BLOCK 221.192.199.49 (Type: incoming)

13:10:47 Default IP-BLOCK 221.192.199.49 (Type: incoming)

13:10:47 Default IP-BLOCK 221.192.199.49 (Type: incoming)

13:10:47 Default IP-BLOCK 221.192.199.49 (Type: incoming)

13:10:47 Default IP-BLOCK 221.192.199.49 (Type: incoming)

13:10:47 Default IP-BLOCK 221.192.199.49 (Type: incoming)

.

.

The scan continued (the results, which I have copied & pasted are below) ...

but, as you can see above, it is not shown in the log

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Malwarebytes' Anti-Malware 1.51.2.1300

www.malwarebytes.org

Database version: 7751

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

20/09/2011 1:15:09 PM

mbam-log-2011-09-20 (13-15-09).txt

Scan type: Quick scan

Objects scanned: 175857

Time elapsed: 5 minute(s), 36 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

.

.

I also have Avira (paid for version) ... ps Malwarebytes was recommended to me from the Avira forum and I have have been using it for a while now.

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It was not until the Trial version was installed that I have had the popups

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Avira was also undated and fully scanned in ordinary mode and safe mode

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100% clear

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I also have Windows defender

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100% clear

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I had a look at the forum ... Malware Removal forum

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but as I do not know what has to be removed ... I am a little confused

.

On the other forum should I cut & paste all this information that has been written on this post

.

Regards from Downunder, johnno

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