Jump to content

High CPU load... Malware or not?


cpp5

Recommended Posts

Hello all,

My problem started a few months ago with my cpu running at near 100%. I looked into it a little then, ended up running some registry scanning programs, rolling back a microsoft update and it seemed to fix things.

I moved to a new place and the problem is back. I've downloaded process explorer and found that the threads that are hogging everything are under system and labeled ntkrlnpa.exe NETBUILDGUI or something of that nature.

Besides the cpu issue my USB ports are acting funny as well, only one seems to work, and i think my cmos battery might be dead... the time and date was off, after leaving the computer unplugged for a week, and on the same note i can't seem to update the time on the internet.

The only other thing I can think to mention is that I replaced the power supply awhile ago with one that I know works with my Dell Inspiron 531s...

So, those are some of the ancillary issues that I wanted to mention, but the big thing is the CPU running at near 100%

I will now post the logs and attach the necessary documents, I also attached a copy of a screen capture with process explorer running.

Thankyou for your patience and time!

##############

Malwarebytes' Anti-Malware 1.51.1.1800

www.malwarebytes.org

Database version: 7692

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.19120

9/10/2011 10:03:59 PM

mbam-log-2011-09-10 (22-03-59).txt

Scan type: Quick scan

Objects scanned: 194513

Time elapsed: 8 minute(s), 32 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

############ and now the DDS

.

DDS (Ver_2011-08-26.01) - NTFSx86

Internet Explorer: 8.0.6001.19120 BrowserJavaVersion: 1.6.0_26

Run by Junngillist at 0:10:22 on 2011-09-11

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3582.2401 [GMT -4:00]

.

AV: Norton 360 Premier Edition *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Norton 360 Premier Edition *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}

FW: Norton 360 Premier Edition *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k secsvcs

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\SUPERAntiSpyware\SASCORE.EXE

C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\system32\AERTSrv.exe

C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe

C:\Program Files\ArcGIS\License10.0\bin\lmgrd.exe

C:\Program Files\ArcGIS\License10.0\bin\lmgrd.exe

C:\Program Files\Belkin\Belkin USB Print and Storage Center\BkBackupScheduler.exe

C:\Program Files\ArcGIS\License10.0\bin\ARCGIS.exe

C:\Program Files\Belkin\Belkin USB Print and Storage Center\Bkapcs.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Norton 360 Premier Edition\Engine\5.1.0.29\ccSvcHst.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\NVIDIA Corporation\System Update\UpdateCenterService.exe

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\DRIVERS\xaudio.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Norton 360 Premier Edition\Engine\5.1.0.29\ccSvcHst.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\DllHost.exe

C:\Windows\RtHDVCpl.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Windows\ehome\ehmsas.exe

C:\Windows\ehome\ehsched.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\ehome\ehRecvr.exe

C:\Program Files\Dell Support Center\bin\sprtsvc.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Windows\system32\wuauclt.exe

C:\Windows\system32\wbem\wmiprvse.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0080829

uSearch Bar = Preserve

uWindow Title = Internet Explorer provided by Dell

uInternet Settings,ProxyOverride = *.local

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360 premier edition\engine\5.1.0.29\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360 premier edition\engine\5.1.0.29\ips\IPSBHO.DLL

BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll

BHO: {AA58ED58-01DD-4d91-8333-CF10577473F7} - No File

BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - No File

BHO: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - No File

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - No File

uRun: [spybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [Google Update] "c:\users\junngillist\appdata\local\google\update\GoogleUpdate.exe" /c

uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe

mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

mRun: [RtHDVCpl] RtHDVCpl.exe

mRun: [ECenter] c:\dell\e-center\EULALauncher.exe

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [Freecorder FLV Service] "c:\program files\freecorder\FLVSrvc.exe" /run

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter

mRun: [instaLAN] "c:\program files\belkin\router setup and monitor\BelkinRouterMonitor.exe" startup

StartupFolder: c:\users\junngi~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\impuls~1.lnk - c:\program files\stardock\impulse\now\ImpulseNow.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe

uPolicies-explorer: DisallowRun = 1 (0x1)

mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: Html To Image

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\npjpi160_26.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mif269~1\office11\REFIEBAR.DLL

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab

TCP: Interfaces\{272021DB-26C1-4F65-855A-D14A4EA1C7C5} : DhcpNameServer = 209.18.47.61 209.18.47.62

TCP: Interfaces\{797C06FC-C575-4C3E-806E-D876968A983D} : DhcpNameServer = 68.94.156.1 68.94.157.1

TCP: Interfaces\{E7752016-BE7B-4FE6-AACF-AEAA95F7638C} : NameServer = 192.168.2.1,4.2.2.1

Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath -

.

============= SERVICES / DRIVERS ===============

.

.

=============== Created Last 30 ================

.

