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Hijacked by IT Criminal


Rosie

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Hi, and THANK YOU SO MUCH for your assistance in resoving this longstanding infection. Since January of 2011 when I took my machine to an "authorized HP It guy, I have been trying to eradicate his presence by any means possible with little success.

I took my Compag to an IT guy for cleaning and other minor issues in January and I believe he installed Symantec Endpoint Protection [without my permission, as an entrypoint into my system. I also think he installed a wireless adapter card which went unnoticed until HP replaced my Compaq with this Pavillion which I now use. That was approximately three months ago but as soon as I connected and booted my external Iomega hard drive, my new computer was reinfected.

The symptoms of this take over are too numerous too mention, but I will hit the highlights. I am convinced my computer was turned into a bot or at least used as a client computer on a virtual network because I am always on a group policy without certain administrative rights. When I allow updates [which I am not presently] I always receive updates for Windows Server 2008 R2 and I still have Hyper-V Client Migration files.

I have reformatted BOTH computers between ten and fifteen times but never reults in a clean wipe as several identifiable files always turn up as in A SYSTEM.SAV folder under C:.

I have used almost every paid anti virus under the sun and have seen the registry substitute archive, inherently vulnerable instances of the same. Neither Malware Bytes Pro, nor Security Essentials or Norton 360 ever find anything. SuperAntiSpyware at least finds 150+cookies including ones called SQLITE In fact, knowing I could always reinstall all necessary files from my HP discs, I have gone to the registry and deleted everything that didn't look right in an effort to delete registry infection so that I could really do a format. But I discovered that the ons I really needed to delete...ie. 'user profiles' could not be deleted

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