Undetected malware

[0087e]

My PC has been infected with a malware while downloading a weather toolbar. A window, supposedly from "Advanced Registry Optimizer 2010", has popped up. At that moment, without clicking on anything I have checked online and downloaded Malwarebytes, making sure to click on last update and install it on the desktop. I have restarted the computer to initiate Malwarebytes and the first thing popping up has been a window from "Advanced Registry Optimizer 2010" and I can't close the window. I have then scanned with Malwarebytes, first the quick and then the full scan, but it's not detecting the virus. I have also tried to remove the program from control panel, but of course that is not an option either.

Could anyone tell me what the problem may be?

How can I solve it?

Thanks!!!

[AdvancedSetup]

Hello and Welcome to Malwarebytes,

Please take a look here and see if any of these articles help or not.

http://forums.malwarebytes.org/index.php?showtopic=85715

If not or you'd rather have someone with experience help you please follow the directions below.

DO NOT run any type of temporary file cleaners as that can potentially cause you to lose files and not be able to easily restore them.

Here are the steps needed to get your computer cleaned....

Please read the following so that you can begin the cleaning process:

You have 3 Options that you can choose from as listed below:

• Option 1 —— Free Expert advice in the Malware Removal Forum
  
• Option 2 —— Paying customer -- Contact Support via email
  
• Option 3 —— Premium, Fee-Based Support

OPTION 1

As we don't deal with malware removal in the

General Malwarebytes' Anti-Malware Forum

, you need to start a topic in the

Malware Removal forum

so a qualified helper can help you fix any malware related problems/infections you may have.

• Please read and follow the
  directions here
  , skipping any steps you are unable to complete. Then post a
  NEW topic here
  .
  
  
• After posting your new post, make sure under
  options
  , you select
  Track this topic
  and choose
  Immediate Email Notification
  , so that you're alerted when someone has replied to your post.
  
  
• One of the
  expert helpers
  there will give you one-on-one assistance when one becomes available.
  
  
• Please refrain from making any further changes to your computer such as (Install/Uninstall programs, use special fix tools, delete files, edit the registry, etc...) unless advised by a malware removal helper. Doing so can result in system changes which may hinder the attempts by a helper to clean your machine.
  
  

NOTE:

Please DO NOT post back to (bump) your topic within the first 48 hours.

Replying to your own posts changes the post count and helpers are looking for topics with zero replies. If you reply to your own post helpers may think that you're already being helped and thus overlook your post.

• If there is no reply from any experts after 48 hours, you can reply to the topic, asking for help again.
  
  
  Or
  
  
• You may send a Private Message to a Moderator asking for assistance.
  
  

OPTION 2

Alternatively, as a paying customer, you can contact the help desk at

support@malwarebytes.org

or

here

.

OPTION 3

If you would like to use our Malwarebytes Premium Services, Comprehensive solutions to all your computer support needs—from installation and set-up to troubleshooting and tune-ups go to our

Malwarebytes Premium Services

support site.

Please be patient, someone will assist you as soon as it is possible.

PS: Please use the "ADDREPLY" button instead of other ones when you start replying.

[0087e]

Thank you very much for the information.

I'll do as you say.