2011-09-11 01:12:13 -------- d-----w- c:\program files\Windows Portable Devices

2011-09-11 00:30:01 92672 ----a-w- c:\windows\system32\UIAnimation.dll

2011-09-11 00:29:59 1164800 ----a-w- c:\windows\system32\UIRibbonRes.dll

2011-09-11 00:29:58 3023360 ----a-w- c:\windows\system32\UIRibbon.dll

2011-09-11 00:27:25 369664 ----a-w- c:\windows\system32\WMPhoto.dll

2011-09-11 00:27:15 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll

2011-09-11 00:27:15 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll

2011-09-11 00:27:15 252928 ----a-w- c:\windows\system32\dxdiag.exe

2011-09-11 00:27:15 195584 ----a-w- c:\windows\system32\dxdiagn.dll

2011-09-11 00:27:15 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll

2011-09-11 00:27:13 519680 ----a-w- c:\windows\system32\d3d11.dll

2011-09-11 00:25:22 81920 ----a-w- c:\windows\system32\wpdbusenum.dll

2011-09-11 00:25:22 31232 ----a-w- c:\windows\system32\BthMtpContextHandler.dll

2011-09-11 00:25:22 30208 ----a-w- c:\windows\system32\WPDShextAutoplay.exe

2011-09-11 00:25:14 134144 ----a-w- c:\program files\windows portable devices\sqmapi.dll

2011-09-11 00:25:13 60928 ----a-w- c:\windows\system32\PortableDeviceConnectApi.dll

2011-09-10 23:43:35 214016 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys

2011-09-10 23:43:31 375808 ----a-w- c:\windows\system32\winsrv.dll

2011-09-10 23:37:44 913296 ----a-w- c:\windows\system32\drivers\tcpip.sys

2011-09-10 23:37:43 31232 ----a-w- c:\windows\system32\drivers\tcpipreg.sys

2011-09-10 23:36:35 3602832 ----a-w- c:\windows\system32\ntkrnlpa.exe

2011-09-10 23:36:34 3550096 ----a-w- c:\windows\system32\ntoskrnl.exe

2011-09-10 23:14:51 7152464 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{18f6dc88-3e16-47c5-8f1a-8a623f7dc897}\mpengine.dll

2011-08-27 08:42:04 -------- d-----w- c:\program files\AMD

2011-08-27 00:34:02 356352 ----a-w- c:\windows\system32\NVUNINST.EXE

2011-08-27 00:20:47 -------- d-----w- c:\programdata\Belkin

2011-08-27 00:19:19 247320 ----a-w- c:\windows\system32\drivers\sxuptp.sys

2011-08-27 00:18:17 -------- d-----w- c:\programdata\Affinegy

2011-08-26 23:40:58 -------- d-----w- c:\programdata\PC-Doctor

2011-08-26 23:40:57 -------- d-----w- c:\programdata\PCDr

2011-08-26 23:38:13 -------- d-----w- c:\program files\Dell Support Center

2011-08-26 23:38:04 -------- d-----w- c:\program files\common files\supportsoft

2011-08-26 21:48:58 309320 ----a-w- c:\windows\system32\drivers\TrufosAlt.sys

2011-08-26 21:48:21 12872 ----a-w- c:\windows\system32\bootdelete.exe

2011-08-26 21:27:37 23624 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys

2011-08-26 21:27:33 -------- d-----w- c:\program files\Hitman Pro 3.5

2011-08-26 21:26:39 -------- d-----w- c:\programdata\Hitman Pro

2011-08-26 07:15:26 24448 ----a-w- c:\windows\system32\drivers\rkhdrv40.sys

2011-08-26 02:09:01 -------- d-----w- c:\users\junngillist\appdata\local\NVIDIA Corporation

2011-08-26 01:59:16 -------- d-----w- C:\NVIDIA

.

==================== Find3M ====================

.

2011-07-23 11:04:29 916480 ----a-w- c:\windows\system32\wininet.dll

2011-07-23 11:00:05 43520 ----a-w- c:\windows\system32\licmgr10.dll

2011-07-23 10:59:52 1469440 ----a-w- c:\windows\system32\inetcpl.cpl

2011-07-23 10:59:34 71680 ----a-w- c:\windows\system32\iesetup.dll

2011-07-23 10:59:34 109056 ----a-w- c:\windows\system32\iesysprep.dll

2011-07-23 10:03:47 385024 ----a-w- c:\windows\system32\html.iec

2011-07-23 09:27:04 133632 ----a-w- c:\windows\system32\ieUnatt.exe

2011-07-23 09:25:38 1638912 ----a-w- c:\windows\system32\mshtml.tlb

2011-07-11 13:25:35 2048 ----a-w- c:\windows\system32\tzres.dll

2011-07-08 03:37:28 53760 ----a-w- c:\windows\system32\OVDecode.dll

2011-07-08 03:37:06 43520 ----a-w- c:\windows\system32\OpenCL.dll

2011-07-08 03:36:46 13904896 ----a-w- c:\windows\system32\amdocl.dll

2011-07-06 23:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2011-07-06 23:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys

2011-06-16 07:34:06 79872 ----a-w- c:\windows\system32\SlotMaximizerAg.dll

2011-06-16 07:34:06 2117632 ----a-w- c:\windows\system32\SlotMaximizerBe.dll

2002-08-28 19:53:18 27863562 ----a-w- c:\program files\Acid Pro 4.0.exe..exe

.

============= FINISH: 0:13:11.55 ===============

Thanks again,

I've also attached the DDS "attach" file, as well as the gmer log, titled ark.txt

Attach (2).zip

post-94276-0-81453900-1316032144.jpg

Link to post
Share on other sites

Hi guys, its been over 48 hours and no one has replied to this post,

Did I do something wrong? Wrong attachments, wrong forum? I saw similar posts, posted today with like 15 responses...

I'm not bitchin here, I know everyone has better things to do, I just want to know if I need to post this in another forum:)

Thanks for your help...

Link to post
Share on other sites

This doesn't appear to be a Malware issue.

Moving topic to PC Help

Thanks for moving my post, I started it in the malware thread just because some "people" i know suggested that it sounded like malware. Although after scanning the computer with everything under the sun, i'm thinking it isn't malware after all...

I've also scanned it with tdskiller and a couple other things... although i haven't tried combo-fix...

thanks

cp

Link to post
Share on other sites

I replaced the power supply because one time I came home and the computer wouldn't turn on. I can't remember at this point if it was on when this happened, or in sleep mode. There is a good chance it was in sleep mode when it happened. I found a power supply that wasn't an oem one, but that after doing some research appeared as though it would work fine with my computer. Dell Inspiron 531s. Everything seemed to work fine after that. I also replaced the two fans in it, and added 2 gigs more of ram, all of which seemed fine. I remember doing a visual inspection when i put the new parts in and didn't see anything out of the ordinary. If you think it will help, I could look through it again, and look for those capacitors and stuff.

Thanks

cp

Link to post
Share on other sites

Hello there

So I finally got back home to look at the computer. I took the back off and took a look around and didn't notice any capacitors bulging or leaking or anything. I did notice a couple that looked like they were leaning a little bit? and touching one another... I know I probably should not have touched them for fear of breaking one off... but i did use a tweezers to straiten them back up. I know probably really stupid. Anyway, like i said i didn't notice anything really bad looking, or leaking. While I was in there cleaning up a bit, I remembered a post I saw awhile ago about high cpu usage and remember someone saying they had systematically removed devices to see if one of them was the culprit.. So I removed the Hauppauge WinTV card that I never use.

Went to turn the computer on, and as I mentioned in my first post, for some reason this time the bios, or startup, recognized that my cmos battery had died. I thought this might be an issue because anytime the computer gets unplugged it loses the date and time.

Well i booted it up and it seems to be running alot better.

No weird ntkrlnpa stuff using all my cpu. Just the normal system idle process..

I'll attach a jpeg of the process explorer.

So where to go from here.

I already created a system restore point just in case.

Should i try putting the wintv card back in, doesn't seem like it would matter since i NEVER use it.

Thanks a bunchpost-94276-0-22726700-1316721648.jpg

Link to post
Share on other sites

yep ... rerun defogger .

replace the coin cell lithium battery .

you can leave the video sampling card out ... uninstall all the software for it as well .

after a couple of restarts ... download CCleaner and start clearing out the crap .

disclaimer : this next part i do not recommend for the faint of heart and there is some "controversy" as to the effectiveness ... this is not a matter for contention here . i simply present the information , to follow it or not is up to the individual :

do a google search of how to run the registry cleaner in CCleaner .

i have uninstalled several of those hauppauge cards and programs ... they leave a mess behind .

a good program to dl and install is revo unistaller pro ... use this in the "advanced mode" and follow the prompts ... it does a much better job than the original program uninstaller .

during the unistall the original hauppauge uninstaller may prompt you for a reboot or restart ... tell it "no" and exit the hauppauge uninstaller ... you will be prompted through the next steps ... (it should be apparent that "select all" and "delete" are used at this point) .

the caps touching in the swmps ... no big deal , that's why they have insulating sleeves on them .

tweezers ??!! :lol:

Link to post
Share on other sites

Thanks for getting back to me so quickly. yeah tweezers, i didn't want to f something up, although I know I really shouldn't have touched them anyway... moving on

Is there any difference between the ccleaner and the registry cleaner that comes with norton? just my thorough? Either way I'll create another system restore point before running that stuff either way.

I'll post one more time after i'm done with everything.

Thanks

Link to post
Share on other sites

norton/symantec ... <_< (my personal opinion) . 'nuff said .

i like ccleaner ... it has always worked well for me . there is a much more aggressive program available but i will not recommend it to the inexperienced user .

ps ... were those metal tweezers ?

no, cus i didn't want to short something out, just the little plastic ones from my swiss army knife, i just was very gentle, cus i didn't want my big thumbs/fingers knockin around in there, i'm going to go get the battery and i'll let you know what happens after that and the ccleaner...

thanks

Link to post
Share on other sites

Ok, So I installed the new batter, and i know I put it in right, read the DELL instructions and made sure to look at the old battery before I took it out.

For some reason though when i boot it up, its still giving me this screen after the Dell startup screen with the F2 and F12 options, thats just black with white txt, we all know the one...lol

anyway it says Diskette Drive 0 seek failure, then under it says CMOS battery failed.

I know i put the right battery in it, and after looking up some DEll forums noticed some other people had the problem. I know I have the latest BIOS version.. which was one of the suggestions

anyway after hitting F1 to retry to the boot, it boots up fine and everything...

Not sure if its really a problem, but after everything I'd rather flush things out y'know...

also it gives me 5 beeps when it powers up followed by another one when the first screen flashes...

Thanks for helping

cp

i'm going to go ahead with the ccleaner anyway, not sure if this whole thing is related...

Link to post
Share on other sites

if the battery has died or been pulled/replaced ...

you have to load the default bios settings or go into the bios and change the settings (such as the correct time/date) .

this/these is/are the options you were given at startup .

So.. ccleaner went well, golly there was a lot of crap sitting around..

Anyway, I figured out how to disable the stupid A: drive that doesn't exist..

When I first started it up i went into the bios and it had re-set itself, so i set the correct time and day and all that

Now, its starting up fine, just giving me a screen before it gets to windows that says the cmos battery is dead...

I guess I could double check that i put it in right, but i'm almost 100%positive that i did..

Thanks again

cp

Link to post
Share on other sites

hmmm ...

it would not be the first time that a "brand spankin' new , fresh from the pouch" cell was doa ... rare , but it does happen .

checking the cell with a voltmeter (dmm) is the first order of business .

if it is good ... then double check the the physical insertion/orientation of the cell ...

on many boards the cell holder is laid out flat on the motherboard ... in this case usually the "+" or "solid" side of the cell is "looking back at you" .

there are some cell holders that are vertical ... in this case , there usually is a legend or marking that indicated "which way is which" for insertion .

having ensured that the two items above are ok , reset the bios stuff (following/doing the "save these settings" instructions located on the screen) .

if this fails to correct the problem ... look for a "cmos clear jumper" on the motherboard and make sure that it has not mysteriously been removed or re-positioned *somehow* . the instructions for your comp should show this item .

beyond that ... there may be a problem with the motherboard .

ps ... about "almost 100% certain ..." .

when i was 9 years old my brother-in-law said something i have not forgotten in the 47 intervening years ...

"i went to the bathroom and i thought my pants were down ..." .

now there's some wise words to try to follow/remember . :lol:;)

Link to post
Share on other sites

hmmm ...

it would not be the first time that a "brand spankin' new , fresh from the pouch" cell was doa ... rare , but it does happen .

checking the cell with a voltmeter (dmm) is the first order of business .

if it is good ... then double check the the physical insertion/orientation of the cell ...

on many boards the cell holder is laid out flat on the motherboard ... in this case usually the "+" or "solid" side of the cell is "looking back at you" .

there are some cell holders that are vertical ... in this case , there usually is a legend or marking that indicated "which way is which" for insertion .

having ensured that the two items above are ok , reset the bios stuff (following/doing the "save these settings" instructions located on the screen) .

if this fails to correct the problem ... look for a "cmos clear jumper" on the motherboard and make sure that it has not mysteriously been removed or re-positioned *somehow* . the instructions for your comp should show this item .

beyond that ... there may be a problem with the motherboard .

ps ... about "almost 100% certain ..." .

when i was 9 years old my brother-in-law said something i have not forgotten in the 47 intervening years ...

"i went to the bathroom and i thought my pants were down ..." .

now there's some wise words to try to follow/remember . :lol:;)

Yeah good idea on dbl checking the battery, I know i put it in right, but who knows about the connections. As for the coms jumper pins, i remember reading that somewhere so i'll give it a try. Late last nite after running some scans and updates i got it, finally, to boot up without any weird screen coming up, including the cmos battery fail. So I don't know if it finally re-set itself, or its just lying to me. I'll wait till i shut it off later, maybe unplug the computer, and start it up again, see if that works before I take it all apart again.

Thanks as always, you guys are great...!

cp

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.